Table of contents Safety .......... 4 Laundry.......... 33 General information...... 4 Preparing the laundry ..... 33 Intended use........ 4 Sorting laundry ....... 34 Restriction on user group.... 5 Degrees of soiling ...... 34 Safe installation ........ 5 Care symbols on the care labels ... 34 Safe use ........... 7 Detergents and care products..
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Customer Service...... 62 Connecting your appliance to Product number (E-Nr.) and pro- the Home Connect app.... 43 duction number (FD) ...... 62 Connecting the appliance to the energy manager ...... 43 AQUA-STOP guarantee .... 62 Activating Wi-Fi on the appliance... 44 Consumption values..... 62 Deactivating Wi-Fi on the appli- ance.......... 44 Technical specifications....
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter terial damage and damage to the ap- ▶...
en Environmental protection and saving energy Do not use cleaning products Use the economy programme set- ▶ with a high alcohol content. tings. Do not use hard scouring pads ▶ If you adjust the programme set- or cleaning sponges. tings for a programme, the display Clean the appliance with nothing ▶...
Installation and connection en Energy saving mode Installation and connection Installation and connec- If you do not use the appliance for an tion extended period, it automatically switches to energy-saving mode. All You can find out where and how best displays go out and Start / Re- to install your appliance here.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installation Washing machine location Accompanying documents The appliance may "wander" when it Elbow for fixing the water outlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Removing the transport struts Remove the four sleeves.
Installation and connection en Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver. Connecting the appliance Connect your appliance to the power Remove the transport struts. supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections...
en Installation and connection The connection details of the appli- Water outlet connection types ance can be found under Tech- This information is intended to help nical data → Page 63. you to connect this appliance to the Check the mains plug is inserted water outlet.
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Installation and connection en All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height.
en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en Detergent drawer Compartment II: ¡ Detergent for main wash Below is an overview of the structure ¡ Water softener of the detergent drawer. ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡...
en Display Display Display The display shows the current settings, options or relevant information. Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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Display en Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 40 ...
en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description Start / Reload ...
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Buttons en Button Selection Description Remote Start ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
en Accessories Accessories Accessories Only use original accessories. These have been made especially for your appli- ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
Laundry en Laundry Laundry You can wash all items that the man- ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! To prevent foaming, use only half Objects remaining in the laundry may of the amount of detergent recom- damage the laundry and the drum.
en Laundry – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the information in – Colours the Safety → Page 4 and Preventing Wash new coloured items material damage → Page 11 sections separately the first time you to ensure that you use the appliance wash them.
Detergents and care products en Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
en Basic operation Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
Basic operation en Requirement: Prepare and sort the Setting a programme laundry. Set the programme selector to the → "Laundry", Page 33 required programme → Page 26. Open the door. If necessary, adjust the pro- Ensure that the drum is empty. gramme settings → Page 37. Separate the laundry and place it in the drum.
en Basic operation Insert the measuring aid. Fold the measuring aid down and click it into place. Insert the detergent drawer. Push in the detergent drawer. Adding detergent and care product Notes ¡ Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sec- tions to ensure that you use the appliance safely.
Basic operation en Push in the detergent drawer. Add or remove laundry. Close the door. Starting the programme Press Start / Reload Note: If you want to change the time Cancelling the programme until the programme ends, set the "Ready in" time first. Once the programme has started, you can cancel it at any time.
en Childproof lock Childproof lock Childproof lock Secure your appliance against being operated unintentionally using the controls. Activating the childproof lock Press and hold the two Child Lock ▶ buttons for approx. 3 sec. 3 seconds. a The display shows . a The controls are locked.
Home Connect en ¡ → "Connecting the appliance to a Connecting the appliance to a WLAN home network (Wi-Fi) with WLAN home network (Wi-Fi) WPS function", Page 41 with WPS function ¡ → "Connecting the appliance to a WLAN home network (Wi-Fi) Using your router's WPS function is without WPS function", Page 42 the simplest way to connect the ap- The Home Connect app guides you...
en Home Connect Connect your appliance to the Connect the mobile device to the Home Connect app. → Page 43 Home Connect Wi-Fi network and enter the password (key) Home- Connect. Connecting the appliance to a a Your mobile device now connects WLAN home network (Wi-Fi) to the appliance.
Home Connect en Press Start / Reload Connecting your appliance to a The appliance is connected to the the Home Connect app smart energy system (energy man- ager). Requirements a If the appliance has connected to ¡ The appliance is connected to the the energy manager successfully, WLAN home network (Wi-Fi).
en Home Connect Press and hold Remote Start Note Flex Start is deactivated for safety approx. 3 seconds. reasons in the following circumstances: Set the programme to position 6. ¡ Press Start / Reload a UdP appears on the display. ¡ Open the door. Press Start / Reload ...
Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app. Declaration of Conformity Robert Bosch Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality...
en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet) signal at the end of the...
Cleaning and servicing en Press rpm and, at the same Cleaning the detergent drawer time, turn the programme selector Note: Please read the information in to position 2. the Safety → Page 4 and Preventing a The display shows the current material damage → Page 11 sections value.
en Cleaning and servicing Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
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Cleaning and servicing en To allow the detergent solution to flow out into the container, remove the sealing cap. Push a receptacle under the open- ing. Firmly press on the sealing cap. Take the drain hose out of the holder. Insert the drain hose into the holder.
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en Cleaning and servicing Cleaning the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely. Requirement: The drain pump is empty. → Page 48 Because water may remain in the drain pump, remove the pump cap carefully.
Cleaning and servicing en Turn on the tap. Reattach the water outlet hose and secure the connection point using Insert the mains plug. the hose clamp. Switch on the appliance. Pour 1 litre of water into compart- ment II. Start the ...
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en Cleaning and servicing Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
en Troubleshooting Fault Cause troubleshooting The tap is turned off. Turn on the tap. ▶ The water inlet hose is Ensure that the water inlet hose is ▶ kinked or jammed. not kinked or jammed. "E:35 / -10" There is water in the base Turn off the water tap.
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Troubleshooting en Fault Cause troubleshooting The programme does not - Finished in + is activ- Check whether - Finished in + ▶ start. ated. is activated. → "Buttons", Page 24 Laundry is caught in the Open the door again. door. Remove any trapped laundry. Close the door.
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en Troubleshooting Fault Cause troubleshooting Water is not flowing in. De- You have not pressed Start / Press Start / Reload ▶ tergent is not being dis- Reload pensed. The filter in the water inflow Clean the water inflow filter ▶ → Page 51. is blocked.
Troubleshooting en Fault Cause troubleshooting Drum does not turn, water Load detection is active. Not a fault – no action required. ▶ does not flow in. Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too Immediate measure: Mix one table- ▶...
en Troubleshooting Fault Cause troubleshooting Creasing. The wrong programme is se- Select the programmes that are ▶ lected for the type of fabric. suitable for the type of fabric. → "Programmes", Page 26 Detergent or fabric softener Too much detergent/fabric When dosing liquid detergent and ▶...
Troubleshooting en Leakage Fault Cause troubleshooting Water is leaking out at the Water inlet hose is not cor- Connect the water supply hose cor- water inlet hose. rectly/securely connected. rectly. Connecting the water inlet hose Tighten the screw connection. Water is leaking out at the The water outlet hose is Replace the damaged water outlet ▶...
en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 48 Detach the hoses.
Transportation, storage and disposal en Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- claimed by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
en Customer Service ¡ On the rear of the appliance. Customer Service Customer Service Make a note of your appliance's de- tails and the Customer Service tele- If you have any queries on use, are phone number to find them again unable to rectify faults on the appli- quickly.
Technical specifications en captioned model under the Singa- pore Mandatory Water Efficiency La- belling Scheme (MWELS) is Cottons 60 °C. Technical specifications Technical specifications Facts and figures for your appliance can be found here. Appliance height 85,0 cm Appliance width 60,0 cm Appliance depth 64,0 cm Weight...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.