Warranty And Service; Importer - Silvercrest KH 2337 Operating Instructions Manual

Warranty and Service

The warranty for this device is for 3 years from the
date of purchase. Should you have grounds for
complaint, despite our high quality standards,
please contact our Service Hotline.
In the event that your complaint cannot be resolved
over the telephone, you will receive from them
• a processing number (RMA number) as well
as
• an address, to which you can send your
product for warranty processing.
In the case of a mail-in shipment please enclose a copy
of the purchase receipt (sales slip). The device must be
securely packed and the RMA number clearly visible.
Shipments without an RMA number can not be pro-
cessed.
Note:
The warranty provisions cover only material
or factory defects.
The warranty provisions do not cover
• worn out parts
• damage to breakable parts like switches
or power packs.
This product is for private use only and is not intended
for commercial use. The warranty is void in the case
of abusive and improper handling, use of force and
internal tampering not carried out by our authorized
service branch.
Your statutory warranty claims are not restricted by
this warranty.
DES UK LTD
Tel.: 0871 5000 700
e-mail: support.uk@kompernass.com
Kompernass Service Ireland
Tel: 1850 930 412
(0,082 EUR/Min.)
Standard call rates apply. Mobile operators may vary.
e-mail: support.ie@kompernass.com
(£ 0,10 / minute)

Importer

KOMPERNASS GMBH
BURGSTRASSE 21
44867 BOCHUM, GERMANY
www.kompernass.com
- 9 -