Dell U3223QZ User Manual
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Dell U3223QZ User Manual

Ultrasharp 32 video conferencing monitor
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Dell UltraSharp 32
Video Conferencing Monitor
-U3223QZ
User's Guide
Model: U3223QZ
Regulatory model: U3223QZt

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Table of Contents
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Summary of Contents for Dell U3223QZ

  • Page 1 Dell UltraSharp 32 Video Conferencing Monitor -U3223QZ User’s Guide Model: U3223QZ Regulatory model: U3223QZt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Safety instructions......6 About your monitor ......7 Package contents .
  • Page 4 Operating the monitor webcam ....51 Dell Peripheral Manager ......52 Securing your monitor using Kensington lock (optional) .
  • Page 5 FCC notices (U.S. only) and other regulatory information . . . 115 Contacting Dell ......115 EU product database for energy label and product information sheet .

  • Page 6: Safety Instructions

    Safety instructions Use the following safety guidelines to protect you monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor.

  • Page 7: About Your Monitor

    About your monitor Package contents The following table provides the list of components that are shipped with your monitor, If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor.

  • Page 8: Product Features

    • Factory Calibration Report Product features The Dell UltraSharp U3223QZ monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • 80.01 cm (31.5 in.) active area display (Measured diagonally) 3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions.
  • Page 9 • Supports Picture by Picture (PBP) Select mode. • Allow user to switch USB KVM function in PBP mode. • The monitor is designed with Dell Power Button Sync (DPBS) feature to control PC system power state from monitor power button.* •...

  • Page 10: Identifying Parts And Controls

    Identifying parts and controls Front view 1 2 3 10 11 12 13 14 Label Description Microphones Monitor microphones (Mic). IR LED Indicator of infrared (IR). RGB Camera Transmits your image in a video conference. Proximity Sensor The human presence wake & lock feature. Webcam LED Indicator of Webcam.
  • Page 11 Teams button & LED LED will light in static white when Microsoft Teams ® signed in and running. LED will blink when there is a Teams notification. Short press on the button to bring up Teams and open notification. Ensure that the Teams application is signed in and is already running at the background.

  • Page 12: Back View

    For more information, see Operating the Monitor. Mac address, Barcode, serial Refer to this label if you need to contact Dell number, and Service Tag label for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

  • Page 13: Bottom View

    Bottom view 4 5 6 7 8 11 12 Label Description Security lock slot Secures monitor with security cable lock (sold separately) (based on Kensington Security Slot Connect the power cable. Power connector Connect your computer with the HDMI cable. HDMI port Connect your computer with the DisplayPort cable.

  • Page 14: Monitor Specifications

    8,9, Connect your USB device. You can use these ports only after you have connected the USB cable (Type-A to 10,11, Super speed USB Type-C or Type-C to Type-C) from the computer to the 10 Gbps (USB monitor. Port 14 with battery icon supports Battery Charging Rev.
  • Page 15 Area 273505.90 mm (423.93 in. Pixel pitch 0.18159(H) mm x 0.18159 (V) mm Pixel per inch (PPI) Viewing angle Horizontal 178° (typical) Vertical 178° (typical) Brightness 400 cd/m (typical) Contrast ratio 2000 to 1 (typical) Display screen Anti-glare treatment of the front polarizer (3H) hard coating coating Backlight Response Time...

  • Page 16: Resolution Specifications

    Swivel -30° to 30° Pivot Slant adjust -4° to 4° Cable management Dell Display Easy Arrange Manager (DDM) and other key features Compatibility Security Security lock slot (cable lock sold separately) Video output from DP/HDMI port at maximum resolution 3840 x 2160 at 60Hz is 1.07 billion colors.

  • Page 17: Preset Display Modes

    Preset display modes Display mode Horizontal Vertical Pixel Sync polarity frequency frequency clock (Horizontal/ (kHz) (Hz) (MHz) Vertical) VESA, 720 x 400 31.47 28.32 VESA, 640 x 480 31.47 25.17 VESA, 640 x 480 37.50 31.5 VESA, 800 x 600 37.88 VESA, 800 x 600 46.88...

  • Page 18: Dp Multi-Stream Transport (Mst) Modes

    DP Multi-Stream Transport (MST) Modes MST Source Monitor Maximum number of external monitors that can be supported 3840 x 2160 at 60 Hz 3840 x 2160/60Hz NOTE: Maximum external monitor resolution with the maximum number of external monitors supported is 3840 x 2160 / 60Hz only when DSC is enabled on graphic cards or with graphic cards that support DSC.

  • Page 19: Electrical Specifications

    Electrical specifications Video input • Digital video signal for each differential line signals Per differential line at 100 ohm impedance • DP/HDMI/USB Type-C signal input support Input voltage/ 100-240 VAC / 50 or 60 Hz ± 3 Hz / 2.5 A (maximum) frequency/ current Inrush current 120 V: 42 A (Max.)

  • Page 20: Webcam - Microphone Specifications

    Webcam – microphone specifications Lens Field of view (horizontal) 65 / 78 / 90 degree Focus mode 5x digital zoom Focus area 25 cm ~ ∞ Focusing distance 500 cm Image Sensor Active array size 8 mega-pixel Video Specification Video frame rate 3840 x 2160 (4K UHD)- up to 30 frames per second 1920 x 1080 (Full HD)- up...
  • Page 21 Width 712.60 mm (28.06 in.) Depth 230 mm (9.06 in.) Dimensions (without stand) Height 475.54 mm (18.72 in.) Width 712.60 mm (28.06 in.) Depth 57.97 mm (2.28 in.) Stand dimensions Height (extended) 458.30 mm (18.04 in.) Height 411.50 mm (16.20 in.) (compressed) Width 300 mm (11.81 in.)

  • Page 22: Environmental Characteristics

    Environmental characteristics Compliant Standards • ENERGY STAR certified Monitor. • EPEAT registered where applicable. EPEAT registration varies by country. https://www.epeat.net for registration status by country. • TCO Certified & TCO Certified Edge. • RoHS Compliant. • BFR/PVC Free monitor (excluding external cables). •...

  • Page 23: Pin Assignments

    Pin assignments DP port (in) Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(n) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About your monitor...
  • Page 24 DP port (out) Pin number 20-pin side of the connected signal cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) CONFIG1 CONFIG2 AUX CH(p) AUX CH(n) Hot Plug Detect Return DP_PWR About your monitor...
  • Page 25 HDMI port Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 26 USB Type-C port Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About your monitor...
  • Page 27 Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 4 USB downstream ports;...
  • Page 28 USB 3.2 Gen2 (10Gbps) USB 3.2 Gen2 (10Gbps) downstream port (Bottom) downstream port (Rear) Pin number Signal name Pin number Signal name VBUS VBUS StdA_SSRX- StdA_SSRX- StdA_SSRX+ StdA_SSRX+ GND_DRAIN GND_DRAIN StdA_SSTX- StdA_SSTX- StdA_SSTX+ StdA_SSTX+ Shell Shield Shell Shield About your monitor...
  • Page 29 Mac Address (Printed on model label) Pass-thru (MAPT), Wake-on-LAN (WOL) from standby mode (S3 only) and UEFI PXE Boot function [UEFI PXE Boot is not supported on Dell Desktop PC’s (except for OptiPlex 7090/3090 Ultra Desktop)], these 3 features depend on BIOS settings and version of the OS.
  • Page 30 RJ45 Connector LED status: Right LED Left LED Color Description Right LED Amber or Green Speed indicator: • Amber On - 1000 Mbps • Green On - 100 Mbps • Off - 10 Mbps Left LED Green Link / Activity indicator: •...

  • Page 31: Plug-And-Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see https://www.dell.com/pixelguidelines.

  • Page 32: Maintenance Guidelines

    For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: • To clean the Dell monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the Dell monitor screen.

  • Page 33: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand.
  • Page 34 4. Close the screw handle. 5. Open the protective cover on the monitor to access the VESA slot on the monitor. 6. Slide the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place. Setting up the monitor...
  • Page 35 7. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 8. Tear the paper cushion from the monitor. Setting up the monitor...
  • Page 36 9. Lift the protective cover from the monitor. Setting up the monitor...

  • Page 37: Using The Tilt, Swivel, And Vertical Extension

    Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 38: Organizing Your Cables

    Organizing your cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. If your cable is not able to reach your PC, you may connect directly to the PC without routing through the slot on the monitor stand.

  • Page 39: Connecting Your Monitor

    WARNING: Before you begin any of the procedures in this section, follow Safety Instructions. NOTE: Dell monitors are designed to work optimally with the Dell supplied cables inside the box. Dell does not guarantee the video quality and performance if non-Dell cables are used.
  • Page 40 Connecting the DP cable Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to at least DP1.2 with MST option. NOTE: Remove the rubber plug when using DP out connector. Setting up the monitor...
  • Page 41 Supports USB Power Delivery (PD), with profiles up to 90W. NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the remaining power runtime in your battery, the Dell monitor is designed to supply power delivery of up to 90 W to your laptop.
  • Page 42 Connecting the monitor for USB-C Multi-Stream Transport (MST) function NOTE: The maximum number of supported via MST is subjected to the bandwith of the USB-C source. Please refer to “product specific problems –No image when using USB Type-C MST”. NOTE: Remove the rubber plug when using DP out connector. Connecting the monitor for RJ45 Cable (Optional) Setting up the monitor...

  • Page 43: Dell Power Button Sync (Dpbs)

    Dell Power Button Sync (DPBS) The monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is compatible with Dell OptiPlex 7090/3090 Ultra platform, and is only supported over USB-C interface.
  • Page 44 Go to System Settings 4. In the drop-down menu of When I press the power button, there are a few options for selection namely Do nothing/Sleep/Hibernate/Shut down, and you can select Sleep/Hibernate/Shut down. NOTE: Do not select Do nothing, otherwise monitor power button cannot sync with PC system power state.

  • Page 45: Connecting The Monitor For Dpbs For The First Time

    Connecting the monitor for DPBS for the first time Initial monitor power state(OFF) Initial system power state(OFF) For the first time setting up the DPBS function, please follow below steps: 1. Make sure both the PC and monitor is OFF. 2.

  • Page 46: Using Dpbs Function

    Using DPBS function When you press the monitor power button or PC power button, the Monitor / PC state is as follows: Initial monitor power state(ON) New Power state of monitor(OFF) New Power state of system(OFF) Initial system power state(ON) Press PC/Monitor power button USB-C...
  • Page 47 Slide to shut down your PC When the monitor and PC power state are both ON, while you press and hold 10 seconds on monitor power button, the PC will shut down. Press and hold 10s Setting up the monitor...

  • Page 48: Connecting The Monitor For Usb-C Multi-Stream Transport (Mst) Function

    Connecting the monitor for USB-C Multi-Stream Transport (MST) function A PC is connected to two monitors in an initially OFF power state, and the PC system power state is in sync with Monitor 1 power button. When you press the Monitor 1 or PC power button, both the Monitor 1 and PC turns ON.

  • Page 49: Connecting The Monitor For Usb-C

    Connecting the monitor for USB-C The Dell OptiPlex 7090 Ultra platform has two USB-C ports, so both Monitor 1 and Monitor 2 power state can sync with the PC. While the PC and two monitors are in an initially ON power state, by pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2.
  • Page 50 Make sure to set USB-C Charging to On in Off Mode. While the PC and two monitors are in an initially OFF power state, by pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor1, and Monitor 2. port1 Monitor 1 port2...

  • Page 51: Operating The Monitor Webcam

    • Walk Away Lock and Wake on Approach support • Windows Hello support • Additional customization using Dell Peripheral Manager Auto-framing (Single user framing) : • If the user is within 2 meters of the webcam, the webcam will enable the Auto- framing.

  • Page 52: Dell Peripheral Manager

    Dell Peripheral Manager What is Dell Peripheral Manager? The Dell Peripheral Manager application helps you manage and set up various Dell Peripherals connected to your computer. It allows the user to make changes to webcam settings of the device and provides additional customization.

  • Page 53: Securing Your Monitor Using Kensington Lock (Optional)

    Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot). Secure your monitor to a table using the Kensington security lock. For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock.

  • Page 54: Removing The Monitor Stand

    Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft surface and handle it carefully. NOTE: The following steps are specifically for removing the stand that is shipped with your monitor.

  • Page 55: Wall Mounting (Optional)

    Wall mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall- mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable flat table. 2.

  • Page 56: Operating The Monitor

    Operating the monitor Power on the monitor Press the button to turn on the monitor. Using the joystick control To modify the OSD adjustments using the joystick control on the rear end of the monitor, do the following: 1. Press the joystick to open the OSD Menu Launcher. 2.
  • Page 57 Joystick Functions Joystick Description Press joystick to open the OSD Menu Launcher. For right and left navigation. For up and down navigation. Operating the monitor...

  • Page 58: Using The Rear-Panel Controls

    Using the rear-panel controls Press the Joystick to open the OSD Menu Launcher. Display Info Menu Launcher • Toggle the Joystick Up to open the Main Menu. • Toggle the Joystick Left or Right to select the desired Shortcut Keys. •...

  • Page 59: Front-Panel Button

    Options Description Use this button to choose from a list of Input Source. Shortcut key: Input Source Use this button to choose from a list of Aspect Ratio. Shortcut key: Aspect Ratio Use this button to go back to the main menu or exit the OSD main menu.

  • Page 60: Using The Main Menu

    Using the Main Menu Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP Audio & Webcam Menu Personalize Others Exit Brightness Adjusts the luminance of the backlight (Range: 0 - 100). Move the Joystick Up to increase brightness.
  • Page 61 Icon Menu and Description Submenus Input Source Use the Input Source menu to select between different video inputs that are connected to your monitor. UltraSharp 32 Monitor Brightness/Contrast USB-C Input Source Color HDMI Display Auto Select PIP/PBP Auto Select for USB-C Prompt for Multiple Inputs Rename Inputs USB-C...
  • Page 62 Icon Menu and Description Submenus Color Adjusts the color setting mode. UltraSharp 32 Monitor Brightness/Contrast Preset Modes Standard Input Source Input Color Format Color Reset Color Display PIP/PBP Audio & Webcam Menu Personalize Others Exit Preset Modes When you select Preset Modes, you can choose Standard, Movie, Game, Color Temp, Color Space or Custom Color from the list.
  • Page 63 Icon Menu and Description Submenus • Standard: Default Color setting, This monitor uses a low blue light panel, and is certified by TUV to reduce blue light output and create a more relaxing and less stimulating image while reading content on the screen. •...
  • Page 64 Icon Menu and Description Submenus Saturation Use Joystick Up or Down to adjust the Saturation from 0 to 100. NOTE: Saturation adjustment is available only for Movie and Game mode. Reset Color Resets your monitor’s color settings to the factory defaults.
  • Page 65 Icon Menu and Description Submenus Smart HDR Press to select these functions. Smart HDR (High Dynamic Range) automatically enhances the display output by adjusting the settings optimally to resemble life-like visuals. Desktop: This is the default mode. This mode is more suitable for general usage of the monitor with a desktop computer.
  • Page 66 Icon Menu and Description Submenus USB-C Allows you to specify the priority to transfer the data with Prioritization high resolution (High Resolution) or high speed (High Data Speed) when using the USB-C port/DisplayPort. Multi-Monitor Multi-Monitor Sync allows multiple monitors that are daisy Sync chained via DisplayPort to synchronize a pre-defined group of OSD settings in the background.
  • Page 67 Icon Menu and Description Submenus PIP/PBP This function brings up a window displaying image from another input source. UltraSharp 32 Monitor Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP (Sub) USB-C 90 W Select √ Color USB Switch Display Video Swap Main √ PIP/PBP Audio Main...
  • Page 68 Icon Menu and Description Submenus PIP/PBP Mode Adjusts the PIP or PBP (Picture by Picture) mode. You can disable this feature by selecting Off. UltraSharp 32 Monitor Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP (Sub) 50% - 50% Color USB Switch Display Video Swap PIP/PBP...
  • Page 69 Icon Menu and Description Submenus PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PBP sub-window. Press the button to select the PBP sub-window source signal. UltraSharp 32 Monitor Brightness/Contrast PIP/PBP Mode USB-C 90 W Input Source PIP/PBP (Sub)
  • Page 70 Icon Menu and Description Submenus Allows you to set the USB upstream port for the DP input signals, thus the monitor’s USB downstream port (For example, keyboard and mouse) can be used by the current input signals when you connect a computer to either one of the upstream ports.
  • Page 71 Icon Menu and Description Submenus Audio & Webcam Use the Audio Settings menu to adjust the audio settings. UltraSharp 32 Monitor Brightness/Contrast Volume Input Source Speaker Unmute Color Microphone Unmute Display Webcam & Presence Sensor Enable PIP/PBP Audio Pro les Standard Reset Audio &...
  • Page 72 Icon Menu and Description Submenus Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. UltraSharp 32 Monitor Brightness/Contrast Language English Input Source Transparency...
  • Page 73 Icon Menu and Description Submenus Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. UltraSharp 32 Monitor Brightness/Contrast Language Input Source Transparency Color Timer Display...
  • Page 74 Icon Menu and Description Submenus Shortcut key 1 Shortcut key 2 Select from Volume, Preset Modes, Brightness/ Shortcut key 3 Contrast, Input Source, Display Info set as shortcut key. Shortcut key 4 Shortcut key 5 Power Button Allows you to set the state of the power light to save energy.
  • Page 75 Press to select this function. UltraSharp 32 Monitor Input Source: HDMI Resolution: 2160p Hz, 24-bit Input Capability: USB-C DP 1.4 HDMI 2.0 USB: Stream Info: USB Upstream: USB C2 Model: Dell U3223QZ Firmware: 12T106 Service Tag: CN073K0 Operating the monitor...
  • Page 76 Icon Menu and Description Submenus DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor.
  • Page 77 Displays the Firmware version of your monitor. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.

  • Page 78: Using The Osd Lock Function

    Using the OSD lock function You can lock the front-panel control buttons to prevent access to the OSD menu and/ or power button. Use the Lock menu to lock the button(s). 1. Select one of the following options. UltraSharp 32 Monitor Brightness/Contrast Language Input Source...
  • Page 79 Use the Joystick to lock the button(s). Press the left directional navigation of Joystick for four seconds, a menu appears on the screen. Select Option: Select one of the following options: Options Description Select this option to lock OSD menu function. Menu Button lock Use this option to lock power button.
  • Page 80 To unlock the button(s). Press the left directional navigation of Joystick for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Select Option: Options Description Use this option to unlock OSD menu function. Menu Button unlock Use this option to unlock power button to turn off the monitor.

  • Page 81: Initial Setup

    Initial Setup When you select OSD items of Factory Reset in Other feature, the following message will appear: Are you sure you want to reset to default settings? When you select ‘Yes’to reset to default settings, the following message will appear: 32 Monitor Select ‘Yes’...

  • Page 82: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 3840x2160, 60Hz or any other monitor listed timing as per the monitor speci cations.
  • Page 83 A message is displayed while the cable supporting DP alternate mode is connected to the monitor under the following conditions: • When Auto Select for USB-C is set to Prompt for Multiple Inputs. • When the USB-C cable is connected to the monitor. Switch to USB-C Video Input: If the monitor connect with two ports or more, when the Auto of Input Source is selected, it will turn to the next port with signal.
  • Page 84 If either USB Type-C / DP / HDMI input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U3223QZ No USB-C Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U3223QZ No HDMI Cable The display will go into Standby Mode in 4 minutes.

  • Page 85: Setting The Maximum Resolution

    In Windows 10 and Windows 11: 1. Right-click on the desktop and click Display Settings. 2. If you have more than one monitor connected, ensure that you select U3223QZ. 3. Click the Display Resolution dropdown list and select 3840 x 2160.

  • Page 86: Multi-Monitor Sync (Mms)

    Multi-Monitor Sync (MMS) Multi-Monitor Sync allows multiple monitors that are daisy chained via DisplayPort to synchronize a pre-defined group of OSD settings in the background. An OSD option, Multi-Monitor Sync is available in Display Menu to allow user to enable/disable syncing. NOTE: MMS is not supported over HDMI interface.

  • Page 87: Setting Multi-Monitor Sync (Mms)

    OSD Settings to be synchronized • Brightness • Contrast • Preset Modes • Color Temperature • Custom Color (RGB Gain) • Hue (Movie, Game mode) • Saturation (Movie, Game mode) • Response Time • Sharpness Setting Multi-Monitor Sync (MMS) During initial power on or connection of new monitor, user setting synchronization only start if MMS is On.

  • Page 88: Setting Up Windows Hello

    Setting up Windows Hello In Windows 10 / Windows ® ® Click Windows start menu, click Settings. Click Accounts. Click Sign-in options. You must set up a PIN before you can enroll in Windows Hello. Operating the monitor...
  • Page 89 Click Add under PIN enter to Set up a PIN. Enter New PIN and Confirm PIN, and thenclick OK. Once you’ve done that, the options to set up Windows Hello will unlock. Click Set up under Windows Hello, enter to Windows Hello setup. Operating the monitor...
  • Page 90 The following message is displayed, click Get started. Keep looking directly at your screen and position yourself so that your face is in the center of the frame that appears on screen. The webcam will then register your face. Operating the monitor...
  • Page 91 When the following message is displayed, click Close to exit Windows Hello setup. Once you have set up, you have another option to improve the recognition. Click Improve recognition if necessary. Operating the monitor...

  • Page 92: Setting Up The Monitor Webcam As Default Setting

    Setting up the monitor webcam as default setting When using a notebook with built-in webcam to connect this monitor, in the device manager interface, you can find the notebook built-in webcam and the monitor webcam. Normally, they are in enable status, and the default setting is using notebook built-in webcam.
  • Page 93 If you want to set up the monitor webcam as default setting, you need disable the notebook built-in webcam. To identify the notebook built-in webcam and disable it, please follow below instructions: Right-click Dell Monitor IR Webcam, and click Properties to open the Dell Monitor IR Webcam Properties. Operating the monitor...
  • Page 94 Click Details > Property and select Hardware Ids. Operating the monitor...
  • Page 95 The Value will show the detail hardware ids of this Dell Monitor IR Webcam. The hardware ids of the notebook built-in webcam and the monitor webcam are different. For U3223QZ, the monitor webcam hardware ids will show as below: Right click the PC/Notebook webcam which has different hardware ids , and then click Disable.
  • Page 96 The following message is displayed: Click Yes. The notebook webcam is now disabled and the monitor webcam will be used as the default setting. Restart the notebook. Operating the monitor...

  • Page 97: Setting Up The Monitor Speaker As Default Setting

    Click Playback devices enter to Sound setting interface. If only the HDMI or DP cable is connected from your monitor to the computer, only one speaker named DELL U3223QZ from the monitor will show in the Sound setting interface. Operating the monitor...
  • Page 98 Click DELL U3223QZ, and then click Set Default, the monitor speaker will be used as the default setting. Click OK to exit the Sound setting. If the USB cable and the HDMI or DP cable are connected from monitor to the computer, two audio paths named DELL U3223QZ and Echo Cancelling Speakerphone U3223QZ from the monitor will show in the Sound setting interface.
  • Page 99 U3223QZ maximum volume may sound soft because it is limited by the Echo Cancelling Speakerphone volume. For example, when the Echo Cancelling Speakerphone volume is at 50%, and the DELL U3223QZ volume is set to 100% will have the same sound level as the former.

  • Page 100: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U3223QZ No USB-C Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U3223QZ 4.

  • Page 101: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. UltraSharp 32 Monitor Brightness/Contrast Display Info Select √...

  • Page 102: Common Problems

    • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. https:// Stuck-on Pixels LCD screen has •...
  • Page 103 Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. Intermittent Monitor • Ensure that the video cable connecting Problems malfunctions on the monitor to the computer is connected &...

  • Page 104: Product Specific Problems

    Product specific problems Problem What you Possible solutions experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but does • Reset the monitor to factory settings. not fill entire viewing area Cannot adjust OSD does not...
  • Page 105 USB Type-C connection. • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the USB Type-C cable is not damaged.
  • Page 106 Problem What you Possible solutions experience The LAN port is OS setting or • Ensure that the latest BIOS and drivers for your not functioning cable connection computer are installed on your computer. issue • Ensure that the RealTek Gigabit Ethernet Controller is installed in the Windows Device Manager.
  • Page 107 No sound No sound • Ensure that you have set the default playback coming from coming from the device as Echo Cancelling Speakerphone DELL the speakers speakers when U3223QZ on your system. play audio/video • Turn Off the monitor, unplug the monitor power on your system cord, replug it, and then turn On the monitor.
  • Page 108 Echo Cancelling Speakerphone volume. For example, when the Echo Cancelling Speakerphone volume is at 50%, and the DELL U3223QZ volume is set to 100% will have the same sound level as the former. Webcam is not Webcam is not •...
  • Page 109 Problem What you Possible solutions experience Microphone is Microphone is • Ensure that the USB upstream cable is muted muted in the connected between the monitor and the Windows Device computer or notebook. Manager • Ensure that the USB is assign to the port which usb USB cable plug in •...
  • Page 110 / dark background. The user should avoid direct facing a window with bright sunlight. • Alternatively, you may use Dell Peripheral Manager to adjust the webcam setting of color. Webcam image Webcam image • Adjust the environment lighting condition.
  • Page 111 Problem What you Possible solutions experience Tof no function Presence • When using Teams/Zoom call, the wake up detection/wake- function not working is normal. up not working • It works when a user is not using Teams/Zoom. Troubleshooting...

  • Page 112: Microsoft ® Teams ® / Skype For Business ® Specific Problems

    • Ensure that the USB upstream cable (Type-A image image when to Type-C or Type-C to Type-C) is connected using Skype for from the PC to the monitor. Business (SfB) • Select ‘DELL Monitor RGB Webcam’ as the camera in Skype Video Device setting. Troubleshooting...
  • Page 113 Problem What you Possible solutions experience Webcam being Webcam being • Avoid running multiple conference softwares at occupied occupied and the same time. While you are using ‘conference can’t be used software A’, close the other ‘conference software B’. Troubleshooting...

  • Page 114: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Specific What you Possible solutions Symptoms experience USB interface is USB peripherals • Check that your display is turned ON. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).

  • Page 115: Appendix

    3. Click Contact Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. EU product database for energy label and product...

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