LG WKHC202HBA Owner's Manual
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LG WKHC202HBA Owner's Manual

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OWNER'S MANUAL
LAUNDRY CENTER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WKHC202H*A
www.lg.com
MFL71728987
Copyright © 2021-2022 LG Electronics Inc. All Rights Reserved.
Rev.06_062322

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  • Page 1 OWNER'S MANUAL LAUNDRY CENTER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WKHC202H*A www.lg.com MFL71728987 Copyright © 2021-2022 LG Electronics Inc. All Rights Reserved. Rev.06_062322...

  • Page 2: Table Of Contents

    Cycle Modifiers Options and Extra Functions 22 OPERATION-DRYER Using the Dryer Control Panel Dry Cycles Cycle Modifiers Options and Extra Functions 31 SMART FUNCTIONS Using LG ThinQ Application Smart Diagnosis Function 35 MAINTENANCE Washer Dryer 45 TROUBLESHOOTING Washer Dryer Common...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
  • Page 4 • Use this appliance only for its intended purpose. • If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use.
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS • Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product labels. • Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. •...

  • Page 6: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS • Remove any dust or foreign matter from the power plug pins. • Do not disassemble or repair the appliance by yourself. • Remove the door(s) before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside.

  • Page 7: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Front View Rear View Control Panel Terminal Block Access Panel 3-Piece Lint Filter Dryer Drain Outlet (behind stacking bracket)
  • Page 8 The manufacturer is not responsible for product malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG Water Drain Hose (for Dryer) products. Band Clamps (5 EA) Cable Ties (3 EA)

  • Page 9: Operation-Washer

    OPERATION-WASHER OPERATION-WASHER Using the Washer WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Adjust settings. • Default settings for the selected cycle can Sort laundry and load the washer. be changed, if desired, using the cycle modifier and option buttons.
  • Page 10 10 OPERATION-WASHER Sorting Laundry CAUTION • Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.
  • Page 11 OPERATION-WASHER Category Label Directions Hand wash Machine wash, Normal cycle Washing Perm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower spin) Gentle/Delicate setting (slow agitation and/or reduced wash time) Do not wash Do not wring Water Temperature Warm Cold/Cool...

  • Page 12: Adding Cleaning Products

    12 OPERATION-WASHER Small Items Powdered detergent • Do not wash a single small item. Add enough Single-Use Detergent Packs / Gel or similar items to the load to prevent an out-of- Tablet Detergents balance load. • Wash small, light items in a mesh bag. Small •...
  • Page 13 OPERATION-WASHER Gently close the detergent dispenser drawer - Make sure to remove them when using before starting the cycle. powdered detergent. Powdered detergent will not dispense with the liquid detergent cup and • Slamming the drawer closed may result in insert in place.

  • Page 14: Control Panel

    14 OPERATION-WASHER Control Panel Control Panel Features for the Washer Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. •...
  • Page 15 When the washer is connected to a home Wi-Fi network, the icon on the control panel is lit. - To connect the washer to the LG ThinQ application, press and hold the Temp. button for 3 seconds. Time and Status Display Wi-Fi Indicator •...
  • Page 16 16 OPERATION-WASHER NOTE • The AI DD functionality may vary depending on the environment and model. Cycle Status Indicators • These LEDs will blink when a cycle is selected to indicate which stages will run. • When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady.

  • Page 17: Wash Cycles

    OPERATION-WASHER Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting Laundry section.
  • Page 18 Use a smartphone to download a specialized cycle to this cycle position. • The default cycle is Rinse+Spin. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download. Wash Temp.
  • Page 19 OPERATION-WASHER Cycle Steam Turbo Wash Extra Rinse Pre-wash Delicates Heavy Duty † Speed Wash Downloaded default: Rinse+Spin...

  • Page 20: Cycle Modifiers

    20 OPERATION-WASHER Cycle Modifiers • Some fabrics, such as delicates, require a slower spin speed. About Modifier Buttons Soil Each cycle has default settings that are selected Adjusting the soil level setting will modify the cycle automatically. You can also customize these times and/or wash actions.
  • Page 21 OPERATION-WASHER severe burns. Allow the door lock to release • Turning off the power will not reset this function. before opening the door. You must deactivate this function before you can access any other options and functions. • Do not attempt to override the door lock mechanism or reach into the washer during a steam cycle.

  • Page 22: Operation-Dryer

    22 OPERATION-DRYER OPERATION-DRYER Using the Dryer either by opening the door or by pressing the Start/Pause button. • On some models, the door automatically WARNING locks when the cycle starts. To open the • To reduce the risk of fire, electric shock, or injury door during a cycle, pause the cycle.
  • Page 23 OPERATION-DRYER Fabric Care Labels • Close zippers, hooks and drawstrings to prevent these items from snagging or tangling on other Many articles of clothing include a fabric care label. clothes. Using the chart below, adjust the cycle and option selections to care for your clothing according to NOTE the manufacturer's recommendations.

  • Page 24: Control Panel

    • Remote Start - With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • Wi-Fi - Press and hold the Dry Mode button for 3 seconds to initiate the connection of the appliance to the...
  • Page 25 OPERATION-DRYER Time and Status Display Wi-Fi Indicator • This indicator is lit when the product is connected to a home Wi-Fi network. Remote Start Indicator • This indicator lights up when the Remote Start feature is activated. Door Lock Indicator •...

  • Page 26: Dry Cycles

    26 OPERATION-DRYER Dry Cycles Cycle Guide The appliance automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display. • Dry Mode : Speed > Normal > Energy Saver •...
  • Page 27 Use a smartphone to download a specialized cycle to this cycle position. • The default cycle is Perm. Press. This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download. Dry Mode...

  • Page 28: Cycle Modifiers

    28 OPERATION-DRYER Cycle Modifiers Select the desired option after selecting the desired cycle and settings. About Modifier Buttons NOTE Each cycle has default settings that are selected • The LED for the option will light up when the automatically. Customize these settings using the option is selected.
  • Page 29 • When the function is deactivated, a chime will • Some models do not include the drying rack. To sound and the remaining time for the current purchase a drying rack, contact an LG Electronics cycle will reappear on the display. Customer Information Center or visit the website at http://www.lg.com.
  • Page 30 30 OPERATION-DRYER Press the Start/Pause button to start the cycle.

  • Page 31: Smart Functions

    Internet service provider or refer to your has problems, you will receive a push wireless router manual. message. • LG ThinQ is not responsible for any network • Settings connection problems or any faults, malfunctions, or errors caused by network connection.
  • Page 32 Using the Washer/Dryer Remotely Cloud Cycle Remote Start Use the LG ThinQ app to start cycles with various Use a smartphone to control your appliance options. Cloud cycles are deleted from the remotely. You can also monitor your cycle appliance once the power is turned off.

  • Page 33: Smart Diagnosis Tm Function

    LG ThinQ application. the party responsible for compliance could void • Launch the LG ThinQ application and select the the user’s authority to operate the equipment. Smart Diagnosis feature in the menu. Follow...
  • Page 34 34 SMART FUNCTIONS Hold the mouthpiece of your phone in front of the appliance. • Washer: Hold the phone to the right of the Start/Pause button. • Dryer: Hold the phone to the left of the Power button. Press and hold the Steam+Extra Rinse (Washer) / More Time+Wrinkle Care (Dryer) buttons for 3 seconds or until the audible tones start.

  • Page 35: Maintenance

    MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
  • Page 36 36 MAINTENANCE • For other drum cleaning products, follow • Mineral scale and other spots may be removed the cleaner manufacturer’s instructions and from the stainless steel drum using a soft cloth recommendations. soaked in stainless steel cleaner. • Do not exceed the maximum fill line when •...
  • Page 37 MAINTENANCE Wipe off any moisture with a dry towel or WARNING cloth after cleaning. • The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that To clean the drawer opening, use a small, could enter the valves with the water supply.
  • Page 38 38 MAINTENANCE preferably with the faucets wide open for Remove the pump filter. maximum flow. • Twist the pump filter counterclockwise to remove. NOTE • An error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt.
  • Page 39 MAINTENANCE Press the Start/Pause button to start the NOTE drain pump for 1 minute. • An message blinks on the display when the • This will expel some of the antifreeze, drain pump filter is clogged with dirt. Clean the leaving enough to protect the washer from drain pump filter.
  • Page 40 40 MAINTENANCE Press the Spin button to operate spin only cycle for draining and spinning. Press the Start/Pause button. When the Drain Hose is Frozen Pour hot water in the washer drum and close the door. Wait for 1 - 2 hours. Press the Power button.

  • Page 41: Dryer

    MAINTENANCE Dryer NOTE • Cleaning the lint filter will reduce drying time Regular Cleaning and energy consumption and prevent unnecessary malfunctions. Cleaning the Exterior • Unload all of the clothes from the appliance Proper care of your appliance can extend its life. before pulling out the lint filter.
  • Page 42 Remove the inner filter. Turn on the appliance. Open the outer filter by grasping the top edge Launch the LG ThinQ application and select and unfolding the sides. the Drum Care cycle in the Cloud cycle. Press the Start/Pause button.
  • Page 43 MAINTENANCE Open the dryer door and leave it open to Open the dryer door after the cleaning is allow air to circulate in the drum. finished and leave it open to allow air to circulate and thoroughly dry the drum. WARNING WARNING •...
  • Page 44 44 MAINTENANCE Carefully pour 34 oz. (1 liter) of hot water at 140 ℉ / 60 ℃ into the lint filter compartment and then reinsert both lint filters. CAUTION • Pouring more that 51 oz. (1.5 liters) of water into the compartment will cause water to leak out.

  • Page 45: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Washer FAQs: Frequently Asked Questions Why does my washer make loud banging noises while it is filling with water?
  • Page 46 46 TROUBLESHOOTING Problem Possible Cause & Solution Water supply connected with leak-limiting hoses. • The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip INLET ERROR falsely and prevent the washer from filling. The load is too small. •...
  • Page 47 TROUBLESHOOTING Problem Possible Cause & Solution Vibration sensor malfunctions. • Call for service. VIBRATION SENSOR ERROR Noises Problem Possible Cause & Solution Clicking Door lock sounds when the door locks or unlocks. • Normal operation Spraying or hissing Water spraying or circulating during the cycle •...
  • Page 48 48 TROUBLESHOOTING Problem Possible Cause & Solution Banging noise when Plumbing in the home moves or flexes when the water valves in the washer shut off. the washer is filling • Water hammer is not caused by a defect in the washer. Install water hammer arrestors with water.
  • Page 49 TROUBLESHOOTING Problem Possible Cause & Solution Incomplete or no Detergent compartments clogged from incorrect filling. dispensing of • Make sure that detergent and additives are put into the correct dispenser compartments. detergent • For all detergent types, always make sure that the dispenser drawer is fully closed before the start of the cycle.
  • Page 50 50 TROUBLESHOOTING Problem Possible Cause & Solution Washer is not filling Filter is clogged. properly. • Make sure that inlet filters on the fill valves are not clogged. Refer to Cleaning the Water Inlet Filters in MAINTENANCE. Inlet hoses may be kinked. •...
  • Page 51 TROUBLESHOOTING Problem Possible Cause & Solution Hot and cold water inlet hoses are reversed. Wrinkling • Hot water rinse can set wrinkles in garments. Check the inlet hose connectors. Staining Bleach or softener dispensed too soon. • Dispenser compartment was overfilled or closed too quickly, causing the bleach or softener to dispense immediately.

  • Page 52: Dryer

    52 TROUBLESHOOTING Dryer FAQs: Frequently Asked Questions When I press a button, why does my dryer beep and then nothing happens? The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on, then press and hold the button that has Control Lock on or under it for 3 seconds.
  • Page 53 The door is closed while clothes or foreign substance is caught in the door. • Check if clothes or foreign substance is caught in the door before using the appliance. If water leaks continuously, contact the LG Electronics Customer Information Center. The appliance runs This is normal operation for the Wrinkle Care option.
  • Page 54 54 TROUBLESHOOTING Problem Possible Cause & Solution Clothes take too long Dryer controls are not set properly. to dry. • Use the appropriate control settings for the type of load you are drying. Some loads may require an adjustment of the dry level setting for proper drying. Lint filter needs to be cleaned.
  • Page 55 TROUBLESHOOTING Problem Possible Cause & Solution Clothes are Garment care instructions are not being followed. shrinking. • To avoid shrinking your clothes, always consult and follow fabric care instructions. Some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer.
  • Page 56 56 TROUBLESHOOTING Problem Possible Cause & Solution The appliance has an Do you smell an odor during use? unpleasant odor. • Do not exceed the manufacturer's recommended amount of detergent when washing clothes. Excess detergent can build up on clothing and cause odors. •...

  • Page 57: Common

    TROUBLESHOOTING Common Wi-Fi Problem Possible Cause & Solution Trouble connecting The password for the Wi-Fi network was entered incorrectly. appliance and • Delete your home Wi-Fi network and begin the connection process again. smartphone to Wi-Fi network Mobile data for your smartphone is turned on. •...

  • Page 58: Limited Warranty

    Should your LG Washer/Dryer (collectively “Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 59 Or by mail: LG Electronics, P.O. Box 240007, Huntsville, AL 35813 ATTN: Customer Service PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
  • Page 60 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 61 Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
  • Page 62 62 Memo...
  • Page 63 Memo...
  • Page 64 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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