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Panasonic KX-PRX120C Operating Instructions Manual

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Operating Instructions
Premium Design Phone with Touchscreen
KX-PRX120C
Model No.
Thank you for purchasing a Panasonic product.
Please read this document and save it for future reference.
For assistance, please visit our support page on: www.panasonic.ca
This model does not support the Call Waiting Deluxe feature.

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Summary of Contents for Panasonic KX-PRX120C

  • Page 1 Premium Design Phone with Touchscreen KX-PRX120C Model No. Thank you for purchasing a Panasonic product. Please read this document and save it for future reference. For assistance, please visit our support page on: www.panasonic.ca This model does not support the Call Waiting Deluxe feature.

  • Page 2: Table Of Contents

    Table of Contents Introduction Other Features and Settings Accessory information ........3 Ringtones and audio settings .....37 Silent mode ..........38 Important Information Auto talk .............38 For your safety ..........6 Blocking incoming calls (call block) ....38 Important safety instructions ......8 Phone number conversion codes ....40 For best performance ........8 Flash time ...........40 Other information .........9...

  • Page 3: Accessory Information

    RP-TCM120 Key detector KX-TGA20 Contact Panasonic or the authorized sales department listed on the back cover for the headset available in your area. You can register up to 4 optional key detectors to your phone system. By registering a key detector to the base unit and then attaching the key detector to an easily misplaced item, such as your house or car keys, you can use your handset to find the item.
  • Page 4 Introduction Expanding your phone system Handset (optional): KX-PRXA10C You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different colour from that of the supplied handsets.
  • Page 5 R Google, Android, Google Play and other marks are trademarks of Google Inc. ® R The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under licence. ® R Wi-Fi is a registered mark of the Wi-Fi Alliance.

  • Page 6: Important Information

    Confirm that smoke has stopped emitting and contact us by visiting our support page on: www.panasonic.ca R Do not use this product at refueling points. R Unplug from power outlets and never touch Observe restrictions on the use of radio...
  • Page 7 Important Information R Turn the product off when boarding an facilities may be using equipment that could airplane. Await instructions from flight staff be sensitive to external RF energy. regarding the use of electronic devices before turning the product on, and make CAUTION sure you turn on the product’s airplane mode.

  • Page 8: Important Safety Instructions

    Base unit location/avoiding noise R Remove the battery from the product if the product will not be used for a prolonged The base unit and other compatible Panasonic period of time. units use radio waves to communicate with each other.

  • Page 9: Other Information

    Other information rights shall remain with Panasonic or its licensor. CAUTION: Risk of explosion if battery is Licence: replaced by an incorrect type.

  • Page 10: Disclaimer

    R Wi-Fi: 25 mW (peak transmission power) Handset operating system Panasonic System Networks Co., Ltd. R Android™ 4.0, Ice Cream Sandwich (“Panasonic”) shall not be liable for loss of Hardware data or other incidental or consequential R Display: TFT colour 3.5-inch (HVGA: damages resulting from the use of this 320 ´...

  • Page 11: Getting Started

    (RJ11C) until you hear a click. E DSL/ADSL service users only: Connect your DSL/ADSL filter (not supplied). Note: R Use only the supplied Panasonic AC adaptor PNLV226. R Use only the supplied telephone line cord. Preparing the charger A Insert the AC adaptor plug to the unit until you hear a click.

  • Page 12: Preparing The Handset

    Getting Started Preparing the handset Inserting a microSD card and the battery A microSD card (not supplied) allows you to expand the handset’s storage capabilities. Important: R When removing the battery, make sure you turn off the handset first. R To avoid loss of data or malfunction, do not damage, carelessly handle, or short-circuit the gold-coloured contacts of the microSD card.
  • Page 13 Getting Started Attach the cover. Charging the handset Charge the handset for about 5 hours before initial use. The charge indicator (A) lights while the handset is charging and turns off when the handset is fully charged. Important: R If the handset is placed into the charger while talking on the phone, the call is not disconnected.

  • Page 14: Information About Power And Charging

    T-adaptor. Battery use and replacement R Use only the supplied battery. For replacement, use only the Panasonic rechargeable battery noted on page 3. R The battery might swell when its life is close to an end. This is dependent on the usage conditions and is not a problem.

  • Page 15: Getting To Know Your Phone System

    Getting Started Getting to know your phone system Handset overview A Headset jack B Power button C Charge indicator D Volume button ( E Touchscreen F Micro USB jack G Front camera H Receiver (menu) button J Home button (back) button L Microphone M Speaker N Charge contacts...

  • Page 16: Turning The Handset On And Off

    Getting Started Navigation buttons (menu) button: Displays a list of options available in the current screen. (back) button: Returns to the previous screen or closes the current dialogue box, menu, on-screen keyboard, etc. Note: R The buttons are displayed in most screens. They appear at the bottom of the handset next to the home button, and turn off if you do not use them for a while.

  • Page 17: Setup Wizard

    Getting Started Setup wizard The first time you turn on the handset, the setup wizard prompts you to configure the following settings. Follow the on-screen instructions and configure each item as needed. Select the language. Configure date and time settings. Select the desired automatic time adjustment setting.

  • Page 18: Home Screen

    Getting Started Home screen The home screen is the main screen from which you can launch apps, such as the phone, camera, and web browser, and check widgets. It’s available any time by simply pressing the home button. You can customize the home screen to suit your needs, and add, move, and remove items as desired.

  • Page 19: Status And Notifications

    Getting Started Status and notifications Status bar The status bar is displayed at the top of the handset’s screen when using most apps. It displays the time and provides icons and other indicators that let you know the status of the handset’s battery, network signal strength, and certain features of the handset.
  • Page 20 Getting Started Allows you to make intercom calls Allows you to change certain features of your phone system Allows you to use the phone system’s answering system (KX-PRX120 only) Allows you to access the base unit’s call log Allows you to use the base unit’s key detector feature Starting the [Landline] app Tap [Landline] in the home screen or app list.

  • Page 21: Phone Features

    Phone Features Making calls You can use the [Phone] app to make and receive calls, check your call logs, and use services provided by your phone service provider. The [Phone] app consists of the following tabs. Used to dial manually, make intercom calls, etc. Used to check the call log (page 24).

  • Page 22: Using Other Features During A Call

    Phone Features Adding a phone number to your contacts while dialing After dialing a number manually, tap To add the number to an existing contact: → Tap the desired contact. To add the number to a new contact: → Tap [CREATE NEW CONTACT]. If prompted, follow the on-screen instructions to determine where the contact will be saved.

  • Page 23: Answering Calls

    Phone Features Activating the screen during a call The handset’s proximity sensor detects when you raise the phone to your ear and automatically turns off the screen. This not only saves battery power, but also prevents you from inadvertently operating the screen while talking. The screen turns on again when you move the handset away from your ear.

  • Page 24: Using The Call Logs

    Phone Features Answering a second call (Call Waiting) If you receive a second call while you are talking on the phone, the handset will let you know by sounding a Call Waiting tone. If caller information is also received, you can confirm the information on the screen and answer the second call if desired.
  • Page 25 Phone Features Adding information from the handset call log to your contacts Tap [Phone] in the home screen or app list. Select the tab at the top of the screen. Select the type of calls you want to view by tapping the desired tab. Tap the desired name or phone number and then tap [Add to contacts].
  • Page 26 Phone Features To erase information for one call: ® [Delete from call log]. → Select the desired call and then tap To erase information for all calls: ® [Delete all calls] ® [OK]. → Tap Editing a caller’s phone number before calling You can edit a phone number in the base unit call log by adding the long distance code “1”...

  • Page 27: Phonebook Features

    Phonebook Features Adding contacts You can use the [People] app to store all your contact information in the handset. Entries (also called “contacts”) contain information about your friends, family, and colleagues, such as their addresses, phone numbers, and email addresses. Note: R If you have a Google account and an Internet connection, you can synchronize your contacts with the handset automatically (page 42).

  • Page 28: Managing Contacts

    Phonebook Features and then enter the search text. R You can also scroll using the slider on the right side of the screen to search for a contact by first letter. Calling or emailing a contact Tap [People] in the home screen or app list. Tap the contact and then select the desired method of communication.

  • Page 29: Answering System Features (Kx-Prx120 Only)

    Answering System Features (KX-PRX120 only) Message recording features The following features can record your missed calls for you. – The base unit’s answering system (KX-PRX120 only; described in this section) – Your phone service provider’s voicemail service (page 43) Answering system The base unit’s answering system can answer calls after a certain number of rings.

  • Page 30: Playing Your Messages

    Answering System Features (KX-PRX120 only) Tap [Answering system]. R The handset connects to the base unit. Tap [Greeting] ® [Record greeting]. Tap [OK] and speak your message after the beep. to stop recording and save your new greeting message. R Your new greeting message is played back for confirmation. Playing your greeting message Tap [Landline] in the home screen or app list.
  • Page 31 Answering System Features (KX-PRX120 only) Using message playback controls The following controls are available when playing messages. Tap to stop playback. Tap to skip to the previous message (if tapped within the first 5 seconds of playback) or to repeat the current message from the beginning. Tap to skip to the next message.

  • Page 32: Remote Operation Features

    Answering System Features (KX-PRX120 only) Remote operation features While away from home, you can use a touch-tone phone to access the base unit and listen to answering system messages or change answering system settings. The base unit’s voice guidance prompts you to press certain dial keys to perform different operations. You can access the answering system remotely using the following methods.
  • Page 33 Answering System Features (KX-PRX120 only) Tap [Answering system]. R The handset connects to the base unit. Turn on the [New message alert] switch. Tap [Notification to] ® [(No entry)]. To select a person and phone number from your contacts: → Tap [Phonebook] and then select the desired contact and phone number. To enter a name and phone number manually: →...
  • Page 34 Answering System Features (KX-PRX120 only) Answering a new message notification call When the base unit calls the outside phone number you specified, answer the call and enter the remote code if prompted to do so. Follow the voice guidance prompts as necessary or control the unit using remote commands (page 34).

  • Page 35: Answering System Settings

    Answering System Features (KX-PRX120 only) Turning on the answering system remotely Dial your phone number from a touch-tone phone. Let the phone ring 15 times. R A long beep is heard. Enter your remote access code within 10 seconds after the long beep. R The greeting message is played back.
  • Page 36 Answering System Features (KX-PRX120 only) – Increase the number of rings required for your phone service provider’s voicemail service, so that the base unit’s answering system can answer calls before your voicemail service does. Contact your phone service provider as necessary. Recording time This setting determines the maximum recording time allowed for each caller.

  • Page 37: Other Features And Settings

    Other Features and Settings Ringtones and audio settings You can adjust the handset’s ringtone, ringer volume, and other audio settings, and save the settings as an audio profile. Audio profiles allow you to change multiple ringtone and audio settings easily. Selecting an audio profile ®...

  • Page 38: Silent Mode

    Other Features and Settings Silent mode Silent mode allows you to select a period of time during which the handset will not ring for calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping.
  • Page 39 Other Features and Settings Important: R You must store the full phone number, including the area code, in order to block calls from that number. Tap [Landline] in the home screen or app list. Tap [Landline settings] ® [Caller blocked]. R The handset connects to the base unit.

  • Page 40: Phone Number Conversion Codes

    Other Features and Settings Phone number conversion codes If you store phone numbers in your contacts using “+” and the country code, store the following codes in the base unit so that phone numbers will be dialed correctly. Tap [Landline] in the home screen or app list. Tap [Landline settings] ®...

  • Page 41: Display Language

    Other Features and Settings Tap [Landline settings] ® [Initial settings]. R The handset connects to the base unit. Tap [Tone/pulse setting]. Select the desired setting. – [Pulse]: Select if your phone service uses pulse (rotary) dialing mode. – [Tone]: Select if your phone service uses tone dialing mode. Display language ®...

  • Page 42: Google™ Account

    Other Features and Settings Turn on the [Wi-Fi] switch. Tap [Wi-Fi]. Select a Wi-Fi network. R If the desired Wi-Fi network is not displayed, you may need to enter the network name (also called the “SSID”) manually. See page 42 for more information. Enter the password if you are connecting to a secure Wi-Fi network.

  • Page 43: Voicemail

    Other Features and Settings Caller information display If a caller’s phone number matches the phone number stored in the handset contacts (page 27), the stored name is displayed and logged in the call log. Voicemail Voicemail is an automatic answering service that may be offered by your phone service provider. After you subscribe to this service, your service provider’s voicemail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 44 Other Features and Settings Tap and hold 1. Operate your service provider’s voicemail service. R Contact your service provider for details.

  • Page 45: Expanding Your Phone System

    Expanding Your Phone System Adding handsets In order to use a handset and base unit together, the handset must be registered to the base unit. You can register additional handsets to the base unit for a total of 6 handsets. Important: R See page 4 for information about recommended handsets.

  • Page 46: Intercom Features

    Expanding Your Phone System Intercom features Making an intercom call You can call another handset that is connected to the same base unit. Tap [Phone] in the home screen or app list. and then select the desired handset. R You can customize the handset name (page 45). When finished, tap to end the call.

  • Page 47: Using Key Detectors

    For more information, refer to the documentation supplied with your key detector or visit the following web site. http://panasonic.net/pcc/products/telephone/p/tga20/ Registering a key detector Tap [Landline] in the home screen or app list. Tap [Key detector] ® [Settings].
  • Page 48 Expanding Your Phone System R The key detector will enter registration mode automatically and will sound its registration tones. Wait until a long beep sounds. Note: R If the registration tones do not sound or registration fails, remove the battery from the key detector for at least 2 minutes before attempting registration again.
  • Page 49 Expanding Your Phone System Checking key detector battery level Tap [Landline] in the home screen or app list. Tap [Key detector] ® [Battery check]. R The handset connects to the base unit. Select the desired key detector. R If the battery is good, the key detector beeps and [OK] is displayed. R If the battery is dead, the key detector does not beep and [Battery dead] is displayed.

  • Page 50: Other Information

    Other Information Phone settings overview You can customize general phone settings to suit your needs using the [Settings] app. Settings are grouped into the categories explained below. To open the [Settings] app, tap [Settings] in the home screen or app list. Settings category Description [Phone management]...
  • Page 51 Other Information Settings category Description [Developer options] Contains advanced settings that are not required for typical use. [About phone] Allows you to confirm general phone information such as battery level, network status, and installed software versions.

  • Page 52: Included Apps

    Skype Instant messaging app that also supports audio and video chats using the handset’s microphone and front camera. Panasonic TV Remote 2 TV control app for operating, configuring, sharing content with a compatible Panasonic VIERA TV.
  • Page 53 Other Information Media5 VoIP softphone app that allows you to make and receive phone calls over the Internet.

  • Page 54: Status Icons

    Other Information Status icons Icons that appear in the status bar vary depending on the apps that are installed in the handset. Some common icons are described below. Connection to base unit is available No connection to base unit Airplane mode is on Connected to Wi-Fi network Bluetooth feature is on Bluetooth device is connected...

  • Page 55: Notification Icons

    Other Information Notification icons Icons that appear in the notifications panel vary depending on the apps that are installed in the handset. Some common icons are described below. New email received through Gmail New email message received Calendar event reminder Song is being played Open (unsecured) wireless network is available PC is connected via USB...

  • Page 56: Control Panel Settings

    Other Information Control panel settings Changes the handset’s screen brightness (auto, dim, half, full). Changes the amount of time before the handset’s screen dims (15 seconds, 30 seconds, 1 minute). Turns the handset’s auto screen rotation feature on and off. Turns the handset’s airplane mode feature on and off.

  • Page 57: Troubleshooting

    Other Information Troubleshooting If you experience any problems when operating the product, perform the following. If the problem is not resolved, refer to the corresponding information in this section. Disconnect and then reconnect the base unit’s AC adaptor. Make sure that the telephone line cord is connected to the base unit. Turn off the handset, remove and then reinsert the handset’s battery, and then restart the handset.
  • Page 58 Other Information Settings Problem Cause and/or solution The display is in a R Change the display language (page 41). language I cannot read. I cannot register a handset R The maximum number of handsets (6) is already registered to to a base unit. the base unit.
  • Page 59 Other Information Problem Cause and/or solution I cannot make long R Make sure that you have long distance service. distance calls. Call Display Problem Cause and/or solution Caller information is not R You may need to subscribe to your phone service provider’s displayed.
  • Page 60 AC adaptor, insert the microSD card and battery into the handset, and charge the battery fully before use. If the exposed unit does not work properly, contact your place of purchase or nearest Panasonic service centre. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

  • Page 61: Updating The Software

    Use a computer to access the support page for this product at the address below and check whether there is a software update available for the handset. http://www.panasonic.net/pcc/support/tel/sdect R If a software update is available, continue to the next step, otherwise there is no need to continue with this procedure.

  • Page 62: Wall Mounting

    Other Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit Screws (Not supplied) 55 mm inches)

  • Page 63: Industry Canada Notices And Other Information

    Other Information Industry Canada Notices and other information NOTICE: near, or on top of, a TV or VCR. If interference is experienced, move the This equipment meets the applicable cordless telephone further away from the TV Industry Canada Terminal Equipment or VCR.

  • Page 64: Warranty

    The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty...

  • Page 65: Index

    Index Handset Adding: 45 Index Charging: 13 Deregistering: 45 AC adaptor: 11 Name: 45 Accessories: 3, 4 Registering: 45 Adding handsets: 45 Ringtones: 37 Answering system: 29 Headset: 3 Call screening: 36 Hold: 22 Erasing messages: 31 Home screen: 18 Greeting message: 29 Icons: 52, 54, 55 New message notification: 32...
  • Page 66 Notes...
  • Page 67 Notes...
  • Page 68 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2013 Printed in China PNQP1056ZA CC1213YK1014...

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