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● Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and
uploads it securely to Dell. This information is used by Dell Technical Support to troubleshoot the issue.
● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
The available benefits vary depending on the Dell Service entitlement purchased for your device. For more information about
SupportAssist, go to www.dell.com/supportassist.
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Getting help
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