LG 27HQ710S Owner's Manual
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LG 27HQ710S Owner's Manual

Medical monitor
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OWNER'S MANUAL
MEDICAL MONITOR
Please read this manual carefully before operating your set and retain it for future reference.
27HQ710S
www.lg.com
Copyright
2022 LG Electronics Inc. All Rights Reserved.

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  • Page 1 OWNER’S MANUAL MEDICAL MONITOR Please read this manual carefully before operating your set and retain it for future reference. 27HQ710S www.lg.com Copyright 2022 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    CONTENTS ON CLEANING ............3 LICENSE ..............4 OPEN SOURCE SOFTWARE NOTICE INFORMATION ..4 ASSEMBLY AND PREPARING ........5 USER SETTINGS ............15 TROUBLESHOOTING ..........29 PRODUCT SPECIFICATIONS ........31 EXTERNAL CONTROLLER SETUP ......... 38...

  • Page 3: On Cleaning

    Cleaning guidelines for displays must only be carried out by medical professionals (Doctors or Nurses), cleaners must not be handled by patients. • Firmware update should be performed through LG Electronics or its distributor. • If LG Electronics or its distributor instructs to update the firmware, update it immediately.

  • Page 4: License

    . trademarks or registered trademarks of HDMI Licensing LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of Administrator, Inc. performing such distribution (such as the cost of media, shipping, and handling) upon email request to ...

  • Page 5: Assembly And Preparing

    ASSEMBLY AND PREPARING Product Composition Please check whether all the components are included in the box before using the product. If there are any missing components, contact the retailer where you purchased the product. Note that the product and related components may look different from those shown here. Owner's Manual/Regulatory Manual/Cards Power Cord AC/DC Adaptor...
  • Page 6 • It is recommended to use the supplied components. • If you use generic cables not certified by LG, the screen may not display or there may be image noises. Drivers and Software Installation Priority • Only use components listed below that meet the listed standard. Unauthorized components may cause Recommended damage to and malfunction of the product.
  • Page 7 Product and LED Control buttons Front Bottom...
  • Page 8 LED Control button Functions • Selects the input mode. • Adjusts display mode for 2 or more screens. • Opens the [Hot key Settings] menu. • Adjusts the screen brightness. • Selects and confirms menus or options • Adjusts the screen contrast. •...
  • Page 9 Connectors Back...
  • Page 10 • Receives or transmits digital video signals. • Used for HW Calibrator (Optional Accessory) connection. • Connect peripheral device to the USB input port. • A keyboard, mouse, or USB storage device can be connected. • Receives or transmits digital video signals. •...
  • Page 11 • Connect an AC/DC adapter. • The output of the enclosed adaptor is 19 V. • The product is designed to be used with adaptors that have an output ranging between 19-24 V. Please use the adaptors of medical standards. Potential Equalization Conductor •...
  • Page 12 Installing the Monitor Once the back door is attached, assemble it using the screws. Cable connection and organize Before connecting the connectors, remove the back door as shown below. Lift the back door in the direction of the arrow below to remove it. The back door is held in place with a magnet.
  • Page 13 NOTE • A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents relating to the use of non-standard screws. To install the monitor to a wall, attach a wall mount plate (optional) to the back of the monitor.
  • Page 14 • Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel. • To prevent injury, this apparatus must be securely attached to the wall in accordance with the installation instructions.

  • Page 15: User Settings

    USER SETTINGS Activating the Quick Menu Press to activate the LED Control Button. When the LED Control button is activated, press to show the OSD Quick Menu. Among the LED Control Button, press to move to the left or right or to move to the bottom or top or to set options.
  • Page 16 [Quick Settings] Press to activate the LED Control Button. When the LED Control Button is activated, press and select [All Settings] to show the complete OSD Menu. Among the LED Control Button, press to move to the left or right or to move to the bottom or top to go to the [Quick Settings].
  • Page 17 [All Settings] > [Quick Explanation Settings] [User Preset] User Preset allows the user to save or load up to 10 picture quality settings for multiple connected devices in each preset. NOTE • You can use User Preset to import or save items in [Picture Adjust] and [Color Adjust] of the [Picture] menu. [User Name] Allows the user to change and register a user name (Preset 1 ~ Preset 3, User 1 ~ User 7) as the user wants.
  • Page 18 [Input] Press to activate the LED Control Button. When the LED Control Button is activated, press and select [All Settings] to show the complete OSD Menu. Among the LED Control Button, press to move to the left or right or to move to the bottom or top to go to the [Input].
  • Page 19 [All Settings] > [Input] Explanation [Aspect Ratio] Adjusts the aspect ratio of the screen. ([Full Wide], [Original], [Just Scan]) NOTE • The display may look the same for [Full Wide], [Original] and [Just Scan] options at the 3840 x 2160 resolution. [Screen Flip] Adjusts the screen image rotation.
  • Page 20 [Picture] Press to activate the LED Control Button. When the LED Control Button is activated, press and select [All Settings] to show the complete OSD Menu. Among the LED Control Button, press to move to the left or right or to move to the bottom or top to go to the [Picture].
  • Page 21 [Picture Mode] on HDR signal (HDMI Only) [All Settings] > [Picture] Explanation [Custom] Allows the user to adjust each element. [Picture Mode] [Vivid] Optimized the screen for HDR vivid colors. [Standard] Optimized the screen for HDR standard. NOTE • HDR content may not display correctly depending on Windows 10 OS settings, please check HDR On/Off settings in Windows. •...
  • Page 22 Explanation [All Settings] > [Picture] [Brightness] Adjusts screen brightness. [Picture Adjust] NOTE • Press the button to toggle between [Turn on 'Brightness Stabilization']/[Turn off 'Brightness Stabilization']. • When [Brightness Stabilization] is [On], the [Brightness] adjustment function is deactivated. • When [Brightness Stabilization] is [On], [SMART ENERGY SAVING] and [DFC] functions are deactivated. •...
  • Page 23 Explanation [All Settings] > [Picture] [Picture Adjust] [Local Dimming] Maximizes the contrast ratio by making the bright areas of the screen brighter and the dark areas of the screen darker. Turning this option off may increase energy consumption. NOTE • When [Brightness Stabilization] is [On], the [Local Dimming] adjustment function is deactivated.
  • Page 24 Explanation [All Settings] > [Picture] [Picture Adjust] [DFC] [On] Automatically adjusts brightness depending on the screen. [Off] Deactivates the [DFC] function. [Response Time] Sets a response time for displayed pictures based on the movement of the picture on the screen. In a normal environment, it is recommended that you set [Fast].
  • Page 25 Explanation [All Settings] > [Picture] [Color Adjust] [Gamma] Set your own gamma value. ([Gamma 1.8], [Gamma 2.0], [Gamma 2.2], [Gamma 2.4], [Gamma 2.6], [DICOM Gamma Curve]) Higher gamma settings mean a darker image is displayed or vice versa. [Color Temp] Set your own color temperature.
  • Page 26 [General] Press to activate the LED Control Button. When the LED Control Button is activated, press and select [All Settings] to show the complete OSD Menu. Among the LED Control Button, press to move to the left or right or to move to the bottom or top to go to the [General].
  • Page 27 [All Settings] > [General] Explanation [User Preset] User Preset allows the user to save or load up to 10 picture quality settings for multiple connected devices in each preset. NOTE • You can use User Preset to import or save items in [Picture Adjust] and [Color Adjust] of the [Picture] menu. [User Name] Allows the user to change and register a user name (Preset 1 ~ Preset 3, User 1 ~ User 7) as the user wants.
  • Page 28 [All Settings] > [General] Explanation [RS-232C] [RS-232C] and the [HW Calibration] cannot be used at the same time. [RS-232C] The [RS-232C] function will be operated or turned off. [Set ID] Adjusts [Set ID]. (The scope of adjustment: 1-10) [Input Compatibility Version] Please set the [Input Compatibility Version] to match the version of the connected external device.

  • Page 29: Troubleshooting

    TROUBLESHOOTING Nothing is displayed on the screen. Problem Action Is the monitor's power cord plugged in? • Check if the power cord is correctly plugged into the power outlet. Is the power indicator on? • Check the power cable connection and turn on the power switch. Is the power indicator displaying as green? •...
  • Page 30 The screen is unstable and shakes. / There are shadowy traces left on the screen. Problem Action Did you select the appropriate resolution? • If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended resolution. The display color is abnormal.

  • Page 31: Product Specifications

    PRODUCT SPECIFICATIONS Specifications are subject to change without notice. The symbol ~ means alternating current, and the symbol means direct current. LCD Screen Type TFT (Thin Film Transistor) LCD (Liquid Crystal Display) Screen Pixel Pitch 0.1554 mm x 0.1554 mm Resolution Max Resolution SDI/DVI-D: 1920 x 1080 @ 60 Hz...
  • Page 32 Environmental Conditions Operating Conditions Temperature 0 °C to 40 °C (32 °F to 104 °F) Humidity 0 % to 80 % Pressure 700 hPa to 1060 hPa Storage / Transport Conditions Temperature -20 °C to 60 °C (-4 °F to 140 °F) Humidity 0 % to 85 % Pressure...
  • Page 33 IP45...
  • Page 34 Support Mode (Preset Mode - PC) DisplayPort Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Polarity (H/V) Remarks 640 x 480 31.469 59.94 800 x 600 37.879 60.317 1024 x 768 48.363 1152 x 864 54.347 60.05 1280 x 720 45.00 60.00 1280 x 1024 63.981...
  • Page 35 HDMI Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Polarity (H/V) Remarks 640 x 480 31.469 59.94 800 x 600 37.879 60.317 1024 x 768 48.363 1152 x 864 54.347 60.05 1280 x 720 45.00 60.00 1280 x 1024 63.981 60.02 1600 x 900 60.00 60.00...
  • Page 36 Support Mode (Video) Vertical dimensions Vertical Frequency (Hz) DVI-D HDMI 1.4 HDMI 2.0 DisplayPort 480i 59.94/60 480p 59.94/60 576p 576i 720p 59.94/60 720p 1080i 59.94/60 1080p 59.94/60 1080i 1080p 1080p 23.97/24 1080p 29.97/30 2160p 23.98/24 2160p 2160p 29.97/30 2160p 2160p 59.94/60...
  • Page 37 Power indicator Mode LED Color On Mode Green NOTE • Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per second, like a fluorescent lamp. The number of times the screen is refreshed per second is called vertical frequency, or refresh rate, and is represented by Hz.

  • Page 38: External Controller Setup

    EXTERNAL CONTROLLER SETUP Set ID Function This function allows you to assign a unique ID to the monitor to control it remotely from your PC. The actual product may differ from the picture shown. Please refer to the "Transmission/Reception Protocol". Connect the RS-232C (serial connector) of the PC to the RS-232C IN connector at the back of the monitor.
  • Page 39 Command Reference List Data Command Command1 Command2 (Hexadecimal) 17. [DFC] 00 ~ 01 Data Command Command1 Command2 18. [Response Time] 00 ~ 03 (Hexadecimal) 19. [Black Stabilizer] 00 ~ 64 01. Power 00 ~ 01 20. [Uniformity] 00 ~ 01 02.
  • Page 40 Transmission/Reception Protocol Error Acknowledgment (Command2)( )(Set ID)( )(NG)(Data)(x) Transmission When the set receives an abnormal piece of Data for an unsupported function or there is a communication error, (Command1)(Command2)( )(Set ID)( )(Data)(Cr) it returns ACK in the format above. (Command 1): j, k, m, x, t, f, d Data 00: Illegal code (Command 2): This command is used to control the monitor.
  • Page 41 01. Power (Command: k a) [Input List] (Sub) (Command: x c) ʢ Controls the On/Off of the power supply to the monitor. ʢ Controls the input mode of the Sub. Transmission (k)(a)( )(Set ID)( )(Data)(Cr) Transmission (x)(c)( )(Set ID)( )(Data)(Cr) Data Data 00: Power Off...

  • Page 42: Aspect Ratio] (Main) X F 00

    04. [Aspect Ratio] (Main) (Command: x f) [Aspect Ratio] (Sub 3) (Command: x i) ʢ Adjusts the Aspect Ratio of the Main. ʢ Adjusts the Aspect Ratio of the Sub 3. Transmission (x)(f)( )(Set ID)( )(Data)(Cr) Transmission (x)(i)( )(Set ID)( )(Data)(Cr) Data Data 00: [Full Wide]...

  • Page 43: Main/Sub Screen Change]

    05. [PBP / PIP] (Command: k n) 08. [Picture Mode] (Command: d x) ʢ Controls the PBP / PIP mode. ʢ Controls the Picture Mode. Transmission (k)(n)( )(Set ID)( )(Data)(Cr) Transmission (d)(x)( )(Set ID)( )(Data)(Cr) Data Data 00: Off 01: 2PBP 00: [Custom] 01: [Vivid] 09: 3PBP...

  • Page 44: Brightness Stabilization]

    11. [Sharpness] (Command: k k) 14. [SUPER RESOLUTION+] (Command: m c) ʢ Adjusts the sharpness of the screen. ʢ Controls the SUPER RESOLUTION+ function. Transmission (k)(k)( )(Set ID)( )(Data)(Cr) Transmission (m)(c)( )(Set ID)( )(Data)(Cr) Data Data Min: 00 - Max: 64 00: [High] 01: [Middle] 02: [Low]...
  • Page 45 17. [DFC] (Command: m f) 20. [Uniformity] (Command: m i) ʢ Controls the DFC function. ʢ Controls the Uniformity function. Transmission (m)(f)( )(Set ID)( )(Data)(Cr) Transmission (m)(i)( )(Set ID)( )(Data)(Cr) Data Data 00: [On] 01: [Off] 00: [On] 01: [Off] Ack (f)( )(Set ID)( )(OK/NG)(Data)(x) Ack (i)( )(Set ID)( )(OK/NG)(Data)(x) 18.

  • Page 46: Smart Energy Saving]

    23. [Red] (Command: j w) 26. [Language] (Command: f i) ʢ Adjusts the red. ʢ Adjusts the language of the Menu screen. Transmission (j)(w)( )(Set ID)( )(Data)(Cr) Transmission (f)(i)( )(Set ID)( )(Data)(Cr) Data 00 - 10: English - Korean (17 languages) Min: 00 - Max: 64 Ack (i)( )(Set ID)( )(OK/NG)(Data)(x) Ack (w)( )(Set ID)( )(OK/NG)(Data)(x)

  • Page 47: Dvi Power Supply] M M 00

    29. [DVI Power Supply] (Command: m m) 31. [OSD Lock] (Command: k m) ʢ Controls the DVI Power Supply function. ʢ Controls the OSD Lock function. Transmission (m)(m)( )(Set ID)( )(Data)(Cr) Transmission (k)(m)( )(Set ID)( )(Data)(Cr) Data Data 00: [On] 01: [Off] 00: [Off] 01: [On]...

  • Page 48: Screen Flip] (Main) T H 00

    33. [Screen Flip] (Main) (Command: t h) 34. [Failover Input Switch] (Command: k z) ʢ Adjusts the screen image rotation of Main screen. ʢ Controls the Failover Input Switch function. Transmission (t)(h)( )(Set ID)( )(Data)(Cr) Transmission (k)(z)( )(Set ID)( )(Data)(Cr) Data Data 00: [Off]...
  • Page 49 Trade Name The model and serial number of the product are located on the back and on one side of the product. Responsible Party LG Electronics USA, Inc. Record them below in case you ever need service. Address 111 Sylvan Avenue, North Building, Englewood...

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