Troubleshooting - Philips ADD5910M User Manual

6. Trouble shooting
Problem
The display panel does
not light up.
The appliance does not
dispense hot water.
Button/display panel
does not respond.
Leakage of the water tank
The appliance does not
dispense ambient water.
Unstable water �ow.
Slow water �ow.
Water shortage indicator
lights up.
Odd taste of the water.
Possible causes
The appliance is in sleep mode.
The appliance is not connected
to power.
The appliance is not connected
to power.
The water in the water tank is
below the minimal water level.
The dispense button is locked.
The appliance is not connected
to power.
The appliance is in sleep mode.
There is condensed water on the
display after dispensing hot water.
The water tank is not sitting well
on the base.
The sealing valve at the bottom
of the tank is faulty.
The appliance is not connected
to power.
The water in the water tank is
below the minimal water level.
The water pump is damaged.
Limescale builds up in the heating
element.
Limescale builds up in the heating
element.
There is air in the water pump.
The water in the water tank is
below the minimal water level.
The appliance is not cleaned
thoroughly after descaling.
The �ltered water is not used for
a long time.
The �lter has reached the end
of life.
Touch the safety lock button to
wake up the appliance.
Plug in the power plug. If it does
not work, please contact
consumer care.
Plug in the power plug.
Fill the water tank up to the maximal
water level.
Press the safety lock button to unlock.
Plug in the power plug.
Touch safety lock button to wake up
the appliance.
Wipe the panel with a dry cloth. If it does
not work, please contact consumer care.
Lift up the water tank and re�t it into the
appliance. Ensure it is �rmly inserted.
Please contact consumer care.
Plug in the power plug.
Fill the water tank up to the maximal
water level.
Please contact consumer care.
Follow the descaling instruction
in chapter 5 to descale.
Follow the descaling instruction in
chapter 5 to descale.
Fill the water tank up to the maximal
water level.
Fill the water tank up to the maximal
water level.
Follow step 6-9 in chapter 5 descale
instruction to clean the appliance.
Discard the remaining water in the water
tank and re�ll with fresh tap water.
Please replace with a new �lter
cartridge.
09
Solutions