Troubleshooting - Philips ADD5980M User Manual

6. Trouble shooting
Problem
The display panel does
not light up
The appliance does not
dispense hot water.
Leakage of the water tank.
Water drips from the outlet.
The appliance does not
dispense cold water.
Unstable water ow.
Slow water ow.
Water shortage indicator
ashes.
Possible causes
The appliance is in sleep mode.
The appliance is not connected
with power.
The appliance is not connected
with power.
There is no water in the water tank.
The dispense button is locked.
The appliance requires descaling.
The water tank is lled beyond the
maximum water level.
The water tank is lled beyond the
maximum water level.
There is condensed water on the
display after dispensing hot water.
The appliance is not connected
with power.
There is no water in the water tank.
During the rst use, the cold water
tank is not lled yet.
The cooling system is turned o .
Limescale builds up in the heating
element.
Limescale builds up in the heating
element.
There is air in the water pump.
There is no water in the water tank.
The lter is blocked.
EN 32
Solutions
Touch any button to wake up the
appliance.
Plug in the power plug, and press
the power button to turn it on. If it
does not work, please contact
consumer care.
Plug in the power plug, and press
the power button to turn it on.
Fill up the water tank.
Press the safety lock button to
unlock.
Descale according to the
instruction in chapter 5.
Fill the water tank up to the
maximum water level. If leakage
continues, please contact consumer
care.
Fill the water tank up to the
maximum water level.
Wipe the panel with a dry cloth.
Plug in the power plug, and press
the power button to turn it on.
Fill up the water tank.
Follow the rst time cleaning
instruction in chapter 5.
Long press and
to turn on the cooling system.
After the cooling system is turned
on, you will hear the cooling sound,
and the Cooling Indicator will light
up. If it does not work, please contact
consumer care.
Follow the descaling instruction
to descale.
Follow the descaling instruction
to descale.
Fill up the water tank.
Fill up the water tank.
Replace with a new lter cartridge.
for 3 seconds