Where To Get Help - Epson P-4000 User Manual

Where to Get Help

Epson provides technical assistance 24 hours a day through
the electronic support services and automated telephone
services listed below.
Service Access
World Wide Web From the Internet, you can reach Epson
Support at http://support.epson.com.
At this site, you can download drivers
and other files, look at product
documentation, access troubleshooting
information, and receive technical advice
through e-mail.
Automated A variety of automated help services are
Telephone available 24 hours a day, seven days a
Services week. To use these services, you must
have a touch tone telephone and call
(800) 922-8911.
To speak to a technical support representative, dial:
❍
U.S.: (562) 276-4303, 6
Monday through Friday.
❍
Canada: (905) 709-3839, 6
Monday through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
❍
Product name (Epson P-4000)
❍
Product serial number (located on the bottom edge of
the P-4000)
❍
Proof of purchase (such as a store receipt) and date of
purchase
❍
Description of the problem
You can purchase a replacement Lithium-ion battery
(B32B818262) from an Epson authorized reseller. To find
the nearest authorized reseller, please call 800-GO-EPSON
(800-463-7766). To purchase online, please visit
www.epsonstore.com (U.S. sales only). In Canada, please
call (800) 463-7766 for a reseller referral.
to 6 , Pacific Time,
AM PM
to 6 , Pacific Time,
AM PM
Maintenance and Troubleshooting 58