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Model shown is KX-TG2711.
Before initial use, see "Getting Started"
on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG2711_21BX_UE(en)_0906_ver001.p1
Operating Instructions
Digital Cordless Phone
Model No.
Digital Cordless Answering System
Model No.
1
KX-TG2711BX
KX-TG2712BX
KX-TG2711UE
KX-TG2712UE
KX-TG2721BX
KX-TG2722BX
KX-TG2721UE
2012/09/06
18:55:16
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Table of Contents
Related Manuals for Panasonic KX-TG2711BX
Summary of Contents for Panasonic KX-TG2711BX
- Page 1 Model shown is KX-TG2711. Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q...
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Page 2: Table Of Contents
Table of Contents Introduction Voice Mail Service Model composition ........3 Voice mail service ........28 Accessory information ........4 Intercom/Locator Important Information Intercom .............29 For your safety ..........5 Handset locator ..........29 Important safety instructions ......6 Transferring calls, conference calls ....29 For best performance ........6 Useful Information Other information .........7 Character entry ..........30... -
Page 3: Introduction
Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TG2711 KX-TG2711BX KX-TG2711BX KX-TGA277BX series KX-TG2712BX KX-TG2711BX KX-TGA277BX KX-TG2711UE KX-TG2711UE KX-TGA277BX KX-TG2712UE KX-TG2711UE KX-TGA277BX KX-TG2721 KX-TG2721BX KX-TG2721BX KX-TGA277BX series KX-TG2722BX KX-TG2721BX KX-TGA277BX KX-TG2721UE KX-TG2721UE KX-TGA277BX R The suffix (BX/UE) in the following model numbers will be omitted in these instructions:... -
Page 4: Accessory Information
– PNLV226BX: KX-TG2711BX/KX-TG2712BX/KX-TG2721BX/KX-TG2722BX PNLV226E: KX-TG2711UE/KX-TG2712UE/KX-TG2721UE See page 4 for replacement battery information. The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4MVT or HHR-4MRT batteries Battery type: –... -
Page 5: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 6: Important Safety Instructions
R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other. -
Page 7: Other Information
R Operating conditions: Notice for product disposal, transfer, 0 °C – 40 °C, 20 % – 80 % relative air or return humidity (dry) KX-TG2711BX/KX-TG2712BX/ R This product can store your private/ KX-TG2721BX/KX-TG2722BX confidential information. To protect your KX-TG2711UE/KX-TG2712UE/ privacy/confidentiality, we recommend that... -
Page 8: Getting Started
Getting Started n Charger Setting up Connections R Use only the supplied Panasonic AC Hooks adaptor. To power outlet R When mounting the unit on a wall, see page 37. PNLV226BX: KX-TG2711BX/ KX-TG2712BX/KX-TG2721BX/ KX-TG2722BX PNLV226E: KX-TG2711UE/ Battery installation KX-TG2712UE/KX-TG2721UE R USE ONLY Ni-MH batteries AAA (R03) n Base unit size. -
Page 9: Note When Setting Up
In For replacement, we recommend using the this case, place the handset on the base Panasonic rechargeable batteries noted on unit or charger and let it charge for at least page 4, 6. 7 hours. -
Page 10: Controls
Getting Started MR/ECON Controls R: Recall/Flash ECO: Eco mode shortcut key Handset N (Off/Power) Microphone Charge contacts Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. –... -
Page 11: Display
Getting Started n KX-TG2721 series: page 3 Item Meaning C D E Handset is on an outside call. R When flashing slowly: The call is put on hold. R When flashing rapidly: An incoming call is now being received. The base unit transmission power is set to “Low”. -
Page 12: Initial Settings
Getting Started Dialling mode Initial settings If you cannot make calls, change this setting according to your telephone line service. The Symbol meaning: default setting is “Tone”. Example: MbN: “Off” “Tone”: For tone dial service. Press MCN or MDN to select the words in “Pulse”: For rotary/pulse dial service. -
Page 13: Making/Answering Calls
Making/Answering Calls When storing a calling card access number and/or PIN in the phonebook, a pause is also Making calls needed (page 15). Example: If you need to dial the line access Lift the handset and dial the phone number “0” when making outside calls with a number. -
Page 14: Useful Features During A Call
Making/Answering Calls Note: Temporary handset ringer off R To change the recall/flash time, see While the handset is ringing for a call, you can page 18. turn the ringer off temporarily by pressing For call waiting or Call Waiting Caller ID service users Useful features during a To use call waiting or Call Waiting Caller ID, you must first subscribe with your service... -
Page 15: Phonebook
Phonebook R If there is no entry corresponding to Handset phonebook the character you selected, the next entry is displayed. The phonebook allows you to make calls MbN: Scroll through the phonebook if without having to dial manually. You can add necessary. - Page 16 Phonebook Enter the handset number you wish to send the phonebook entry to. R When an entry has been copied, “Completed” is displayed. R To continue copying another entry: MbN: “Yes” a M N a MbN: Select the desired entry. a M Copying all entries N a M MbN: “Copy All”...
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Page 17: Programming
Programming Programmable settings You can customise the unit by programming the following features using the handset. Scrolling through the display menus Press MCN or MDN to select the desired main menu. a M Press MCN or MDN to select the desired item in sub-menu 1. a M R In some cases, you may need to select from sub-menu 2. - Page 18 Programming Main menu Sub-menu 1 Sub-menu 2 Ph.Book Setup New Entry – – Copy All Handset Setup – Set Date & Time – Alarm <Off> Ringer Setup Ringer Volume <Level 6> *4, *5 – Ringtone <Ringtone 1> Display Setup Select Language <English>...
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Page 19: Special Programming
Programming Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones. If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. - Page 20 Connect the AC adaptor, then wait until You can increase the signal range of the base indicator and indicator light unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on green. page 4. Contact your Panasonic dealer for Base unit: details.
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Page 21: Caller Id Service
Caller ID Service Phonebook name display Using Caller ID service When caller information is received and it matches a phone number stored in the Important: phonebook, the stored name in the R This unit is Caller ID compatible. To use phonebook is displayed and logged in the Caller ID features, you must subscribe to a caller list. - Page 22 Caller ID Service Erasing caller information MFN ( ) MbN: Select the desired entry. a MbN: “Erase” or “Erase All” a MbN: “Yes” a M N a M Storing caller information to the phonebook MFN ( ) MbN: Select the desired entry. a MbN: “Add Phonebook”...
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Page 23: Answering System
Answering System announced to callers even though their messages are not recorded. Answering system Available for: KX-TG2721 series (page 3) Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on. -
Page 24: Listening To Messages Using The Base Unit
Answering System You can use either: Playing back the greeting – your own greeting message message – a pre-recorded greeting message Recording your greeting message MbN: “Answer System” a M MbN: “Greeting” a M MbN: “Answer System” a M MbN: “Play Greeting” a M MbN: “Greeting”... -
Page 25: Listening To Messages Using The Handset
Answering System Operation Listening to messages Erase all messages using the handset Reset to a pre-recorded greeting message When new messages have been recorded, “Messages” is displayed on the handset with If pressed within the first 5 seconds of a the total number of new messages. - Page 26 Answering System Note: Remote access code R If you do not press any dial keys within 10 A 3-digit remote access code must be entered seconds after a voice guidance prompt, the when operating the answering system unit disconnects your call. remotely.
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Page 27: Answering System Settings
Answering System telephone company to deactivate your Enter your remote access code within 10 voice mail service. seconds after the long beep. If your service provider/telephone company R The greeting message is played back. cannot do this: R You can either hang up, or enter your –... -
Page 28: Voice Mail Service
Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 29: Intercom/Locator
Intercom/Locator Intercom Transferring calls, conference calls Available for: KX-TG2712/KX-TG2722 Available for: KX-TG2712/KX-TG2722 Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can be made between 2 handsets. R When paging the handset, the paged handset beeps for 1 minute. -
Page 30: Useful Information
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 30). – Press MFN or MEN to move the cursor left or right. –... - Page 31 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( TG2711_21BX_UE(en)_0906_ver001.p31 2012/09/06 18:55:18...
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Page 32: Error Messages
Useful Information Error messages Display message Cause/solution Error R Recording was too short. Try again. Failed R Phonebook copy failed (page 15). Confirm the other handset (the receiver) is in standby mode and try again. Incomplete R The receiver’s phonebook memory is full. Erase the unwanted phonebook entries from the other handset (the receiver) and try again. - Page 33 Useful Information Problem Cause/solution I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. R The base unit’s AC adaptor or telephone line cord is not connected.
- Page 34 Useful Information Problem Cause/solution Noise is heard, sound cuts R You are using the handset or base unit in an area with high in and out. electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit.
- Page 35 Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 23). new messages. R The message memory is full. Erase unwanted messages (page 24). R The recording time is set to “Greeting Only”. Change the setting (page 27).
- Page 36 Useful Information R The next step must be completed within 90 seconds. Handset: Wait until “Enter Base PIN” is displayed. a Enter the base unit PIN (default: “0000”). R If you forget your PIN, contact an authorised service centre. R When the handset has been registered successfully, stops flashing.
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Page 37: Wall Mounting
Useful Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. R Drive the screws (not supplied) into the wall. n Base unit n Charger 50 mm 25 mm Screws Screws... -
Page 38: Index
Index Privacy mode: 18 Recall/flash: 14 Index Redialling: 13 Repeater: 20 Alarm: 19 Ringer tone: 18 Answering calls: 13 Speakerphone: 13 Answering system: 23 Call screening: 23 Temporary tone dialling: 14 Erasing messages: 24, 25, 26 Transferring calls: 29 Greeting message: 23 Troubleshooting: 32 Greeting only: 27 Voice mail: 28... - Page 39 Notes TG2711_21BX_UE(en)_0906_ver001.p39 2012/09/06 18:55:19...
- Page 40 (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Web Site: http://www.panasonic.net/ © Panasonic System Networks Co., Ltd. 2012 *PNQX5412ZA* *PNQX5412ZA* PNQX5412ZA TT1012MU0 (A) TG2711_21BX_UE(en)_0906_ver001.p40...