Motorola Moto G Play User Manual
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Motorola Moto G Play User Manual

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  • Page 1 User Guide...
  • Page 2 Your phone is designed to make it easy for you to access a wide variety of content. For your protection, we want you to be aware that some applications that you enable may involve the location of your phone being shared. For applications available through Cricket, we offer privacy controls that let you decide how an application may use the location of your phone and other phones on your account.

  • Page 3: Table Of Contents

    Contents Connect with Bluetooth wireless Connect to your car Get Started Share files with your computer First look Share your data connection Insert the SIM and microSD cards Share files with Nearby Share Power on Print Sign in Sync to the cloud Connect to Wi-Fi Cast to a TV Check your battery charge level...
  • Page 4 Settings > Help. For FAQs and other phone support, visit www.motorola.com/support. To view the SAR and/or PD values for your phone, visit www.motorola.com/sar. This product meets the applicable national or international RF exposure guidance (SAR guideline) when used normally against your head or, when worn or carried, at a distance of 5 mm from the body.

  • Page 5: Get Started First Look

    Get Started First look Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s features. Front Camera Headset Proximity Jack Sensor SIM & microSD Volume Card Tray Buttons Power Button Microphone Depth Camera Flash Main Camera Macro...
  • Page 6 » Sleep/Wake up: To conserve battery power and prevent accidental touches, put the touchscreen to sleep by pressing the Power button. Press it again to wake it up. » Restart: To restart your phone, press and hold the Power button, then tap Restart. Note: To add security to your phone, see Protect your phone.

  • Page 7: Insert The Sim And Microsd Cards

    Insert the SIM and microSD cards To activate phone service, you might need to insert a SIM card, or this may have been done for you. You can also add a microSD card, which is optional and sold separately. Note: Make sure you use the correct size SIM card and don’t cut the SIM card. To avoid damage to the phone, only use the SIM included in the box or provided to you by Cricket.

  • Page 8: Power On

    Power on Press and hold the Power button, then follow the prompts to get started. Power on graphic. Press and hold the Power button until the screen lights up. Sign in If you use Gmail™, you already have a Google™ account—if not, you can create an account during setup.

  • Page 9: Check Your Battery Charge Level

    USB-C Charge phone graphic. Plug in a charger to charge your phone fully. Charge your phone using a compatible Motorola charger (may be sold separately). Use of other First look chargers is not recommended. Insert the charging cable into the charging port (see port location).

  • Page 10: Navigate Your Phone

    Navigate your phone Explore by touch Use your fingers to find your way around: » Tap: Choose an icon or option. » Touch and hold: See more options. » Drag: Move items on the home screen. » Swipe: Scroll through lists or between screens. »...

  • Page 11: Improve Battery Life

    Navigation bar Find it: Swipe up from the home screen and tap  Settings > System > Gestures > System navigation > Gesture navigation » Go to the home screen: Swipe up from the bottom of the screen. » See recent apps: Swipe up from the bottom of the screen and hold. Tap an app to reopen it. Tap the app icon to see app info or split the screen.

  • Page 12: Care For Your Phone

    Care for your phone Tips » Restart your phone each morning to keep it running optimally. » When you’re near water, consider using a Bluetooth speaker to listen to music from your phone while keeping it safe. For more, see Connect with Bluetooth wireless.
  • Page 13 Clean your phone To disinfect your phone: » Use wipes or cloths moistened with isopropyl alcohol with a concentration of 70% (specific for electro-electronic products). » It is recommended that you turn your phone off to clean it. » Avoid moisture in the phone’s openings, including the charging port, headset jack, microphones, and speakers.

  • Page 14: Learn The Basics

    Learn the basics Home screen The home screen is what you see when you turn on your phone. From here you can explore apps and more. Note: Software updates may change the look of your home screen. Swipe down to see notifications and settings.

  • Page 15: Help & More

    » Pages: To add a page, drag an app to the right side of the screen until you see a new page. You can add multiple pages. To see other pages of shortcuts and widgets (if available), swipe the home screen left.

  • Page 16: Notifications

    Notifications At the top of the screen, icons on the left notify you about new messages or events. If you don’t know what an icon means, swipe the status bar down for details. Tip: Getting too many notifications? Swipe up from the home screen and tap  Settings >...
  • Page 17 Smart reply See suggestions based on notification content. For example, a text with an address may show Google Maps as an option. To turn off Smart reply, from the home screen and tap  Messages. Tap your profile picture, then tap Messages Settings >...
  • Page 18 Status icons Icons at the top right of the screen tell you about phone status: Status Icons Network strength Alarm set Data Saver on Wi-Fi in range/connected Airplane mode Battery Saver on Do not disturb Wi-Fi hotspot on Battery fully charged Battery charging Volume Press the side volume buttons up or down to select a ringer volume and see other controls.

  • Page 19: Do Not Disturb

    Do not disturb Do Not Disturb. To change Do To turn off some or all sounds, swipe the status bar down, and tap Not Disturb settings, touch and hold Do Not Disturb, then select an option: » People: Allow some people to interrupt when they call, send a message, or start a conversation. Tip: Create an exception for repeat callers that allows a call to sound from the same person within a 15 minute period, tap People >...

  • Page 20: Lock Screen

    Lock screen Your touchscreen is on when you need it and off when you don’t. Cricket Tue, Apr 3 73° Swipe up to unlock your screen. Add a lock screen message for anyone who finds your phone. Lock screen showing access to voice control on the bottom left and camera on the bottom right. Swipe this screen up to unlock it. Learn the basics...

  • Page 21: Quick Settings

    » Screen off and on: Press the Power button to turn the screen off and on. » Screen lock: To unlock the main lock screen, swipe up from the bottom of the screen. To apply security to the lock screen (recommended), see Screen lock.

  • Page 22: Speak

    Speak Google Voice™ Use Google voice commands to tell your phone what you want. » Use voice to make a call: Tap on the home screen. Then say “Call” and then a contact name or number. Or, say “Send text.” Tip: If a contact has more than one number, you can say which number to call (for example, “Call Joe Black Mobile”).

  • Page 23: Gestures

    Gestures Explore special gestures designed to save you time and make your day easier. Find it: Swipe up from the home screen and tap  Settings > System > Gestures Note: Your phone may not have all features. » Swipe fingerprint for notifications: Swipe down on the fingerprint sensor to check your notifications.

  • Page 24: Picture-In-Picture

    Picture-in-Picture If you’re watching a video, on a video call, or using navigation, and you change screens, your video continues to play in a small window on your screen. » Tap , to put the video in a small window. »...

  • Page 25: Personalize Your Phone

    Personalize your phone Redecorate your home screen Customize your home screen the way you want. Touch and hold an empty spot to change wallpaper. Drag shortcuts on top of each other to make a folder. Tap a shortcut to open. Touch and hold to move or delete.
  • Page 26 » Change your style: Change your font and icon style. Touch and hold an empty spot and tap Personalize. » Rotate: In many apps, the touchscreen switches from portrait to landscape when you rotate your phone. To turn this on or off, swipe up from the home screen and tap  Settings >...

  • Page 27: Add Another User

    » Night Light: Set your screen to turn slightly amber colored at night. Swipe up from the home screen and tap  Settings > Display > Night Light. » Add vibrate for calls: To make your phone vibrate, swipe up from the home screen and tap  Settings >...

  • Page 28: Digital Wellbeing & Parental Controls

    Digital wellbeing & parental controls Set limits on how much time you spend on your phone, get a bedtime reminder, and manage notifications. Find it: Swipe up from the home screen and tap Settings > Digital Wellbeing & parental controls Digital Wellbeing &...

  • Page 29: Apps

    Apps Add and update apps Play Store. To Your phone comes ready with some great apps. To find and add more apps, tap safety. learn more, see To check that you have the latest version of your apps, swipe up from the home screen and tap  Play Store.
  • Page 30 Tap a favorite to call it. Dial a number. See all your contacts. See recent calls. Calls screen and options that show during a call. To find and call a contact, enter a name in the Search field, tap the Contacts tab at the top right, or tap a contact’s image in the middle of the screen. Tap the dialpad at the middle bottom of the screen to enter a number.
  • Page 31 Note: When you hold your phone to your ear, the touchscreen goes dark to avoid accidental touches. When you move the phone away from your ear, the screen lights up again. Don’t use covers or screen protectors (even clear ones) that cover the proximity sensor above the touchscreen. During a call »...

  • Page 32: Messages

    Your phone number Find it: Swipe up from the home screen and tap Settings > About phone > Phone number Emergency calls Your service provider programs one or more emergency phone numbers you can call under any circumstances, even when your phone is locked. Emergency numbers vary by country. Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
  • Page 33 Change settings. Search conversations Gracie Jo Just now You: Do we need more treats? Swipe left or right to archive a message. Apr 3 Write a new message. Sta chat Message screen showing change and search options in the upper right, a list of previous messages with contacts, and the new message icon in the lower right corner. Tips »...
  • Page 34 » Turn off notifications: Stuck in a busy conversation? You can turn off notifications. Tap the thread, then tap Menu > Details or Group Details > Notifications > Silent. » Block a sender: To block a sender from sending additional messages, touch and hold the thread, then tap »...

  • Page 35: Chrome

    symbols, tap » Capital letters: Tap for one capital letter. For all capital letters, tap twice quickly. » Keyboard options: To customize your keyboard, tap . For more settings, tap » Cut, copy, select all and paste: Touch and hold a word to highlight it, tap Cut, Copy, or Select all. Touch and hold the location you want to paste the text, and tap Paste.
  • Page 36 download data. See options. Enter text or tap Search or type web address the microphone to search. Tap the camera to search Facebook YouTube Amazon.co... Wikipedia with an image. ESPN.com Yahoo eBay Instagram Discover Google Chrome browser showing the options menu in the upper right corner. »...
  • Page 37 https://support.google.com/chrome. Downloads Warning: Apps downloaded from the web can be from unknown sources. To protect your phone and personal data from theft, download apps only on Google Play™ Store. » Files: Tap the download link. To see the file, tap Menu > Downloads. »...

  • Page 38: Camera

    Camera Take crisp, clear photos. Find it: Camera Camera on. Adjust settings. See more options. Tap anywhere to change the focus (rear camera only) or exposure. Touch and hold to lock the focus in an area. Use Google Lens. Slide to choose photo, video, or select a mode.
  • Page 39 Camera options Point, tap, and you’re done, or play with these camera options. Tap to see some of these options: Viewfinder options for rear and front cameras Find out more about the things you see in the viewfinder. See Google Lens Identify &...
  • Page 40 Additional viewfinder options for video camera Turn on a flashlight when taking a video. Set to On or Off (back Torch camera) or Auto/On/Off (front camera). Turn on/off the microphone. Switch to an external microphone device, if connected. Aspect ratio Choose the width/height screen ratio as 9:16 or Full Photo and video modes Photo and video modes are shown below the viewfinder, slide left or right to change mode:...
  • Page 41 Camera settings To find these options, tap at the top of the viewfinder: Camera settings AI SETTINGS Google Lens Turn on to see Google Lens on the main camera display. PHOTOS Selfie photo mirror Turn on to take a mirrored selfie. Note that the viewfinder won’t show a mirrored selfie, but the photo will be mirrored after you take it.
  • Page 42 1 Line up your subjects. The closest subject is prioritized automatically. Tap the screen to change the focal point. 2 Tap , then slide the bar to increase or decrease the background blur. 3 Tap to take the photo. Tip: For best results, subjects should be two to six feet away. Identify &...

  • Page 43: Photos

    Photos View, edit, and share photos. Find it:  Photos » View, share, or delete: Tap a thumbnail to open it, then tap to share, to delete, or Menu for more options. Tip: To select multiple files, open a folder, touch and hold a photo, then tap others. Or group photos in an album and share the whole album.

  • Page 44: Gmail

    Gmail Send and receive email from all of your personal accounts (even if they’re not Gmail accounts). You can manage your accounts in Gmail and easily switch between them. Find it: Swipe up from the home screen and tap the Google folder >  Gmail Switch accounts.
  • Page 45 » Add Gmail accounts: The first time you turned on your phone, you probably set up or logged in to your Google account—that sets up the Gmail app for one account. To add more Google accounts, swipe up from the home screen and tap Settings >...

  • Page 46: Meet

    Meet Sign in with your Google account to make and receive video calls. Find it: Swipe up from the home screen and tap the Google folder >  Meet Change settings Search or enter code and invite friends. Gracie Jo 12:37 PM Video call 2 days ago Daniel Lester...

  • Page 47: Moto

    Tip: When on a video call, your phone will automatically switch from cellular network to Wi-Fi, if available. Moto Explore special features designed to save you time and make your day easier. Find it: Swipe up from the home screen and tap the Moto folder > Moto >...
  • Page 48 Personalize Make your phone unique with interactive wallpaper and custom themes or design your own. Find it: Moto > > Personalize » Themes: Choose custom themes to change the look of you device. » Wallpapers: Find unique wallpapers for the home screen and lock screen. »...
  • Page 49 Play Enjoy immersive and engaging entertainment. Find it: Moto > > Play » Gametime: Tap the switch to turn it on, then tap Gametime to customize your gaming options. When you open a compatible game, appears automatically. Moto Gametime is on »...

  • Page 50: Calendar

    Calendar See all your events, all in one place. Find it: Swipe up from the home screen and tap the Google folder >  Calendar October Go to today’s date. Nothing planned. Tap to create. Search for an Lunch Date appointment. 11:30 AM - 1:00 PM Indigenous Peoples’...

  • Page 51: More Apps

    calendars, to show or hide. You can use a computer to add or remove calendars on your Google account at www.google.com/calendar. Tip: Add a Calendar widget to your home screen. Touch and hold an empty spot on the home screen, tap Widgets, then touch and hold a calendar widget and drag it to your home screen.
  • Page 52 Sort contacts, change settings, accounts, and more. Tap to view contact information, call, send a text message, and more. Add a contact. Contacts screen that shows a list of contacts. Scroll bar on the far right to scroll through contacts. Tap the New Contact icon to add a contact. »...
  • Page 53 » Add your details: To store your user profile, tap > Settings > My info. Favorites Set your most-used contacts as favorites, so you can get to them faster. Contacts, select a contact and tap » To set a favorite, swipe up from the home screen and tap Phone >...
  • Page 54 Search by voice for Search here an address or location. Restaurants Coffee Hotels Bars See your saved places and Arlington Arlington Arlington Arlington Arlington Arlington Heights Heights Heights Heights Heights Heights places you have visited. Evanston Evanston Evanston Evanston Evanston Evanston Chicago Chicago...
  • Page 55 Drive Keep all your photos, videos, documents, and more safely in one place—private unless you choose to share. Available on Google Drive from all your devices. Find it: Swipe up from the home screen and tap the Google folder >  Drive »...
  • Page 56 Clock Find it: Swipe up from the home screen and tap Clock Options Alarm . Tap an alarm to edit it, or tap to add a new alarm. Tip: Pressing the volume button up or down sets the volume level for that alarm.

  • Page 57: Connect, Share & Sync

    Connect, share & sync Connect with Wi-Fi Turn on and connect to networks Find it: Swipe up from the home screen and tap Settings > Network & internet > Internet, then tap the switch to turn it on Tip: You can also turn Wi-Fi on and off in Quick settings.

  • Page 58: Connect With Bluetooth Wireless

    Connect with Bluetooth wireless Turn on and connect devices Find it: Swipe up from the home screen and tap Settings > Connected devices > Pair new device Bluetooth. Or, to quickly turn on or open Bluetooth settings, swipe the status bar down and tap Touch and hold it to open Bluetooth settings.

  • Page 59: Share Files With Your Computer

    » For Microsoft® Windows®: On your computer, choose Start > Windows Explorer. Your phone will appear as a connected drive where you can drag and drop files. For more instructions or driver files, visit www.motorola.com/support. » For Apple™ Macintosh™: Use Android File Transfer, available at www.android.com/filetransfer.

  • Page 60: Share Files With Nearby Share

    Note: If your computer is running something older than Microsoft Windows 7 or Apple Macintosh OSX, it might require special configuration. 2 On your phone, swipe up from the home screen and tap Settings, and make sure Wi-Fi is off. 3 In Settings, tap Network &...

  • Page 61: Sync To The Cloud

    You can also send your photos, docs, and more to any Android device in your cloud or to Google Drive. Just download the Cloud Print app from Play Store. Sync to the cloud One account with access to everything, everywhere—phone, tablet, computer. Sync your Google account When you log in to the same Google account, all devices can get to all the same apps, movies, books, and music from Google Play—plus you share the same Gmail, Google Calendar™, and Google Mobile™.

  • Page 62: Use A Memory Card

    Use a memory card You can move pictures, videos, audio, and other media files from internal phone storage to a microSD card (sold separately). Note: Your phone supports microSD cards up to 512GB. Use a Class 10 (or higher) microSD card for best results.

  • Page 63: Airplane Mode

    Airplane mode Use airplane mode to turn off all your wireless connections—useful when flying. Swipe the status bar Airplane mode. down and tap Note: When you select airplane mode, all wireless services are disabled. You can then turn Wi-Fi and/ or Bluetooth power back on, if permitted by your airline.

  • Page 64: Protect Your Phone

    Protect your phone Screen lock The easiest way to protect your phone is to lock your touchscreen when you are not using it. You can choose the best method for you to unlock your phone. Find it: Swipe up from the home screen and tap Settings >...
  • Page 65 » Password: Enter four to sixteen letters, digits, or symbols to unlock. 2 After setting the lock type, tap for screen lock settings. To change when your touchscreen goes to sleep, swipe up from the home screen and tap  Settings >...

  • Page 66: Your Privacy

    Choose which notifications show on Your privacy the lock screen. Motorola Privacy Keeping your information safe is important. Show clipboard access Show a message when apps access text, Find it: Swipe up from the home screen and tap  Settings > Privacy images, or other content you’ve copied...

  • Page 67: App Pinning

    Notifications Your phone shows notifications even when it’s locked.  Settings > Privacy > To choose which notifications show, swipe up from the home screen and tap Notifications on lock screen. Tap to show all notification content or Don’t show notifications at all. Location Location services, like GPS, Wi-Fi, mobile networks, and sensors help estimate your phone’s location.

  • Page 68: Backup & Restore

    Backup & restore Find it: Swipe up from the home screen and tap  Settings > System > Backup > Backup by Google One > Back up now Your Google account data is backed up online. If you reset or replace your phone, just log in to your Google account to restore the contacts, events, and other details you synced with the account.
  • Page 69 » Apps use up memory, data, battery, and processing power—some more than others. If you’re not happy with how much memory, data, battery or processing power an app is using, uninstall it. » Monitor children’s access to apps to help prevent exposure to inappropriate content, and set limits on phone use: swipe up from the home screen and tap  Settings >...

  • Page 70: Data Usage

    Roaming Connect to data services when roaming Data usage App data usage 112 MB used Feb 23 - Mar 22 You can track the amount of data your phone uploads and downloads. Set a warning and limit for how much data you Data warning &...

  • Page 71: Troubleshoot Your Phone

    If the mobile network updates are not available in your country, update using a computer. On your computer, go to www.motorola.com/update. Reset To reset your phone to factory settings and erase all the data on your phone, swipe up from the home screen and tap Settings >...

  • Page 72: Stolen Phone

    Stolen phone Your phone has Android Device Manager. You can remotely lock or reset your device to protect your device from thieves. For details, see www.google.com/android/devicemanager. Find the IMEI number You can find the IMEI number by typing *#06# on your phone’s dialpad. Or swipe up from the home Settings >...

  • Page 73: Accessibility

    Find it: Swipe up from the home screen and tap Settings > Accessibility Tip: For more information about your phone’s accessibility features, visit www.motorola.com/accessibility. Create a shortcut For some accessibility features, you can use a gesture to quickly activate accessibility features on your phone.

  • Page 74: Speak To Your Phone

    Braille Combine your Braille display with TalkBack for braille and speech feedback. 1 Download the BrailleBack™ app on Google Play (swipe up from the home screen and tap Play Store), and install it on your phone. 2 Swipe up from the home screen and tap Settings >...

  • Page 75: Change Your Phone's Sounds

    If your phone’s box has “Rated for Hearing Aids” printed on it, then please read the following guidance. Note: Ratings are not a guarantee of compatibility (visit www.motorola.com/hacphones). You may also want to consult your hearing health professional, who should be able to help you get the best results.
  • Page 76 » Call volume: During a call, press the side volume buttons to set a call volume that works for you. » Position: During a call, hold the phone to your ear as normal, and then rotate/move it to get the best position for speaking and listening.

  • Page 77: Get More Help

    All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of release. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

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