Troubleshooting - Bosch GXS18V-17N17 Operating/Safety Instructions Manual

2610051871.qxp_GAL18V-160C 4/27/20 11:08 AM Page 12
Problem
Red error indicator
light 5 is flashing.
Charging not
possible.
Green charging
indicator light 7 is not
lighting up.
Blue connection
status indicator light
4 is not lighting up.
No Bluetooth®
connection.
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Troubleshooting

Cause
The battery pack is not
inserted properly
Dirty or corroded battery
pack contacts
Battery fault
Charger fault
Charger is not plugged
into power outlet
Fuse or circuit breaker
tripped
Power cord damaged
Charger fault
GCY42 not installed or
not installed correctly
Mobile device is not
communicating
Out of range
Signal interference
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Corrective action
Properly insert battery pack into charger.
Clean battery contacts by inserting and
removing the battery pack from the charger
several times. Do not attempt to clean
contacts with tools. Have battery serviced by
an Authorized Bosch Service Center or Service
Station.
Replace battery pack.
Have charger checked by an Authorized Bosch
Service Center or Service Station.
Plug the charger to working power outlet.
Replace fuse or reset tripped circuit breaker.
Have power cord replaced by an Authorized
Bosch Service Center or Service Station.
Have charger checked by an Authorized Bosch
Service Center or Service Station.
Check whether the Bluetooth®
Communication Module is correctly fitted and
locked in place.
Switch Bluetooth® off and on again on your
mobile device.
Check the app on your mobile device.
Check whether Bluetooth® is activated on
your mobile device.
Check whether your mobile device has been
overloaded.
Reduce the distance between the charger and
your mobile device.
Where possible, ensure that there are no
obstructions (e.g. reinforced concrete, metal
doors) between the charger and your mobile
device. Keep the equipment away from any
sources of electromagnetic interference (e.g.
Wi-Fi transmitters).
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