2.2.2 Incoming Call Distribution Group Features
•
FIFO
Incoming Call
Distribution
Group 1
Explanation:
Since groups that have VIP Call mode enabled do not follow the regular distribution order, the calls in those
groups are distributed in the order of 1, 8, 4, 6.
Once all the calls in groups 1 and 3 have been distributed, the calls in groups 2 and 4 are distributed in the
order they were received.
PC Programming Manual References
11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group
Settings—Miscellaneous—
Feature Manual References
2.2.2.5 Distribution Order
68
Feature Manual
Calls have been distributed by DIL/DID/DDI/CLI.
(The number in the circle is the queuing order.)
Incoming Call
Distribution
8
7
Group 2
1
3
Distribution order: 1
VIP Call Mode
Incoming Call
Incoming Call
Distribution
6
Group 3
4
8
4
6
2
3
5
Distribution
5
Group 4
2
7