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Panasonic KX-TVM50 Installation Manual page 166

Voice processing system, acd report server
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5.3 KX-TDA Series PBX Programming for Inband Integration
b)
Program the PBX so that unanswered calls to the operator are redirected to the VPS
(Intercept Routing No Answer feature).
1)
2)
3)
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Installation Manual
Go to the "Extension-Wired Extension-Extension Settings" screen.
Assign "Intercept Destination Day/Night/Lunch/Break" for the operator's extension
to a floating extension number (VPS Port).
Click "Apply" to save the changed data.

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