Frequently Asked Questions - Philips TAA6708 User Manual

9 Frequently
asked
questions
My Bluetooth earpieces do not turn on.
The battery level is low. Charge the
earpieces.
I can not pair my Bluetooth earpieces
with my Bluetooth device.
The Bluetooth is disabled. Enable the
Bluetooth feature on your Bluetooth
device and turn on the Bluetooth device
before you turn on the earpieces.
Pairing does not work.
• Put both earpieces into charging box.
• Make sure you have disabled the
Bluetooth function of any previously
connected Bluetooth devices.
• On your Bluetooth device, delete
"Philips TAA6708" from the Bluetooth
list.
• Pair your earpieces (see 'Pair the
earpieces with your Bluetooth device
for the �rst time' on page 7).
The Bluetooth device cannot �nd the
earpieces.
• The earpieces may be connected to a
previously paired device. Turn off the
connected device or move it out of
range.
• Pairing may have been reset or the
earpieces have been previously paired
with another device. Pair the
earpieces with the Bluetooth device
again as described in the user manual.
(see 'Pair the earpieces with your
Bluetooth device for the �rst time' on
page 7).
My Bluetooth earpieces are connected to
a Bluetooth stereo-enabled mobile
phone, but music only plays on the
mobile phone speaker.
Refer to the user manual of your mobile
phone. Select to listen to music through
the earpieces.
The audio quality is poor and a crackling
noise can be heard.
• The Bluetooth device is out of range.
Reduce the distance between your
earpieces and Bluetooth device, or
remove obstacles between them.
• Charge your earpieces.
The audio quality is poor when streaming
from a mobile phone is very slow or
streaming does not work at all.
Make sure your mobile phone not only
supports (mono) HFP but also supports
A2DP and is BT4.0x (or higher) compatible
(see 'Technical data' on page 12).
Clean your headphones regularly
• Use a clean, damp cloth to clean your
headphones - especially the sound
conduits and the microphone holes -
regularly and avoid buildup of
substances such as sweat or earwax.
• If any sweat or water droplets are left
in the sound conduits, air holes or
microphone holes, the sound level will
temporarily drop or cut out entirely.
This is not a malfunction. Use a soft,
damp cloth to dry the headphones
thoroughly. Alternatively, remove the
earbud tips, turn the sound conduits
downward and gently tap the
headphones about �ve times on a dry
cloth or similar to remove any water
collected inside.
• Be sure the headphones are
completely dry before charging and
using. Avoid using disposable alcohol
pads or other substances for cleaning.
17 EN