Subscriber's Manual References
5.9 E-mail Integration (Message Notification by E-mail)
2.2.21 Extension Group
Description
An Extension Group is a group of extensions that share a common mailbox. Extension Groups are created by
the System Administrator. Each group has an Extension Group number. There are 20 group lists available,
and each group list can have a maximum of 100 members.
Programming Manual References
2.5.2 Extension Group
2.2.22 Fax Management
Description
Allows the VPS to automatically direct incoming faxes to a specific destination (i.e., fax machine). A maximum
of 2 fax destinations (main and alternate) can be assigned. Outside callers can also reach a fax machine via
Custom Service selection, if programmed. A mailbox can be assigned as the Fax Manager, allowing this person
to receive notification when a fax is received.
Programming Manual References
2.5.4.10 Fax Management
2.7.6 Fax Call Report
2.2.23 Hold
Description
Provides the caller with the option of temporarily going on hold when the called extension is busy. The VPS
automatically recalls the extension after a specified period of time. When several callers are holding for the
same extension, callers are connected to the extension in the order in which they originally called.
Programming Manual References
"Call Hold Mode" in 2.4.3.2 Operator Service No. 1, 2, and 3
2.2.24 Holiday Service
Description
Allows the VPS to override the normal settings assigned for the appropriate trunk/port service by playing a
special holiday greeting. (Ex. "Happy New Year! Our office is closed today. If you wish to record a message,
please press 1 now".) A maximum of 20 holidays can be programmed. A holiday can be a specific day or range
of days.
Document Version 3.0 2010/06
2.2.24 Holiday Service
Feature Manual
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