Contents 1 About your system....................7 ..................... 7 Front-panel features and indicators ..........................8 Diagnostic indicators ....................10 Front HDD or SSD indicator patterns ....................11 Back-panel features and indicators ........................ 13 Rear SSD indicator patterns ..........................14 NIC indicator codes ........................14 Power indicator codes .......................
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....................33 Entering the iDRAC Settings page ......................33 Changing thermal settings 3 Installing and removing system components ..........35 ..........................35 Safety instructions .......................... 35 Recommended tools ............................36 Front bezel ........................36 Removing front bezel ........................36 Installing front bezel ....................... 36 Removing the system cover .........................
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....................57 Installing cable retention bracket ..................57 Expansion cards and expansion-card risers ..................57 Expansion card installation guidelines .......... 58 Removing an expansion card from the expansion-card riser 2 or 3 ..........59 Installing an expansion card into the expansion-card riser 2 or 3 ..........
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Warning messages ........................98 Diagnostic messages ..........................98 Alert messages 5 Using system diagnostics..................99 ....................99 Dell embedded system diagnostics ................99 When to use embedded system diagnostics ..................99 Running embedded system diagnostics ......................100 System diagnostic controls 6 Jumpers and connectors................101 ......................
About your system Front-panel features and indicators Figure 1. Front-panel features and indicators (3.5 inch chassis) Table 1. Front-panel features and indicators Item Indicator, Button, or Icon Description Connector Diagnostic indicators The diagnostic indicators glows to display error status. System identification You can use the identification buttons on the button front- and back panels to locate a particular...
Item Indicator, Button, or Icon Description Connector NOTE: On the Advanced Configuration and Power Interface (ACPI)-compliant operating systems (OSs), turning off the system by using the power button causes the system to perform a graceful shutdown before power to the system is disconnected. NMI button Use the Non-Maskable Interrupt (NMI) button to troubleshoot software and device driver errors...
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Icon Indicators Condition Corrective Action HDD or SSD indicator The indicator blinks See the System Event amber if a HDD or SSD Log to determine the experiences an error. HDD or SSD that has an error. Run the appropriate Online Diagnostics test.
The SSD slots, which occupy the slots, beginning at slot 0 from the factory, blink at a faster rate than the HDDs, which happens because of more I/O activity. Dell recommends that you leave the SSD in the factory installed slots so that you can easily identify their location.
Table 3. HDD or SSD status indicator pattern Drive-activity Indicator Pattern Condition Blinking in random pattern HDD or SSD performing I/O operations Blinking twice a second (500 ms interval) HDD or SSD location is enabled or one of more HDDs or SSDs is in the failed state on the Nutanix Web GUI HDD or SSD has failed, or is being located from the Nutanix Web GUI...
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• Two 100 Mbps/1 Gbps connectors • Two 10 Gbps SFP+/10 GbE T connectors PCIe expansion card These are reserved for Dell PERC H310 and LSI slots full height (3) (Dell 9207-8i. XC720xd) Power supply unit (PSU1) 750 W or 1100 W...
Rear SSD indicator patterns Figure 4. Rear SSD indicator patterns SSDactivity indicator (green) SSD status indicator (green and amber) NOTE: If an SSD is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off. Table 5.
NIC indicator codes Figure 5. NIC Indicator link indicator activity indicator Table 6. NIC indicator codes Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (10 Gbps).
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Figure 7. DC PSU Status Indicator DC PSU status indicator Table 7. Power Indicator Patterns Power Indicator Pattern Condition Not lit Power is not connected. Green The handle or LED indicator lights green indicating that a valid power source is connected to the PSU and that the PSU is operational. Flashing amber Indicates an issue in the PSU.
• For the full name of an abbreviation or acronym used in this document, see the Glossary at dell.com/ support/home. NOTE: Always check for updates on dell.com/support/home and read through the updates first because they often supersede information in other documents.
Table 8. System setup keystrokes Keystroke Description Opens the System Setup page. <F2> Opens System Services and starts Dell Lifecycle <F10> Controller, which support systems management features such as operating system deployment, hardware diagnostics, firmware updates, and platform configuration, using a GUI. The feature set available in Dell Lifecycle Controller is determined by the Dell iDRAC license installed.
Opening system setup page Turn on or restart your system. Press <F2> immediately after you see the following message: <F2> = System Setup If your OS begins to load before you press <F2>, allow the system to complete starting, and then restart your system.
Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Allows you to modify UEFI and BIOS boot settings. NOTE: Dell XC720xd supports only BIOS boot mode. Integrated Devices Displays options to enable or disable integrated device controllers and ports, and to specify related features and options.
Specifies the memory operating mode. The options available are Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By default, the Memory Operating Mode option is set to Optimizer Mode.
By default, the option is set to Disabled. Dell Controlled Turbo Helps in controlling Turbo engagement. By default, the option is set to Disabled. This feature is also referred to as Dell Processor Acceleration Technology (DPAT). Get other manuals https://www.bkmanuals.com...
E5-2690 or E5-2600 V2 Xeon series processor and support Turbo. Enable Turbo Boost under System Profile Settings and set the System Profile to Performance mode when utilizing this feature. Enabling Dell Controlled Turbo make fans run at maximum RPM. NOTE: DPAT works when DPAT is enabled in BIOS setup and either one of the following settings is available: •...
Menu Item Description Boot Mode Allows you to set the boot mode of a system. CAUTION: Dell XC720xd supports only BIOS boot mode. Boot Sequence Retry Allows you to enable or disable the boot sequence retry feature. If this field is enabled and the system stopped boot operation, the system reattempts the boot sequence after 30 seconds.
Menu Item Description the User Accessible USB Ports option is set to All Ports On. Internal USB Port Allows you to enable or disable the internal USB port. By default, the Internal USB Port option is set to On. Integrated Network Card 1 Allows you to enable or disable the Integrated Network Card 1 option.
Menu Item Description Communication option is set to On without Console Redirection. Serial Port Address Allows you to set the port address for serial devices. By default, the Serial Port Address option is set to Serial Device 1=COM2, Serial Device 2=COM1.
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Menu Item Description Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller. NOTE: The following parameters are available only when the System Profile is set to Custom. • CPU Power Management — Allows you to set the CPU power management. By default, the CPU Power Management option is set to System DBPM (DAPC).
Menu Item Description management is controlled by the OS Demand Based Power Management (DBPM) and the System DBPM Performance per Watt (DAPC). By default, the option is set to Disabled. System Security Table 20. System Security Menu Item Description Intel AES-NI Improves the application speed by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to...
Allows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For environments that do not require local BIOS updates, Dell recommends to set this option to Disabled. By default, the BIOS Update Control option is set to Unlocked.
Menu Item Description with Advanced ECC Mode, and Dell Fault Resilient Mode. By default, the Memory Operating Mode option is set to Optimizer Mode. NOTE: The Dell XC720xd only supports Memory Operating Mode set to Optimizer Mode. Node Interleaving If the Node Interleaving option is set to Enabled, memory interleaving is supported if a symmetric memory configuration is installed.
To assign a system and/or setup password: From the system console, enter System Setup, press <F2> immediately after a system turn on or restart. On the System Setup page, select System BIOS and press <Enter>. The System BIOS page is displayed. On the System BIOS page, select System Security and press <Enter>.
Using system password to secure the system NOTE: If you have assigned a setup password, the system accepts your setup password as an alternate system password. Turn on or restart your system. Type your password and press <Enter>. When the password status is shown as Locked, type the password and press <Enter> when prompted during system restart.
If your OS begins to load before you press <F11>, allow the system to finish booting, and then restart your system and try the operation again. Using the boot manager navigation keys Table 22. Boot manager navigation keys Description Up arrow Moves to the previous box.
NOTE: Certain platform configurations may not support the full set of features provided by the Lifecycle Controller. For more information about setting up Dell Lifecycle Controller, configuring hardware and firmware, and deploying the OS, see the Dell Lifecycle Controller documentation at dell.com/support/home.
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• Maximum Exhaust Temperature • Fan Speed Offset NOTE: When the User Option option is set to the default Auto setting, you cannot modify User Option . Type appropriate values in the Maximum Air Exhaust Temperature or the Fan Speed Offset boxes. Click Back →...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Secure the bezel with the keylock. Removing the system cover NOTE: Dell recommends that you always use a static mat and static strap while working on components inside the system. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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• DIMM configuration (number of ranks) • Maximum frequency of the DIMMs • Number of DIMMs populated per channel • DIMM operating voltage • System profile selected (Performance Optimized) • Maximum supported DIMM frequency of the processors The system contains 24 memory sockets split into two sets of 12 sockets, one set for each processor. Each 12-socket set is organized into four channels.
• Populate up to two quad-rank RDIMMs and up to three dual- or single-rank RDIMMs for each channel. When you populate a quad-rank RDIMM in the first slot with white release levers, the third DIMM slot in the channel with green release levers cannot be populated. •...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Align the memory-module's edge connector with the alignment key of the memory-module socket, and insert the memory module in the socket. NOTE: The memory-module socket has an alignment key that allows you to install the memory module in the socket in only one orientation. CAUTION: To prevent damage to the memory-module socket during installation, apply pressure at both ends of the memory module evenly.
CAUTION: Do not turn off or reboot your system while the HDD or SSD is being formatted. Doing so can cause an HDD or SSD failure. NOTE: Use only HDDs or SSDs that have been tested and approved for use with the Dell XC720xd HDD or SSD backplane.
From the Nutanix Web GUI, prepare the HDD or SSD for removal. For more information, see Front HDD or SSD indicator patterns in this document available at dell.com/support/home. NOTE: After the Nutanix Web GUI has prepared the disk for removal, you can remove it.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. Using a #2 Phillips screwdriver, loosen one of the heat sink retention sockets. Wait for 30 seconds for the heat sink to loosen from the processor.
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Figure 36. Processor shield opening and closing lever sequence close-lock symbol processor socket-release lever processor processor socket-release lever open-lock symbol 10. Rotate the processor shield upward and out of the way. CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the socket when removing the processor out of the socket.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Remove the system cover. Remove the cooling shroud. WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 41. Removing and Installing the front 3.5 Inch (x12) SAS/SATA Backplane release tabs (2) left control panel cable power cable A USB cable SAS cables (2) power cable B front I/O cable right control panel cable x12 HDD or SSD backplane 10.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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I2C cable sideband cable SSD backplane (back) SAS/SATA connectors (2) SAS cable release pin Get other manuals https://www.bkmanuals.com...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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mini SAS cable connector metal tab connector on the system board Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. CAUTION: Do not lift the system board assembly by holding a memory module, processor, or other components.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
If the problem is resolved, restart the system, open the System Setup page, and check if the non- functioning USB ports are enabled. Replace the keyboard or mouse with another working keyboard or mouse. If the problem is resolved, replace the faulty keyboard or mouse. If the problem is not resolved, proceed to the next step to begin troubleshooting the other USB drives attached to the system.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
System messages For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals. Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.
Using system diagnostics If you experience a issue with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the issue yourself, service and support teams can use the diagnostics results to help you solve the issue.
Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks, Desktops and Servers) at dell.com/support/home. Get other manuals https://www.bkmanuals.com...
Jumpers and connectors System board jumper settings For information about resetting the password jumper to disable a password, see Disabling forgotten password in this document. Table 30. System board jumper settings Jumper Setting Description PWRD_EN The password feature is enabled (pins 4–6). (default) The password feature is disabled (pins 2–4).
System board connectors Figure 47. System board jumpers and connectors Item Connector Description J_PS2 PSU 2 power connector J_SATA_CD Optical drive SATA connector J_SATA_TBU Tape backup unit SATA connector J_BP0 Optical drive power connector J_TBU Tape backup unit power connector J_PS1 PSU 1 power connector J_IDSDM...
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Item Connector Description J_USB USB connector J_VIDEO_REAR Video connector J_COM1 Serial connector J_IDRAC_RJ45 iDRAC7 connector J_CYC System identification connector CYC_ID System identification button J_RISER_2A Riser 2 connector J_RISER_1A Riser 1 connector J_RISER_2B Riser 2 connector J_RISER_1B Riser 1 connector J_STORAGE Integrated storage controller card connector J_SASX8 Mini SAS connector...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Technical specifications Processor Processor type One or two Intel Xeon processor E5-2600 or E5-2600v2 product family Expansion Bus Bus type PCIe Generation 3 Expansion slots using riser card: Riser 1 (Slot 1) One half-height, low-profile x8 link (Slot 2) One half-height, low-profile x8 link (Slot 3) One half-height, low-profile x8 link Riser 2 (Slot 4) One full-height, full-length x16 link...
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11, and 12 through 13. Connectors Back Two 10/100/1000 Mbps and two 100 Mbps/1 Gbps/10 Gbps Serial 9-pin, DTE, 16550-compatible Two 4-pin, USB 2.0-compliant (Dell XC720xd) Video 15-pin VGA External vFlash card One flash memory card slot with iDRAC7 Enterprise card (Dell XC720xd)
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Environmental Temperature Ranges (for altitude less than 950 10 °C to 35 °C (50 °F to 95 °F) with no direct m or 3117 ft) sunlight on the equipment. Humidity Percentage Range 10 to 80 percent Relative Humidity with 26 °C (78.8 °F) maximum dew point.
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Environmental Air Filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95 percent upper NOTE: Applies to data center environments confidence limit. only. Air filtration requirements do not apply to IT equipment designed to be used NOTE: Air entering the data center must outside a data center, in environments such have MERV11 or MERV13 filtration.
Getting help Contacting Dell NOTE: Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.