Problem
The color of the air
quality light always
stays the same.
The appliance
produces a strange
smell.
The appliance is
extra loud.
The appliance still
indicates that I
need to replace a
filter, but I already
did.
Error code "E1"
displays on the
screen.
EN
16
Possible solution
The particle sensor is dirty. Clean the particle sensor (see
•
the chapter "Cleaning and maintenance").
The first few times you use the appliance, it may produce
•
a plastic smell. This is normal. However, if the appliance
produces a burnt smell even if removing filters, contact
your Philips dealer or an authorized Philips service
center. The filter may produce smell after being used for
a while because of the absorption of indoor gases. It's
recommended that you reactivate the filter by putting it in
direct sunlight for repeated use. If odor still exists, replace
the filter.
It's normal if the appliance runs at the Turbo mode.
•
In the Auto mode, if the appliance is too loud, maybe the
•
appliance runs at high speed because air quality becomes
worse. You can choose the Sleep mode.
If there is abnormal sound, contact the Consumer Care
•
Center in your country.
If anything drops into air outlet, it may also cause
•
abnormal loud sound. Immediate turn off appliance, turn
appliance upside down, to get foreign objectives out of
appliance�
Perhaps you did not reset the filter lifetime counter. Switch
•
on the appliance. Then touch and hold the
3 seconds.
The motor has malfunctions. Contact the Consumer Care
•
Center in your country.
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