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Dell U2424HEB Service Manual

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Service Manual–U2424HEB
Version: 01
Date:2023/08/09
- 1 -

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Summary of Contents for Dell U2424HEB

  • Page 1 Service Manual–U2424HEB Version: 01 Date:2023/08/09 - 1 -...

  • Page 2: Table Of Contents

    Content Index 1. General Safety Instructions ..................3 1.1 SAFETY: General Safety ..................3 1.2 SAFETY: General Power Safety ................5 2. Exploded view diagram with list of items ..............6 3. Wiring connectivity diagram ..................8 4. How to connect and disconnect power cable/ connectivity cable ......9 5.

  • Page 3: General Safety Instructions

    IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts a patient 1.1 SAFETY: General Safety...
  • Page 4 When operating your equipment:  Do not use your equipment in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement. Do not use AC powered equipment during an electrical storm. Battery powered devices may ...

  • Page 5: Safety: General Power Safety

    If your equipment uses an AC adapter:  Use only the Dell provided AC adapter approved for use with this device. Use of another AC adapter may cause a fire or explosion.  NOTE: Refer to your system rating label for information on the proper adapter model approved for use with your device.

  • Page 6: Exploded View Diagram With List Of Items

    2. Exploded view diagram with list of items - 6 -...
  • Page 7 USB-A to USB-C Gen2 Cable See “NOTE" NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.

  • Page 8: Wiring Connectivity Diagram

    3. Wiring connectivity diagram Wire4 Wire3 FFC 4 FFC 3 FFC 1 Wire2 Wire1 FFC 2 - 8 -...

  • Page 9: How To Connect And Disconnect Power Cable/ Connectivity Cable

    4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Connect/ disconnecting the DisplayPort (DisplayPort to DisplayPort) cable and Power cable Connecting/ disconnecting the USB-C cable and Power cable - 9 -...
  • Page 10 Connecting/ disconnecting the monitor for RJ45 cable (optional), USB-C cable and Power cable Connecting/ disconnecting the USB-C to USB-A cable and Power cable - 10 -...

  • Page 11: Disassembly And Assembly Procedures

    5. Disassembly and Assembly Procedures NOTE: This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. 5.1 Disassembly SOP Preparation before disassemble 1.
  • Page 12 1. Pull out “CTRL BD FFC” from I/F BD and tear off it from Main SHD to take off Rear Cover 1. Pull out “ALS FFC wire” from I/F BD 2. Tear off tape from “ALS FFC wire” and Panel 1.
  • Page 13 1. Tear off 1 tape from Backlight wire and Panel 2. Pull out Backlight wire from LED Driver BD 3. Tear off the yellow tape and acetate tape from the panel 4. Disassemble EDP FFC from Panel 5. Take off Main SHD from panel 1.

  • Page 14: Assembly Sop

    5.2 Assembly SOP Preparation before assemble 1. Clean the room for work 2. Identify the area for material 3. Prepare the implement, equipment, material as bellow: 1) Working table 2) Philips-head screwdriver 3) Gloves 4) Cleaning cloth 5) ESD protection Item Picture Operation...
  • Page 15 1. Lock 10 PCBA Philips-head screws screwdriver Torsion of PCB screw: 8-9Kg 1. Assemble mylar to Main SHD 1. Insert EDP FFC into Panel 2. Paste a yellow tape to cover the connector 3. Paste an acetate tape to fix the “EDP FFC”...
  • Page 16 1. Insert “USB BD FFC” into I/F BD 2. Adhere “USB BD FFC” on Panel 3. Insert “USB BD wire” into I/F BD 4. Manage “USB BD wire” to the hook of Middle Frame 1. Insert “ALS FFC wire” into I/F BD 2.
  • Page 17 To assemble stand 1. Insert the stand base blocks fully into the stand slot 2. Lift the screw handle and turn the screw clockwise 3. After fully tightening the screw, fold the screw handle flat within the recess To attach the stand assembly to the monitor.

  • Page 18: Trouble Shooting Instructions

    6. Trouble shooting instructions - 18 -...
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