Frequently Asked Questions - Philips TAH6005BK/10 User Manual

5 Frequently
asked questions
I cannot hear any sound.
• Make sure that you connect the power
source and adapter correctly (see '1.
Connect the audio device' on page 5).
• Make sure that you adjust the volume to
an appropriate level.
• Make sure that the batteries are charged
and inserted properly to the battery
charging slot (see 'Get started' on page 5).
• Check if the LED on the transmitter is
white.
• Batteries are defective. Purchase new
ones with the same speci cations.
The sound is distorted.
• The volume level at the audio source is set
too high.
• The headphones is nearly out of range.
Move it closer to the transmitter.
• The headphones recevies interference
from the nearby electrical appliances.
Move the transmitter away from them.
• The headphones is at a location with thick
walls. Move the transmitter away from
them.
• Adjust the channel setting (see 'Get
started' on page 6-7).
• Adjust the volume of the audio device.
9
When I move my head I hear interfering noise.
The interference can be caused by another
wireless device like Bluetooth, WiFi, router or
2.4 GHz devices. Move the wireless device
away.
The audio quality is poor.
• The headphones is out of range. Reduce
the distance between your headphones
and audio device, or remove obstacles
between them.
• Adjust the channel setting (see 'Get started'
on page 6-7).
• Adjust the volume of the audio device.
The speci cation shows an operating range of
100 meters. Why is the actual range shorter?
The operating range is limited by obstacles like
thick walls, doors or ceiling. Move the head-
phones closer to the transmitter.
For further support, visit www.philips.com/support.