Philips 5000 Series User Manual page 25

Problem
The WiFi LED on
my Airfryer is not
shining anymore.
The app shows that
the pairing process
is not successful.
My display shows
blinking "---".
The screen on the
Airfryer shows "E1".
The screen on the
Airfryer shows "E2".
The screen on the
Airfryer shows "E3".
The screen on the
Airfryer shows "E4".
Possible cause
Marinade, liquid or meat
juices are splattering
in the rendered fat or
grease.
The Airfryer is not
•
connected to your
home WiFi anymore.
You have changed your
•
home WiFi network.
Check whether you have
done the steps in the
order that is described
in the app: First push the
button on the appliance,
then activate pairing in
the app.
Your Airfryer is updating
the firmware.
The device is broken/
defect.
Your Airfryer might be
stored in a place where it
is too cold.
You have entered the
wrong WiFi credentials.
The connectivity feature
has a defect.
The appliance has a
defect.
Solution
Pat food dry before placing it in the basket.
Repeat the pairing process in the order
described in the app. If it doesn't help, start
the setup process again.
It can also be that the WiFi function on the
appliance is deactivated. To activate the
WiFi function, short press the time up and
start/pause buttons simultaneously.
Repeat the pairing process in the order
described in the app. If it doesn't help, start
the setup process again.
Wait for about one minute before the
firmware update process is finished.
You cannot use the Airfryer during the
firmware update.
Call the Philips service hot line or contact
the Consumer Care Center in your country.
If your device was stored at a low ambient
temperature, let it warm up to room
temperature for at least 15 minutes before
you plug it in again.
If your display still shows "E1", call the
Philips service hot line or contact the
Consumer Care Center in your country.
Enter the correct WiFi credentials.
Use the appliance without the connectivity
feature; Call the Philips service hotline or
contact the Consumer Care Center in your
country.
Call the Philips service hotline or contact
the Consumer Care Center in your country.
ENGLISH
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