Troubleshooting Tips - GE JGP328 Owner's Manual

Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on these pages first
and you may not need to carl for service,
Possible Causes What To Do
Burners have yellow or
The combustion quality of
yellow4ippedflames burner flames needs to be
determined visually.
• Use the illustrations below to dete_nine if your burner
flames are no,_na/. If burner flames look like A, ca/1 for
service. Normal burner flames shoukt look like B or C,
depending on the type of gas you use. With i,P gas, some
yellow tipping on oumr cones is normal.
A-Yellow flames B-Yeflow tips C-Soft blue flames
Call for service on outer cones Normal for natural
Normalfor LPgas gas
Control knobs Knob isn't pushed down. * To turn flom the OFF position, push the knob down
wilt not turn and then
turn.
Burners do Plug on cooktop is not * Make sure electfi(a/plug is plugged into a live, properly
netlight
completely inserted in the gqounded oudet.
dectrical outlet.
Gas supply not connected • See the Installation Instructions that came with your
or turned on. cooktop.
A fuse in your home may be • Replace tlle fi_se or reset tlle ci_vuit breaker
blown or the circuit breaker
tripped.
Burner parts not replaced
• See the Careand cleaning of the cooktop secdon.
correctly.
The electrodes under the
* See the Careand cleaning of the cooktop section.
burners are soiled.
The white ceramic electrodes • See the Care and cleaning of the cooktop section.
are not securely seated under
the burners.
Cooktop is locked. • Unlock tile cooktop. See tlle Using the cooktop
burnerssection.
The igniter hole (on some • See the
Care
and cleaning of the cooktop
secdon.
models) is plugged.
ticking sound ofspark
igniterpersistsafter
burnerlights
Control knob is still
in the LITE position.
Burner flames very
Improper air to gas ratio.
large or yellow
* Turn the knob out of the UTE position to the desired
setting.
* Turn the burner off and relight. If ticking is still
present, call for service.
* If cooktop is connected to LP gas, check all steps
in the Installation Instructions that came with
your cooktop.
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