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ThinkSystem SR860
Messages and Codes Reference
Machine Type: 7X69 and 7X70

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Summary of Contents for Lenovo 7X69

  • Page 1 ThinkSystem SR860 Messages and Codes Reference Machine Type: 7X69 and 7X70...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Fifteenth Edition (December 2023) ©...

  • Page 3: Table Of Contents

    Index ....221 List of UEFI events....151 © Copyright Lenovo 2017, 2023...
  • Page 4 ThinkSystem SR860 Messages and Codes Reference...

  • Page 5: Chapter 1. Introduction

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 ThinkSystem SR860 Messages and Codes Reference...

  • Page 7: Chapter 2. Xclarity Controller Events

    Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 8: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 9: Xcc Events Organized By Severity

    Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0001L The connector [PhysicalConnectorElementName] has encountered a configuration error. FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
  • Page 10 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBR400CI Management Controller [arg1]: cloning configuration from neighbor Informational server [arg2] by group name [arg3] failed to start. FQXSPBR400DI Neighbor group clone configuration was initiated by user [arg1]. Informational FQXSPBR400EI Neighbor group firmware update was initiated by user [arg1].
  • Page 11 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4005I User [arg1] has generated a new encryption key pair and installed a Informational self-signed certificate for the TKLM client. FQXSPDM4006I User [arg1] has generated a new encryption key and certificate Informational signing request for the TKLM client.
  • Page 12 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4014I The RAID controller has problem with the battery. Please contact Informational technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4], [arg5]) FQXSPEM4015I The RAID controller detected unrecoverable error. The controller Informational needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4016I...
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4030I A scheduled operation on the RAID controller has encountered an Informational issue. Refer to RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4031I SSD wear threshold setting is changed from [arg1] to [arg2] by user Informational [arg3] from [arg4] at IP address [arg5].
  • Page 14 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPIO2010I Bus [SensorElementName] has recovered from a Correctable Bus Informational Error. FQXSPIO2015I Fault condition removed on slot [PhysicalConnectorElementName] on Informational system [ComputerSystemElementName]. FQXSPIO4002I GPU Board Status was recovered by [arg1] of [arg1]. Informational FQXSPMA2005I The System [ComputerSystemElementName] has detected a POST...
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4019I DDNS registration successful. The domain name is [arg1]. Informational FQXSPNM4020I IPv6 enabled by user [arg1] . Informational FQXSPNM4021I IPv6 disabled by user [arg1] . Informational FQXSPNM4022I IPv6 static IP configuration enabled by user [arg1]. Informational FQXSPNM4023I IPv6 DHCP enabled by user [arg1].
  • Page 16 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4002I Server [arg1] scheduled for [arg2] at [arg3] by user [arg4]. Informational FQXSPPP4003I Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. Informational FQXSPPP4004I Server [arg1] [arg2] cleared by user [arg3]. Informational FQXSPPP4005I The power cap value changed from [arg1] watts to [arg2] watts by...
  • Page 18 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4034I The server was powered off for an unknown reason. Informational FQXSPPP4035I The server was powered off by chassis control command. Informational FQXSPPP4036I The server was powered off via push button. Informational FQXSPPP4037I The server was powered off when the watchdog expired.
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0001I [PowerSupplyElementName] has been added to container Informational [PhysicalPackageElementName]. FQXSPPW0005I [PowerSupplyElementName] is operating in an Input State that is out Informational of range. FQXSPPW0008I [SensorElementName] has been turned off. Informational FQXSPPW0009I [PowerSupplyElementName] has been Power Cycled.
  • Page 20 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSD2001I The [StorageVolumeElementName] has recovered from a fault. Informational Informational FQXSPSD2002I Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. FQXSPSD2003I Hot spare disabled for [ComputerSystemElementName]. Informational FQXSPSD2005I Critical Array [ComputerSystemElementName] has deasserted.
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4019I User [arg1] password modified. Informational FQXSPSE4020I User [arg1] role set to [arg2]. Informational FQXSPSE4021I User [arg1] custom privileges set: [arg2][arg3][arg4][arg5][arg6][arg7] Informational [arg8][arg9]. Informational FQXSPSE4022I User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol=[arg3], AccessType=[arg4], HostforTraps=[arg5] by user [arg6] from [arg7] at IP address [arg8].
  • Page 22 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4045I The Salt of user [arg1] third-party password has been [arg2] by user Informational [arg3] from [arg4] at IP address [arg5]. FQXSPSE4046I The third-party password of the user [arg1] has been retrieved by user Informational [arg2] from [arg3] at IP address [arg4].
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4069I LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], Informational BindingMethod=[arg4], TargetName=[arg5], GroupFilter=[arg6], GroupAttribute=[arg7], LoginAttribute=[arg8]. FQXSPSE4070I Lockdown mode is [arg1] by user [arg2] from [arg3] at IP address Informational [arg4].
  • Page 24 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSS4005I Manual Call Home by user [arg1]: [arg2]. Informational FQXSPSS4006I Call Home to [arg1] failed to complete: [arg2]. Informational FQXSPSS4007I The BMC functionality tier is changed from [arg1] to [arg2]. Informational FQXSPSS4008I The [arg1] setting has been changed to [arg2] by user [arg3].
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUP4008I Violation access to UEFI SPI flash is detected and isolated. Informational FQXSPUP4010I Flash [arg1] of [arg2] from [arg3] succeeded for user [arg4] . Informational FQXSPUP4011I Flash [arg1] of [arg2] from [arg3] failed for user [arg4]. Informational FQXSPWD0000I Watchdog Timer expired for [WatchdogElementName].
  • Page 26 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0057J Sensor [SensorElementName] has transitioned from normal to non- Warning critical state. FQXSPPW0101J Redundancy Degraded for [RedundancySetElementName] has Warning asserted. FQXSPPW0104J Non-redundant:Sufficient Resources from Redundancy Degraded or Warning Fully Redundant for [RedundancySetElementName] has asserted.
  • Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPMA4035M Health of DIMM [arg1] is in error state and sub-state is [arg2]. Error Error FQXSPOS4002I Watchdog [arg1] Failed to Capture Screen. FQXSPOS4003I Platform Watchdog Timer expired for [arg1]. Error FQXSPOS4010I OS Crash Video Capture Failed.

  • Page 28: List Of Xclarity Controller Events

    Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUP4005I FPGA firmware mismatch between nodes/servers [arg1] and [arg2]. Error Please attempt to flash the FPGA firmware to the same level on all nodes/servers. Error FQXSPUP4009I Please ensure that the system is flashed with the correct [arg1] firmware.
  • Page 29 User Action: Information only; no action is required • FQXSPBR4003I: Platform Watchdog Timer expired for [arg1]. This message is for the use case when an implementation has detected a Platform Watchdog Timer Expired Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - OS Timeout SNMP Trap ID: 21 CIM Prefix: IMM CIM ID: 0039...
  • Page 30 This message is for the use case where a user restores a Management Controller configuration from a file and it completes. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0136 User Action: Information only;...
  • Page 31 This message is for the use case where a user synchronizes a Management Controller configuration by Federation. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0255 User Action: Information only;...
  • Page 32 Information only; no action is required • FQXSPBR400DI: Neighbor group clone configuration was initiated by user [arg1]. This message is for the user initiated a Federation clone configuration. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0259 User Action:...
  • Page 33 • FQXSPCA0002M: Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. Severity: Error Serviceable: Yes Automatically notify Support: Yes Alert Category: Critical - Fan Failure SNMP Trap ID: 11 CIM Prefix: PLAT CIM ID: 0480 User Action:...
  • Page 34 Complete the following steps until the problem is solved: 1. Check the XCC event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are correctly installed in place.
  • Page 35 CIM Prefix: PLAT CIM ID: 0524 User Action: Complete the following steps until the problem is solved: 1. Check Lenovo Support (http://support.lenovo.com/) for service bulletins and Tech tips and firmware update related to your drive. 2. Look for any other RAID-related errors.
  • Page 36 Serviceable: No Automatically notify Support: No Alert Category: Critical - Fan Failure SNMP Trap ID: 11 CIM Prefix: PLAT CIM ID: 0481 User Action: information only; no action is required. • FQXSPCA2007I: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted.
  • Page 37 • FQXSPCA2015I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Temperature SNMP Trap ID: 12...
  • Page 38 • FQXSPCN4000I: Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits= [arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. A user configured the Serial Port mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0078 User Action: Information only;...
  • Page 39 A user has created an IPMI/CLI console session Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0317 User Action: Information only; no action is required • FQXSPCN4005I: A [arg1] console session is timeout. An IPMI/CLI console session is timeout Severity: Info Serviceable: No...
  • Page 40 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0139 User Action: Information only; no action is required • FQXSPDM4002I: Device [arg1] VPD is not valid. The VPD for a device is invalid Severity: Warning Serviceable: No...
  • Page 41 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0148 User Action: Information only; no action is required • FQXSPDM4006I: User [arg1] has generated a new encryption key and certificate signing request for the TKLM client.
  • Page 42 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0162 User Action: Information only; no action is required • FQXSPDM4011I: EKMS server protocol set by user [arg1]: TKLMServerProtocol=[arg2] . A user configured the EKMS server protocol Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 43 SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0520 User Action: 1. Information only; no action is required. 2. Note: This event will be set to Warning Severity for the LAN on Motherboard (LOM) interface and Informational Severity for all other Network Adapters present where link status can be monitored. •...
  • Page 44 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0071 User Action: Information only; no action is required • FQXSPEM4004I: SNMP [arg1] enabled by user [arg2] . A user enabled SNMPv1 or SNMPv3 or Traps Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0073...
  • Page 45 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0111 User Action: Information only; no action is required • FQXSPEM4008I: SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . A user enabled the SNMP Traps configuration Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 46 User Action: Information only; no action is required • FQXSPEM4012I: User [arg1] made system [arg2] Encapsulation lite Mode. Encapsulation lite mode status change Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0201 User Action: Information only;...
  • Page 47 User Action: Information only; no action is required • FQXSPEM4016I: The RAID controller detected one or more problems. Please contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected one or more problems Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0205...
  • Page 48 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0208 User Action: Information only; no action is required • FQXSPEM4020I: Fan problem detected with the enclosure/chassis. Please check the enclosure/ chassis unit fan for correct operation.([arg1],[arg2],[arg3],[arg4],[arg5]) Fan problem detected with the enclosure/chassis Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 49 The RAID controller detected one or more possible configuration problem within the subsystem Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0212 User Action: Information only; no action is required •...
  • Page 50 • FQXSPEM4028I: The port [arg1] of PCIe device [arg2] at [arg3] has link [arg4]. PCI device link Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0220 User Action: Information only;...
  • Page 51 • FQXSPEM4032I: Acoustic Mode [arg1] has been engaged. Fan speed limits are in place. This message is for the use case where Acoustic Mode is engaged. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0274 User Action: Information only;...
  • Page 52 Dust filter measurement schedule is disabled Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0307 User Action: Information only; no action is required • FQXSPEM4039I: Attempting to perform an immediate dust filter measurement on server [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 53 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0313 User Action: Information only; no action is required • FQXSPEM4043I: A [arg1] failure has been detected and need [arg2] to recover. backplane failure has detected Severity: Warning Serviceable: No...
  • Page 54 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0144 User Action: Information only; no action is required • FQXSPFC4002I: System running in setup. System running in setup Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0193...
  • Page 55 User Action: Information only; no action is required • FQXSPFW2001I: The System [ComputerSystemElementName] has detected a POST Error deassertion. This message is for the use case when an implementation has detected that Post Error has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50...
  • Page 56 Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0222 User Action: 1. If the NMI button on the operator information panel has not been pressed, complete the following steps: 2.
  • Page 57 2. Make sure that all I/O expansion adapters have correct and matching levels of device drivers and firmware. 3. Check the system-event log for additional information about failing components. 4. If there are no entries related to the error in the XCC event log, contact Lenovo service. • FQXSPIO0015M: Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
  • Page 58 • FQXSPIO2001I: The connector [PhysicalConnectorElementName] configuration error has been repaired. This message is for the use case when an implementation has detected an Interconnect Configuration was Repaired. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0267 User Action:...
  • Page 59 User Action: Information only; no action is required. • FQXSPIO2010I: Bus [SensorElementName] has recovered from a Correctable Bus Error. This message is for the use case when an implementation has detected that a system has recovered from a Bus Correctable Error. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 60 User Action: Information only; no action is required • FQXSPMA0010J: [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. This message is for the use case when an implementation has detected Memory has been Throttled. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0142 User Action:...
  • Page 61 • FQXSPMA2007I: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. This message is for the use case when an implementation has detected a Memory Scrub failure recovery. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Memory SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0137 User Action:...
  • Page 62 Information only; no action is required • FQXSPNM4000I: Management Controller [arg1] Network Initialization Complete. This message is for the use case where a Management Controller network has completed initialization. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0001 User Action:...
  • Page 63 • FQXSPNM4004I: Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MAC address setting. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0006...
  • Page 64 This message is for the use case where a user modifies the IP subnet mask of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0010 User Action: Information only;...
  • Page 65 Information only; no action is required • FQXSPNM4012I: ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=[arg5] . This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37...
  • Page 66 • FQXSPNM4016I: Domain name set to [arg1] by user [arg2]. Domain name set by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0043 User Action: Information only;...
  • Page 67 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0047 User Action: Information only; no action is required • FQXSPNM4021I: IPv6 disabled by user [arg1] . IPv6 protocol is disabled by user Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 68 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0051 User Action: Information only; no action is required • FQXSPNM4025I: IPv6 static IP configuration disabled by user [arg1]. IPv6 static assignment method is disabled by user Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 69 User Action: Information only; no action is required • FQXSPNM4029I: ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], GW@=[arg5] . IPv6 Static address is active Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0056 User Action: Information only;...
  • Page 70 Please ensure DHCP server is working. • FQXSPNM4033I: Telnet port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the telnet port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0061 User Action:...
  • Page 71 A user has modified the CIM HTTP port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0065 User Action: Information only; no action is required •...
  • Page 72 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0069 User Action: Information only; no action is required • FQXSPNM4042I: Remote Presence port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Remote Presence port number Severity: Info Serviceable: No...
  • Page 73 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0088 User Action: Information only; no action is required • FQXSPNM4046I: LAN over USB [arg1] by user [arg2]. A user configured USB-LAN Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 74 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
  • Page 75 User Action: Information only; no action is required • FQXSPNM4054I: The hostname from DHCP is [arg1] by user [arg2]. This message is for getting hostname from DHCP. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0244 User Action:...
  • Page 76 Information only; no action is required • FQXSPNM4058I: IP address of network interface [arg1] is modified from [arg2] to [arg3] by user [arg4]. This message is for the use case where user modifies the IP address of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 77 Information only; no action is required • FQXSPOS4001I: Watchdog [arg1] Screen Capture Occurred . This message is for the use case where an operating system error has occurred and the screen was captured. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0028...
  • Page 78 CIM Prefix: IMM CIM ID: 0060 User Action: Complete the following steps until the problem is solved: 1. Reconfigure the watchdog timer to a higher value. 2. Make sure that the XCC Ethernet-over-USB interface is enabled. 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4.
  • Page 79 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0233 User Action: Information only; no action is required • FQXSPOS4008I: Host Admin password cleared by user [arg1] from [arg2] at IP address [arg3]. This message is for the use case where Host Admin password cleared.
  • Page 80 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0280 User Action: Information only; no action is required • FQXSPOS4012I: POST watchdog Screen Capture Occurred. This message is for the use case where an operating system error has occurred and the screen was captured.
  • Page 81 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0082 User Action: Information only; no action is required • FQXSPPP4003I: Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. A user configured a recurring Server Power Action Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 82 User Action: Information only; no action is required • FQXSPPP4007I: The maximum power cap value changed from [arg1] watts to [arg2] watts. Maximum Power Cap value changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0115 User Action:...
  • Page 83 • FQXSPPP4011I: Power capping was activated by user [arg1]. Power capping activated by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0119 User Action: Information only; no action is required •...
  • Page 84 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0123 User Action: Information only; no action is required • FQXSPPP4016I: Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user Severity: Info Serviceable: No...
  • Page 85 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0127 User Action: Information only; no action is required • FQXSPPP4020I: The measured power value has returned below the power cap value. Power exceeded cap recovered Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 86 User Action: Information only; no action is required • FQXSPPP4024I: The server was reset via push button. Server was reset via push button Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0168 User Action: Information only;...
  • Page 87 • FQXSPPP4028I: The server was automatically powered on because the power restore policy is set to always on. Server was automatically powered on because the power restore policy is set to always on. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0172...
  • Page 88 • FQXSPPP4032I: The server was soft reset. Server was soft reset Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0176 User Action: Information only; no action is required •...
  • Page 89 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0180 User Action: Information only; no action is required • FQXSPPP4037I: The server was powered off when the watchdog expired. Server was powered off when the watchdog expired.
  • Page 90 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0184 User Action: Information only; no action is required • FQXSPPP4041I: The server was powered off via Real Time Clock (scheduled power off). Server was powered up via Real Time Clock (scheduled power off) Severity: Info Serviceable: No...
  • Page 91 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0188 User Action: Information only; no action is required • FQXSPPP4045I: Management Controller [arg1] reset was initiated by XCC firmware. Management Controller reset was initiated by XCC firmware Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 92 User Action: Information only; no action is required • FQXSPPP4050I: Management Controller [arg1] reset was initiated to activate PFR Firmware. Management Controller reset was initiated to activate PFR Firmware. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0253 User Action:...
  • Page 93 Information only; no action is required • FQXSPPP4054I: Unbalanced PSU config is detected, system is using less node PSU capacity. This message is for the use case where user installed unbanlance PSU. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0316...
  • Page 94 • FQXSPPU0001N: An Over-Temperature Condition has been detected on [ProcessorElementName]. This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0036 User Action:...
  • Page 95 3. Verify that the processors are installed in the correct sockets according to the service information for this product. If not, correct that problem. 4. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this processor error.
  • Page 96 AC LED is not lit, check power cord and input voltage. b. if DC LED is not lit, remove and re-install power supply. c. If Error LED (!) is lit amber, Contact Lenovo Support for replacement. 2. If problem persists, collect Service Data log and Contact Lenovo Support.
  • Page 97 This message is for the use case when an implementation has detected a Power Supply that has input out of range. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0098 User Action: Information only;...
  • Page 98 3. If the problem remains, replace the system board (trained technician only). 4. Contact local service provider. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
  • Page 99 If the problem remains, replace the system board (trained technician only). 3. Contact local service provider. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
  • Page 100 3. If DC LED is not lit, remove and reinstall power supply. 4. If error LED is lit, replace the power supply. 5. If problem still exist, please send system event log to Lenovo service for further investigation. • FQXSPPW0063M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
  • Page 101 Note: If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update. 4. Collect Service Data log. 5. Contact Lenovo Support. • FQXSPPW2001I: [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName].
  • Page 102 This message is for the use case when an implementation has detected a Power Supply return to normal operational status. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0087 User Action: Information only;...
  • Page 103 • FQXSPPW2007I: [PowerSupplyElementName] Configuration is OK. This message is for the use case when an implementation when a Power Supply configuration is OK. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0105 User Action: Information only;...
  • Page 104 information only; no action is required. • FQXSPPW2047I: Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Voltage SNMP Trap ID: 1...
  • Page 105 Serviceable: No Automatically notify Support: No Alert Category: Critical - Voltage SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required • FQXSPPW2101I: Redundancy Degraded for [RedundancySetElementName] has deasserted. This message is for the use case when Redundancy Degraded has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 106 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0243 User Action: Information only; no action is required • FQXSPPW4002I: Total graphics power value has exceeded the pre-configured limit. This message is for the use case where total graphics power value value has exceeded the pre-configured limit.
  • Page 107 Complete the following steps: 1. Make sure that the reported device is compatible by checking https://serverproven.lenovo.com/. 2. Collect the service data log from the management controller interface and contact Lenovo Support. • FQXSPSD0002G: Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
  • Page 108 1. Replace any hard disk drive that is indicated by lit status. 2. Recreate the array. 3. Restore the date from backup. • FQXSPSD0006L: Array [ComputerSystemElementName] has failed. This message is for the use case when an implementation has detected that an Array Failed. Severity: Error Serviceable: Yes Automatically notify Support: Yes...
  • Page 109 • FQXSPSD2001I: The [StorageVolumeElementName] has recovered from a fault. This message is for the use case when an implementation has detected a Drive was Enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0167 User Action:...
  • Page 110 • FQXSPSD2006I: Array in system [ComputerSystemElementName] has been restored. This message is for the use case when an implementation has detected that a Failed Array has been Restored. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0177 User Action:...
  • Page 111 • FQXSPSE4002I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from WEB client at IP address [arg4]. This message is for the use case where a user has failed to log in to a Management Controller from a web browser.
  • Page 112 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0019 User Action: Make sure that the correct login ID and password are being used. • FQXSPSE4007I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from an SSH client at IP address [arg4].
  • Page 113 • FQXSPSE4010I: LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9]. A user configured an LDAP Miscellaneous setting Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0077 User Action: Information only;...
  • Page 114 A user enables or disables SSH services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0094 User Action: Information only; no action is required • FQXSPSE4015I: Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4].
  • Page 115 • FQXSPSE4018I: User [arg1] removed. A user account was deleted Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0101 User Action: Information only; no action is required •...
  • Page 116 User account SNMPv3 settings changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0105 User Action: Information only; no action is required • FQXSPSE4023I: SSH Client key added for user [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 117 • FQXSPSE4026I: Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP address [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from CIM. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login...
  • Page 118 Information only; no action is required • FQXSPSE4030I: Security: Userid: [arg1] had [arg2] login failures from IPMI serial client. This message is for the use case where a user has failed to log in to a Management Controller from IPMI serial client Severity: Info Serviceable: No...
  • Page 119 • FQXSPSE4034I: User [arg1] has removed a certificate. User removed certificate Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0164 User Action: Information only; no action is required •...
  • Page 120 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0219 User Action: Information only; no action is required • FQXSPSE4039I: Temporary user account [arg1] is created by inband tool. Temporary user account create Severity: Info Serviceable: No...
  • Page 121 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0238 User Action: Information only; no action is required • FQXSPSE4043I: Retrieving the third-party password [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 122 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0242 User Action: Information only; no action is required • FQXSPSE4047I: Role [arg1] is [arg2] and assigned with custom privileges [arg3][arg4][arg5][arg6] [arg7][arg8][arg9][arg10][arg11] by user [arg12] .
  • Page 123 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0251 User Action: Information only; no action is required • FQXSPSE4051I: Management Controller [arg1] joined the neighbor group [arg2] by user [arg3] at IP address [arg4].
  • Page 124 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0264 User Action: Information only; no action is required • FQXSPSE4055I: SED encryption is enabled by user [arg1] at IP address [arg2]. SED encryption is enabled.
  • Page 125 CIM Prefix: IMM CIM ID: 0268 User Action: Information only; no action is required • FQXSPSE4059I: User [arg1] password modified by user [arg2] from [arg3] at IP address [arg4]. A user account was changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 126 User Action: Information only; no action is required • FQXSPSE4063I: The system guard configuration is updated: status=[arg1], hardware inventory= [arg2] and action=[arg3] by user [arg4] from [arg5] at IP address [arg6]. The system guard configuration is updated by user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 127 User Action: Information only; no action is required • FQXSPSE4067I: User [arg1] accessible interfaces is set to [arg2][arg3][arg4][arg5][arg6] by user [arg7] from [arg8] at IP address [arg9]. User account accessible interfaces assigned by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0285...
  • Page 128 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0291 User Action: Information only; no action is required • FQXSPSE4071I: Chassis Intrusion detection is [arg1] by user [arg2] from [arg3] at IP address [arg4]. A user enables or disables Chassis Intrusion detection Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 129 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0300 User Action: Information only; no action is required • FQXSPSE4075I: [arg1] by KCS to allow secure boot to be enabled by user [arg2] from [arg3] at IP address [arg4]. Allow Secure boot to be enabled over KCS Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 130 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0315 User Action: Information only; no action is required • FQXSPSE4079I: The Operator role is [arg1] to contain Remote Console Access permission by user [arg2] from [arg3] at IP address [arg4]. Update privilege to enable/disable Operator to access Remote Console Severity: Info Serviceable: No...
  • Page 131 User Action: Information only; no action is required • FQXSPSE4083I: The local cached key has expired and destroyed it. This message is for the use case where the local cached key has expired and destroyed it. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 132 • FQXSPSE4089I: The chassis node with node ID [arg1] is inserted. This message is for the use case where node is inserted into the chassis. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0337 User Action: Information only;...
  • Page 133 A user installs License Key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0096 User Action: Information only; no action is required • FQXSPSS4003I: License key for [arg1] removed by user [arg2]. A user removes a License Key Severity: Info Serviceable: No...
  • Page 134 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0195 User Action: Information only; no action is required • FQXSPSS4007I: The BMC functionality tier is changed from [arg1] to [arg2]. Tier Change Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 135 CIM Prefix: IMM CIM ID: 0237 User Action: Information only; no action is required • FQXSPSS4011I: Fan speed boost setting is changed from [arg1] to [arg2]. The setting of fan speed boost is changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0254...
  • Page 136 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0085 User Action: Information only; no action is required • FQXSPTR4003I: Synchronize time setting by user [arg1]: Mode=Sync with server clock. A user configured the Date and Time synchronize settings Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 137 Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0518 User Action: Information only; no action is required • FQXSPUN0018J: Sensor [SensorElementName] has transitioned from normal to non-critical state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal.
  • Page 138 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If problem persists, collect Service Data log and Contact Lenovo Support.
  • Page 139 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If problem persists, collect Service Data log and Contact Lenovo Support.
  • Page 140 This message is for the use case when an implementation has detected a Sensor has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0509 User Action: Information only;...
  • Page 141 This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable from less severe has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0525 User Action: Complete the following steps until the problem is solved:...
  • Page 142 CIM Prefix: PLAT CIM ID: 0442 User Action: 1. Flash XCC firmware to the latest level and reboot system. 2. If the problem still exist, please contact local service. • FQXSPUP0007L: Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName].
  • Page 143 This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management). Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0035...
  • Page 144 • FQXSPUP4005I: FPGA firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes/servers. A mismatch of FPGA firmware has been detected between nodes/servers Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0133...
  • Page 145 • FQXSPUP4009I: Please ensure that the system is flashed with the correct [arg1] firmware. The Management Controller is unable to match the firmware to the server. This message is for the use case where a firmware version does not match the server. Severity: Error Serviceable: No Automatically notify Support: No...
  • Page 146 • FQXSPWD0001I: Reboot of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. This message is for the use case when an implementation has detected a Reboot by a Watchdog occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0370 User Action:...
  • Page 147 User Action: Information only; no action is required Chapter 2 XClarity Controller events...
  • Page 148 ThinkSystem SR860 Messages and Codes Reference...

  • Page 149: Chapter 3. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 150 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0007I [arg1] DIMM number [arg2] has been replaced. [arg3] Informational FQXSFMA0008I DIMM [arg1] POST memory test failure has been recovered. [arg2] Informational FQXSFMA0009I Invalid memory configuration for Mirror Mode has been recovered. Informational [arg1] FQXSFMA0010I...
  • Page 151 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4081I Host Power-On password has been cleared. Informational FQXSFPU4082I Host Admin password has been changed. Informational FQXSFPU4083I Host Admin password has been cleared. Informational FQXSFPU4084I Host boot order has been changed. Informational FQXSFPU4085I Host WOL boot order has been changed.
  • Page 152 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0028M DIMM [arg1] Self-healing, attempt post package repair (PPR) Warning exceeded DIMM level threshold [arg2] at Rank [arg3] Sub Rank [arg4] Bank [arg5] Row [arg6] on Device [arg7]. [arg8] Warning FQXSFMA0030K Intel Optane DCPMM [arg1] Percentage Remaining is less than...
  • Page 153 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4045G Physical Presence is not asserted, abort TPM Firmware upgrade. Warning FQXSFPU4050G Failed to update TPM Firmware. Warning Warning FQXSFPU4051G Undefined TPM_TCM_POLICY found FQXSFPU4052G TPM_TCM_POLICY is not locked Warning Warning FQXSFPU4053G...
  • Page 154 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0001M DIMM [arg1] has been disabled due to an error detected during POST. Error [arg2] FQXSFMA0002M An uncorrectable memory error has been detected on DIMM [arg1] at Error address [arg2].

  • Page 155: List Of Uefi Events

    Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0010K A cache size mismatch has been detected for one or more Error processors. FQXSFPU0011K A cache type mismatch has been detected for one or more Error processors. FQXSFPU0012K A cache associativity mismatch has been detected for one or more Error...
  • Page 156 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller. Severity: Warning User Action: Complete the following steps: 1. Reboot the system.
  • Page 157 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 158 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 159 1. Power off the system and remove A/C power. 2. Restore A/C power and power on the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 160 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates. 2. If this device and/or any attached cables were recently installed, moved, serviced or upgraded.
  • Page 161 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
  • Page 162 Reseat adapter and any attached cables. 2. Move adapter to a different system slot, if available. 3. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. Note: It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded.
  • Page 163 1. Check the log for a separate error related to an associated PCIe device and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 164 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 165 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
  • Page 166 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 2. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.)
  • Page 167 4. If the DIMMs have been upgraded just prior to the issue than update uEFI using alternate or minimal configuration. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 168 5. After you install qualified memory and power up the server, check to ensure this informational event is not logged again. 6. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0007I: [arg1] DIMM number [arg2] has been replaced. [arg3]...
  • Page 169 Clear CMOS settings by removing battery for a few seconds. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0009I: Invalid memory configuration for Mirror Mode has been recovered. [arg1] Severity: Info Parameters: [arg1] DIMM identifier consists of S/N, FRU and UDI, e.g. "739E68ED-VC10 FRU 0123456"...
  • Page 170 User Action: Complete the following steps: 1. Reseat affected DIMM. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. Swap the DIMM to another known good location. 4. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 171 Complete the following steps: 1. Reseat the affected NDIMM, and the DIMM in the adjacent slots if populated. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 172 DIMM connector on that memory channel. 2. If no problem is observed on the BBU connectors or the problem persists, Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 173 4. Reset UEFI to the default settings. 5. If the problem persists, update the UEFI firmware. 6. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 174 2. Boot to F1 setup and enable the DIMM. Reboot the system. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 175 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key. • FQXSFMA0029I: The PFA of DIMM [arg1] has been deasserted after applying PPR for this DIMM.
  • Page 176 2. Back up data. 3. Check if the DCPMM meets warranty terms. a. If the DCPMM meets the warranty terms, contact Lenovo Support for DCPMM replacement. b. If the DCPMM does not meet the warranty terms, order a new comparable DCPMM through an authorized Lenovo reseller.
  • Page 177 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0034M: DIMM [arg1] (UID: [arg2]) of Intel Optane DCPMM persistent memory interleave set should be moved to DIMM slot [arg3] in sequence. Severity: Warning Parameters: [arg1] DIMM Silk Label, 1-based...
  • Page 178 3. This error message will provide the UID of the missing DCPMM, 4. Use Lenovo Service Client or contact Lenovo Support to parse log to get correct location for DCPMM Find the missing DCPMM and install it in the correct location.
  • Page 179 Complete the following steps: 1. Check system spec and follow the rules for populating DCPMM in correct order. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFMA0041K: Near Memory/Far Memory ratio (1:[arg1].[arg2]) for Intel Optane DCPMM configuration is not in recommended range (1:2 - 1:16).
  • Page 180 Complete the following steps: 1. Perform a virtual reseat or AC cycle the server. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 181 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for a firmware update required for this processor and install that update, if applicable. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 182 1. If this is a newly installed option, ensure that matching processors are installed in the correct processor sockets. 2. Check Lenovo Support site for an applicable service bulletin that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 183 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch issues found. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 184 1. Verify that matching processors are installed in the correct processor sockets. Correct any mismatch found. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 185 User Action: Complete the following steps: 1. If the processor or firmware was just updated, check the Lenovo Support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If the problem persists, collect Service Data logs and contact Lenovo Support.
  • Page 186 4. Determine if there have been recent changes to the hardware, firmware or operating system. Reverse them if possible. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU0020I: The UEFI firmware image capsule signature is invalid.
  • Page 187 Security -> Physical Presence Policy Configuration), user is allowed to assert remote Physical Presence via IPMI tool.) 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU0023I: Secure Boot Image Verification Failure has been cleared as no failure in this round boot.
  • Page 188 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 189 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot the system. 3. If the problem persists, collect Service Data logs.
  • Page 190 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 191 ThinkSystem SR850P Types 7D2F, 7D2G, 7D2H > Hardware replacement procedures > motherboard replacement>Enable TPM/TCM>Set the TPM version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4046I: TPM Firmware will be updated from TPM1.2 to TPM2.0.
  • Page 192 Usually, the TPM update information is located in “System board replacement” section in “Hardware replacement procedures”. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4051G: Undefined TPM_TCM_POLICY found...
  • Page 193 1. Re-install the original TCM/TPM card that shipped with the system. 2. Reboot the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 194 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
  • Page 195 Complete the following steps: 1. Review XCC logs for communication errors and resolve. 2. AC cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFSR0001M: [arg1] GPT corruption detected, DiskGUID: [arg2] Severity: Warning Parameters: [arg1] GPT corruption location.
  • Page 196 2. Connect at least one bootable device to the system. 3. Connect AC power to the system. 4. Power on system and retry. 5. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFTR0001L: An invalid date and time have been detected. Severity: Warning...

  • Page 197: Chapter 4. Xclarity Provisioning Manager Events

    Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 198 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMEM0004I Launching diagnostic program Informational FQXPMEM0005I boot diagnostic program success Informational FQXPMNM0002I Set BMC network parameters to new values. Informational FQXPMOS0010I Red Hat RHEL 7.3 (64-bit) OS installed Informational FQXPMOS0011I Red Hat RHEL 6.9 (64-bit) OS installed...
  • Page 199 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMCL0005K Current System Boot Mode is Legacy. OS Clone only support UEFI Warning Mode. FQXPMCL0030K Failed to export raid config. Warning FQXPMCL0032K Failed to import raid config. Warning FQXPMCL0034K Failed to export uefi settings.

  • Page 200: List Of Xclarity Provisioning Manager Events

    The update package is invalid. Failed to update the firmware. Error FQXPMUP0208M Failed to execute reboot BMC command Error List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. ThinkSystem SR860 Messages and Codes Reference...
  • Page 201 • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. If the problem persists, reflash BMC firmware. 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 202 • FQXPMCL0030K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 203 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0033I: Import raid config successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0034K: Failed to export uefi settings. Severity: Warning User Action: 1.
  • Page 204 3. Retry the export of BMC setting. 4. If the problem persists, contact technical support. • FQXPMCL0039I: Export bmc settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0040K: Failed import bmc settings. Severity: Warning User Action: 1.
  • Page 205 Information only; no action is required. • FQXPMEM0004I: Launching diagnostic program Severity: Info User Action: Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1.
  • Page 206 Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 3.
  • Page 207 5. If the problem persists, perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, contact technical support. •...
  • Page 208 Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. If the problem persists, reflash BMC firmware. 3. Retry OS deployment. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 209 Information only; no action is required. • FQXPMOS0011I: Red Hat RHEL 6.9 (64-bit) OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0012I: SLES 12 for AMD64 and Intel64 Service Pack 2 OS installed Severity: Info User Action: Information only;...
  • Page 210 Severity: Info User Action: Information only; no action is required. • FQXPMOS0020I: Hyper-V Server 2016 SERVERHYPERCORE OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0021I: Windows Server 2016 SERVERSOLUTION OS installed Severity: Info User Action: Information only;...
  • Page 211 Information only; no action is required. • FQXPMRS0011K: Failed to change disk drives' state. Severity: Warning User Action: 1. Ensure LXPM and RAID adapter firmware are at the latest levels. 2. Ensure the state of the RAID adapter and disk drives are both healty. 3.
  • Page 212 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. •...
  • Page 213 Severity: Error User Action: 1. Do one of the following: – If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the server. – If the affected drive(s) are not detected by the system or failing to respond: a.
  • Page 214 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0012I: Change disk drives' state successfully.
  • Page 215 1. Follow prompts to update the firmware and retry the update. 2. If the problem persists, contact technical support. • FQXPMUP0002K: The selected packages are not compatible Severity: Warning User Action: 1. Follow prompts to update each individual firmware package. 2.
  • Page 216 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4.
  • Page 217 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 218 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 219 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 220 • FQXPMVD0002H: Failed to update the VPD data. Severity: Warning User Action: 1. Press "Update" button on VPD update page. 2. Perform AC reset or virtual reseat if step 1 failed. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.

  • Page 221: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 222: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 223: Contacting Support

    • Lenovo XClarity Essentials OneCLI Lenovo XClarity Essentials OneCLI has inventory application to collect service data. It can run both in- band and out-of-band. When running in-band within the host operating system on the server, OneCLI can collect information about the operating system, such as the operating system event log, in addition to the hardware service data.
  • Page 224 ThinkSystem SR860 Messages and Codes Reference...

  • Page 225: Index

    Index Lenovo XClarity Controller error messages collecting service data Lenovo XClarity Controller events creating a personalized support web page custom support web page service and support before you call error codes and messages hardware Lenovo XClarity Controller UEFI 145, 193...
  • Page 226 ThinkSystem SR860 Messages and Codes Reference...
  • Page 228 Part Number: SP47A30811 Printed in China (1P) P/N: SP47A30811 *1PSP47A30811*...

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