Troubleshooting - D-Link DIR-615 Quick Installation Manual

TROUBLESHOOTING

Question 1. How do I reset the router to the factory
default settings?
You can restore the factory default settings via the hardware WPS/RESET button
located on the back panel of the router. Press the button (with the device turned
on) and hold it for 10 seconds, then release it. Wait until the router is rebooted
(about a minute or two).
Then access the web-based interface (see the Default Settings section of the
present document) and configure all needed settings.
Question 2. What can I do if my router is not working
correctly?
Below are some steps applicable to the most common issues.
1. Check the LEDs on the top panel of the router. The following LEDs should
be solid or fast blinking green: POWER, INTERNET and WLAN (if the
wireless network is on and in use).
2. Make sure that all cables are connected properly.
3. Power off the router for 20 seconds, then power it on again.
Question 3. Why am I unable to connect to
the Internet?
Contact your ISP to make sure that the relevant service is available and that you
use correct connection settings.