Upgrade; Device Reboot; Questions & Answers - Motorola MTSST9N0N01 User Manual

MVMS Storage Server User Manual

3.8 Upgrade

You can upgrade the storage server when there is a new software version available. Get the upgrade
software from your distributor, click System Maintenance Device Upgrade to go to the interface as
shown below. Click "Browse" button to select the upgrade file and then click "Upgrade" button to
start upgrading.

3.9 Device Reboot

Click System Maintenance Device Reboot to go to the interface as shown below.
Click "Device Reboot" to reboot the device.
4 Questions & Answers
Q1. When the storage server is being started it shows "A discovery error has occurred, please
power cycle the system and all the enclosures attached to this system".
A1. It indicates that the RAID card could not finish searching in 120 seconds. The system's SAS
cable may be wrong connected. Please check the cable connection and repair the problems. Then
restart the system later.
Q2. It takes a very long time to rebuild the RAID.
A2. RAID rebuilding time depends on RAID size and the rebuilding process may take more than ten
hours. Recording and playback will not be affected when rebuilding.
Q3. How to replace the abnormal disks in the RAID?
A4. The corresponding disk status indicator will turn red in the disk RAID interface if the disk in the
RAID is abnormal. Uninstall the abnormal disk in the storage server case and then refresh the
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