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LIMITED WARRANTY
CD-i
One (1) Year Free Labor
• One (1) Year Free Parts Service
• This CD-i must be shipped in for warranty service.
Please keep...
...your sales receipt and other material proving proof-of-
purchase. Attach it to this owner's manual and keep it nearby.
Please also keep the original box and packing material should
you ever need to ship your CD-i player to Philips for service.
One (1) Year Coverage...
...starts from the date you bought your product. Both parts
and labor are covered at no cost to you. Any defective part
will be repaired or replaced. Any part is covered only for the
original warranty period. Once the one (1) year warranty on
the product has expired, the warranty on any replaced or
repaired part also expires. Service for your CD-i is provided by
shipping it to the Philips Factory Service Center (listed to the
right) which specializes in this type of product.
After one year, you must pay for all labor, parts,
transportation, and service charges.
Who is Protected? ... Where?
Only the person who has proof-of-purchase will receive
warranty service. This service will be provided to any product
bought and used in the U.S.A., Puerto Rico, the Virgin Islands
and Canada. If you move within these areas you must ship
your monitor to the designated Philips Factory Service Center
listed in this warranty.
Before Calling for Service...
...please check your owner's manual. A check of the controls
discussed there may save you a service call.
How To Get Warranty Service
Due to the sophisticated nature of this product, warranty
service will be provided by the Philips Personal Information
Products Answer Center. If you feel you require warranty
service for or need to discuss a problem about your CD-i,
please contact the Philips Personal Information Products
Answer Center at (800) 845-7301. There, a technician will go
through a diagnostic check list with you and if it is determined
the unit needs to be repaired, you will be given a return
authorization number. Carefully pack the CD-i in secure
packaging for safe shipment. It is recommended that you retain
the carton and all packing materials from this unit. These
materials are specifically designed and manufactured for
shipping this product. Deliver or ship it freight prepaid and
insured to the Philips Factory Service Center listed, with
evidence of the purchase date and description of the problem.
Following warranty repair, the unit will be returned to you
freight prepaid. Be sure you include your complete return
address on the outside of the carton.
Warranty Exclusions -
Your Warranty Does Not Cover...
...replacing or repairing your product because of misuse,
accident, unauthorized repair, or other cause not within the
control of Philips Consumer Electronics Company.
...incidental or consequential damages resulting from the
product. Some states do not allow the exclusion of incidental
damages, so the above exclusion may not apply to you.
...labor charges for installation or set-up, adjustment of
customer or preference controls, and installation or repair of
antenna systems outside the product.
...a product bought, used, or serviced outside the U.S.A., Puerto
Rico, the Virgin Islands, and Canada.
...problems caused by signal or cable conditions outside the
product.
For product purchased in the U.S.A., Puerto
Rico, or the Virgin Islands
How To Get Warranty Service:
If warranty service is required, you must ship your product
with proof-of-purchase to a Philips Factory Service Center
(listed below.)
Philips Factory Service
6333 Busch Boulevard
Columbus, OH 43229
(614) 781-2605
IN THE U.S.A., PUERTO RICO, OR THE VIRGIN ISLANDS,
ALL IMPLIED WARRANTIES INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED IN DURATION
TO THE DURATION OF THIS EXPRESS WARRANTY. Some
states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may
have other rights which vary from state to state.
Philips Service Company
P.I.P. Information Center
(800) 835-3506
For product purchased in Canada
How To Get Warranty Service:
To obtain warranty service, the product must be delivered
(carried-in) to a Philips Consumer Service Branch (listed
below). These warranties are given in lieu of all other
warranties. No other guarantees or warranties are expressed or
implied, including any implied warranties of merchantability
or fitness for a particular purpose. Philips shall not be liable
under any circumstances for any direct, indirect, special,
incidental or consequential damages, howsoever incurred,
even if notified of the possibility of same.
All that's required to validate your original factory warranty is
to present your bill of sale as proof of purchase.
Philips Electronics Ltd.
601 Milner Avenue • Scarborough, Ontario Ml B1M8 • (416) 292-5161
4977 Levy Street • St. Lurent, Quebec H4R 2N9 • (514) 956-0210
1741 Boundary Road, • Vancouver, B.C. V5M 3Y2 • (604) 294-3441
IMPORTANT REMINDER:
Please fill out and mail your warranty registration card promptly.
It will be easier for us to notify you if it should ever be required.
Please also keep your sales receipt and other proof-of-purchase
information.
Please write in your model and serial numbers below.
These numbers are located on your unit. Keep this
manual nearby for easy reference.
Model No.: CD1 615_
Serial No.:
EL4931E001
5
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