Position the boom ..................7 Buttons and LEDs .................... 8 Dell Peripheral Manager .................. 10 What is Dell Peripheral Manager? ............10 Installing Dell Peripheral Manager ............10 Replacing the ear cushions ................11 Regulatory and PPID label position ..............13 Troubleshooting ....................
Overview 1. Boom microphone 2. Busy light LED 3. Microphone mute button with LED 4. Volume control button 5. Call control button 6. Microsoft Teams button with LED 7. USB-C connector 8. USB-A adapter...
Storage temperature -5°C to 45°C (23°F to 113°F) Operating humidity 5% to 90% relative humidity Compatible accessories (Sold separately) Compatible replacement ear cushion Dell Wired Headset Ear Cushions - HE324 System Requirement Windows 10 64-bit, Windows 11 64-bit and MacOS.
Headset Setup Power and setup Power on your headset by plugging the cable to the USB-C port on the computer. A USB- A adapter is also provided as an alternative for connection to the USB-A port. Adjust the headband The headset can be worn on both the left and right sides. Lengthen or shorten the band until it fits comfortably.
Position the boom Flip the boom mic arm down to unmute and flip up to mute. You hear voice commands mic unmute and mic mute, that indicate the status of the mic. The headset automutes or unmutes when the boom mic is flipped down 100 degrees or over, the full deployment angle is 130 degrees.
Buttons and LEDs Action Button LED Behavior Voice Prompt Connect the headset Teams button on the to the computer headset blinks once when the Teams and then goes static application is running white. Connect the headset Teams button on the to the computer headset blinks ten when the Teams...
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Behavior when running Microsoft Teams application Action Button LED Behavior Voice Prompt During Teams call - Busy light turns red during a Teams call. - Teams button displays white light when it is running. Evoke/Open Teams Single press on the - Teams icon displays Teams voice prompt notification...
Dell Peripheral Manager What is Dell Peripheral Manager? The Dell Peripheral Manager application helps you manage and set up various Dell Peripherals connected to your Windows OS computer. It allows the user to make changes to the audio and device settings with additional customization such as Audio Mode, Microphone, Sidetone, Audio Output, Busy Light and more.
Replacing the ear cushions Removal To remove ear cushions, do the following: 1. Pry off the cushion from the bottom center of the ear cup. 2. Continue to work on the sides to release the ear cushion from the ear cup.
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Replacement To replace ear cushions, do the following: 1. Align the notch on the ear cushion to the bottom center of the ear cup. 2. Continue to align on the sides to put back the ear cushion to the ear cup.
Regulatory and PPID label position The regulatory label and PPID (Product Part Identification) are under the ear cushion of the ear cup that has no boom microphone. NOTE: The image is a sample illustration to show the regulatory label location only. Locate the ear cushion of your device to find the applicable regulatory labels or logos.
Troubleshooting ● Press the volume up button on your headset. Also, check I cannot hear the caller. and adjust the volume settings on your computer for accuracy. ● Go to the audio settings in your sound control panel/preferences and select your headset as the default audio device.
Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end-user agreement, which you can find at www.dell.com/ terms. This document contains a binding arbitration clause.
Use only products and accessories designated for this device. • If skin irritation develops after using this device, stop using the device and contact DELL. • Do not let children play with small parts of the device, as they may enter the child's airways and cause choking.
• Use only chargers supplied by DELL to charge your device and follow the charging instructions provided. In addition, if the headset is to be charged using a cell phone charger, use only chargers approved and supplied by the cell phone manufacturer for that model.
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To...