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Related Manuals for Dell Pro WL5024
Summary of Contents for Dell Pro WL5024
- Page 1 Dell Pro Wireless ANC Headset WL5024 User’s Guide Regulatory Model: HS2404/UD2403...
- Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Position the boom ..................13 Buttons and LEDs ....................14 Dell Peripheral Manager ..................16 What is Dell Peripheral Manager? ............... 16 Installing Dell Peripheral Manager ............... 16 Replacing the ear cushions................. 17 Regulatory and PPID label position ..............19 Troubleshooting ....................20... -
Page 4: What's In The Box
What’s in the box 1. WL5024 headset 2. USB-C Wireless Audio Receiver 3. USB-C charging cable 4. USB-A adapter 5. Soft carry pouch 6. Documentations... -
Page 5: Overview
Overview 1. Discrete boom microphone 2. Busy light LED 3. Microsoft Teams button 4. Microphone mute button 5. ANC button 6. Power LED 7. Power/Bluetooth pairing button 8. Volume control button 9. Call control/multimedia button 10. USB-C Wireless Audio Receiver 11. -
Page 6: Specification
5% to 90% relative humidity Compatible accessories (Sold separately) Compatible replacement ear cushion Dell Pro Wired/Wireless Headset Ear Cushions - HE524 Replacement audio wireless receiver Dell Wireless Audio Receiver – HR024 System Requirement Windows 10 64-bit, Windows 11 64-bit, and MacOS. -
Page 7: Headset Setup
Headset Setup Charging the headset To charge the headset, connect the USB-C charging cable to the computer. Power LED and Busy light LED light up white during charging. Battery charging time to fully charge the headset is about 2.5 hour. Fully charged Power LED and Busy light LED turns off when fully charged. -
Page 8: Turning On/Off The Headset
Turning on/off the headset Press and hold the power button for 1 second to turn on and off the headset. You hear power on and off voice prompt. -
Page 9: Connecting The Headset
Bluetooth pairing voice prompt. The power LED blinks blue in a fast pace while pairing. Once paired, the power LED lights up for 3 seconds and slowly blinks in blue. When pairing the headset to the computer through Windows Setting app, go to Add a device and select Dell WL5024 Headset to connect. - Page 10 If your computer supports the Swift Pair function, you can use it to connect your headset to the computer. When the headset is connected to a computer successfully, select Headphones (Dell WL5024 Headset Stereo) for playback device.
- Page 11 Dell Pair is pre-installed on certain Dell computers. For more information on the list of Dell Pair compatible devices, see www.dell.com/support/kbdoc/000201693. If the laptop model number is supported and Dell Pair is not available, then you can manually download and install the application.
- Page 12 2. Press and hold the power button for 3 seconds, ensuring that the LED blinks blue, indicating the Bluetooth pairing has been initiated. 3. Dell Pair notifies when a supported device is turned on. Click Pair to begin a seamless Bluetooth pairing with the device.
- Page 13 USB-C Wireless Audio Receiver LED: blinks blue when not connected and lights up blue when connected. When the headset is connected to a computer successfully, select “Headset Earphone (Dell HR024 Audio Receiver)” for playback device.
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Page 14: Adjust The Headband
Adjust the headband Lengthen or shorten the band until it fits comfortably. The ear cup can be adjusted to +90 degrees and -20 degrees at most. The cushions should sit comfortably over the center of your ears. Position the boom The discrete boom microphone should be worn on left side. -
Page 15: Buttons And Leds
Buttons and LEDs Action Button LED Behavior Voice Prompt Connect the headset USB-C Wireless to the computer Audio Receiver when the Teams displays purple light. application is running USB-C Wireless Connect the headset to the computer Audio Receiver when the Teams displays blue light. - Page 16 Behavior when running Microsoft Teams application Action Button LED Behavior Voice Prompt During Teams call - Busy light turns red. Evoke/Open Teams Single press on the USB-C Wireless Teams voice prompt notification Teams button when receiving a Audio Receiver Teams notification. blinks purple.
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Page 17: Dell Peripheral Manager
Dell Peripheral Manager What is Dell Peripheral Manager? The Dell Peripheral Manager application helps you manage and set up various Dell Peripherals connected to your Windows OS computer. It allows the user to make changes to the audio and device settings with additional customization such as Audio Mode, Microphone, Sidetone, Audio Output, Busy Light and more. -
Page 18: Replacing The Ear Cushions
Replacing the ear cushions Removal Hold the headset earpiece and gently pull the ear cushion from the middle front. - Page 19 Replacement Align the notch on the ear cushion with the corresponding point at the middle back of the ear cup and press it gently. NOTE: Ensure that the R and L markings on the ear cushion are correctly positioned when replacing.
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Page 20: Regulatory And Ppid Label Position
Regulatory and PPID label position The regulatory labels and PPID (Product part identification) are under the ear cushion of both ear cups. Remove the ear cushion to find the regulatory labels and PPID. NOTE: The image is a sample illustration to show the regulatory label location only. -
Page 21: Troubleshooting
Troubleshooting ● Turn on the computer and use the charging cable to connect Headset does not turn on upon first use. the headset to the computer. ● Charge the headset by connecting the charging cable to a USB port on the computer. ●... - Page 22 Headset button not working. Bluetooth. ● Connect using the audio receiver because headset buttons don’t work when connected through Bluetooth. ● Windows 10 (version 19041) is the oldest version to support Dell Dell Pair notification does not open when a Bluetooth Pair.
- Page 23 ● Proceed to reconnect through Dell Pair with the following steps: Dell Pair reports a pairing error 1. If a Bluetooth device is near the computer or in pairing mode, or if Dell Pair UI assists with the pairing process.
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Page 24: Statutory Information
Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end-user agreement, which you can find at www.dell.com/ terms. This document contains a binding arbitration clause. -
Page 25: Safety Information
Do not use force to insert the in-ear / in-ear headphones into the ear canal. If they get stuck in the ear canal, consult your doctor. • Use only chargers supplied by DELL to charge your device and follow the charging... -
Page 26: Battery Safety
instructions provided. In addition, if the headset is to be charged using a cell phone charger, use only chargers approved and supplied by the cell phone manufacturer for that model. Do not use the charger for any other purpose. Make sure the operating voltage matches the voltage of the power supply. -
Page 27: Getting Help
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To...