Troubleshooting; Warranty Card - Honeywell HWL-F01WT User Manual

TROUBLESHOOTING

If you are experiencing issues, please follow these troubleshooting steps:
1. Check if the power cord is loose.
2. Check if the batteries in the remote need to be replaced. If the touch panel on the lamp is
working properly but the remote is not working, it may be due to low battery power and you
need to replace the batteries. If the problem persists after replacing the batteries, please
contact our customer support team for assistance.
3. Tap the touch panel on the lamp to check if it's working properly. If the remote is working
properly but the touch panel is not responding, it may be a panel malfunction and you need
to contact our customer support team for assistance.
If you have checked the above three points but the floor lamp still cannot be turned on, it may
be due to internal circuit damage of the product. Please contact our customer support team
to resolve the issue.
Email: support@honeywellsmartlighting.com

WARRANTY CARD

Return and Exchange Notes
Huo Ming Technology Guangdong Co., Ltd. warranties this product to be free from defects in materials
and workmanship for a period of 2 years and valid only in the United States, Canada, United Kingdom,
Germany, France, Spain, and Italy.
This warranty only covers products that are properly installed, properly maintained and appropriately
operated in accordance with the instructions provided. This limited warranty does not cover any failures
or operating difficulties due to normal wear and tear, accident, abuse, misuse, alteration, misapplication,
improper installation or improper maintenance.
Kind reminder: If you have a problem with your order and contact us for help, please be sure to attach
your product order information and photos (if necessary) to get a quick solution.
IMPORTANT: If you experience product-related problems, please first contact our customer support
center as soon as possible. We can help solve your problem before deciding to return the product. Do not
attempt to disassemble the product or change any of the original parts or accessories. Doing so may
void your warranty and cause damage to the product or personal injury.
The Warranty Does Not Cover:
1. Damage resulting from abusive, unreasonable use or supplemental damage.
2. Defects that are the result of normal wear and tear will not be considered manufacturing defects
under this warranty.
3. Damage resulting from any unauthorised attempts to repair or from any use not in accordance with
the instruction manual.
4. Damage resulting from not following the instructions mentioned in Safety and Maintenance Guide.
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