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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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Summary of Contents for Philips 227E6EDSD/00

  • Page 1 227E6 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes....19 5. Power Management ......20 6. Regulatory Information ......21 7. Customer care and warranty ...29 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........29 7.2 Customer Care & Warranty ....31 8. Troubleshooting & FAQs ....35 8.1 Troubleshooting ...........35 8.2 SmartControl Lite FAQs ......36...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational • IMPORTANT: Always activate a moving conventions used in this document. screen saver program when you leave your monitor unattended. Always activate Notes, Cautions and Warnings a periodic screen refresh application Throughout this guide, blocks of text may be...
  • Page 5: Disposal Of Product And Packing

    1. Important From the planning, design and production 1.3 Disposal of product and packing stages, Philips emphasizes the important of material making products that can easily be recycled. At Philips, end-of-life management primarily entails Waste Electrical and Electronic Equipment- participation in national take-back initiatives...
  • Page 6: Setting Up The Monitor

    保留备用 Monitor drivers SmartControl software Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. (2) Use your fingers to tighten the screw located at the bottom of the base, and secure the base to the column tightly.
  • Page 7 2. Setting up the monitor Connecting to your PC video connector on the back of your computer. 227E6BSD/227E6BSW/227E6ESD/227E6ESW: 4. Plug the power cord of your computer and your monitor into a nearby outlet. 5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.
  • Page 8: Operating The Monitor

    What is On-Screen Display (OSD)? Front view product description On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen...
  • Page 9 2. Setting up the monitor The OSD Menu Resolution notification Below is an overall view of the structure of the This monitor is designed for optimal On-Screen Display. You can use this as a reference performance at its native resolution, when you want to work your way around the 1920×1080@60Hz.
  • Page 10: Mhl (Mobile High-Definition Link) Introduction

    MHL capable mobile device to devices already working and connected to this large Philips MHL display, and watch your available inputs HD videos come to life with full digital sound.
  • Page 11: Image Optimization

     and sharpness in real time. Whether you're working with text applications, displaying images  or watching a video, Philips SmartImage Lite delivers great optimized monitor performance.  Why do I need it? • Standard: Enhances text and dampens...
  • Page 12: Smartcontrast

    3. Image Optimization 3.2 SmartContrast 3.3 Philips SmartControl Lite The new SmartControl Lite software by Philips What is it? allows you to control your monitor via an easy Unique technology that dynamically analyzes to use on-screen graphic interface. Complicated displayed content and automatically optimizes...
  • Page 13 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 14 3. Image Optimization Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage Lite (Please refer to SmartImage Lite section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input.
  • Page 15 3. Image Optimization 2. Start - starts the 6-step color calibration First color Calibration Screen: sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 16 3. Image Optimization menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl Lite tabs are not available. • Displays current preference settings. • A checked box enables the feature. The check box is a toggle.
  • Page 17 3. Image Optimization Help>User Manual - Will only be active when Context Sensitive menu selecting User Manual from the drop-down The Context Sensitive menu is Enabled by Help menu. On a non-supported display default. If Enable Context Menu has been capable of DDC/CI, only the Help and Options checked in the Options>Preferences pane, then tabs are available.
  • Page 18 3. Image Optimization • Technical Support - displays the tech support page. • Check for Update - takes the user to PDI Landing and checks the user’s version against the most current available. • About - Displays detailed reference information: product version, release information, and product name.
  • Page 19: Technical Specifications

    4. Technical Specifications 4. Technical Specifications Picture/Display IPS-ADS LCD(227E6ESW/227E6ESD/227E6EDSD/227E6EDSW); Monitor Panel Type TFT LCD (227E6BSW/227E6BSD) Backlight Panel Size 21.5" W (54.6cm) Aspect Ratio 16:9 Pixel Pitch 0.248 x 0.248 mm Brightness 250cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 14ms(227E6ESD/227E6ESW/227E6EDSD/227E6EDSW) Response Time (typ.) 5ms(227E6BSD/227E6BSW) 5ms(GtG) ( 227E6ESD/227E6ESW/227E6EDSD/227E6EDSW )...
  • Page 20 4. Technical Specifications Tilt -5° / +20° 227E6E/227E6B: Power 227E6BSD/227E6BSW : 20.55W(typ.), 21.92W(max.) On Mode 227E6ESD/227E6ESW : 17.82W(typ.), 19.16W(max.) 227E6EDSD/227E6EDSW : 17.79W(typ.), 19.71W(max.) Sleep (typ.) 0.5W Off (typ.) 0.3W Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) Power Supply External, 100-240VAC, 50-60Hz Dimension Product with stand (WxHxD)
  • Page 21: Resolution & Preset Modes

    4. Technical Specifications Note 4.1 Resolution & Preset Modes 1. EPEAT Gold or Silver is valid only where Maximum Resolution Philips registers the product. Please visit 1920x1080@60Hz (analog input) www.epeat.net for registration status in 1920x1080@60Hz (digital input) your country. Recommended Resolution 2.
  • Page 22: Power Management

    5. Power Management • Contrast: 50% 5. Power Management • Brightness: 250 nits; If you have VESA DPM compliance display card • Color temperature: 6500k with full white or software installed in your PC, the monitor pattern can automatically reduce its power consumption Note when not in use.
  • Page 23: Regulatory Information

    • Both product and product packaging is electronic equipment have been adhered to prepared for recycling in order to make Philips monitors safe to use • The brand owner offers take-back options throughout its life cycle. Corporate Social Responsibility Congratulations! • The brand owner demonstrates the...
  • Page 24 6. Regulatory Infomation EPEAT CE Declaration of Conformity (www.epeat.net) This product is in conformity with the following standards The EPEAT (Electronic • EN60950-1:2006+A11:2009+A1: Product Environmental 2010+A12:2011+A2:2013 (Safety Assessment Tool) program requirement of Information Technology evaluates computer Equipment). desktops, laptops, and monitors based on 51 environmental criteria developed through • EN55022:2010(Radio Disturbance an extensive stakeholder consensus process...
  • Page 25 6. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 26 6. Regulatory Infomation nuisibles aux communications radio. EN 55022 Compliance (Czech Republic Only) Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé...
  • Page 27 6. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 28 6. Regulatory Infomation China RoHS EU Energy Label The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request.
  • Page 29 *:PCBA はベア印刷回路基板、で構成され、はんだ付けおよび抵抗器、コ information about where you can drop off your ンデンサ、アレー、コネクタ、チップなど、その表面実装エレメントで構 成されます。 waste equipment for recycling in India please 注 1: 「O」は、計算される物質の含有率が参照含有率を超えていないこと を示します。 visit the below web link. 注 2: 「適用除外」項目は、特定の化学物質が JIS C 0950 の規格により適 用除外とされた項目に対応することを意味します。 JIS C 0950 http://www.india.philips.com/about/sustainability/ recycling/index.page...
  • Page 30 6. Regulatory Infomation Information for U.K. only How to connect a plug The wires in the mains lead are coloured in accordance with the following code: WARNING - THIS APPLIANCE MUST BE EARTHED. BLUE -“NEUTRAL”(“N”) BROWN -“LIVE”(“L”) Important: GREEN&YELLOW -“EARTH”(“E”) This apparatus is supplied with an approved moulded 13A plug.
  • Page 31: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 32 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 33: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 34 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 35 Macau Technology Macau: Sat. 9:00am-1:00pm Ltd. Tel: (853)-0800-987 REDINGTON Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm INDIA LTD SMS: PHILIPS to 56677 +62-21-4080-9086 PT. CORMIC (Customer Hotline) Mon.~Thu. 08:30-12:00; 13:00-17:30 Indonesia SERVISINDO +62-8888-01-9086 Fri. 08:30-11:30; 13:00-17:30 PERKASA (Customer Hotline)
  • Page 36 7. Customer care and warranty Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Axis Computer Thailand (662) 934-5498 Mon.~Fri. 08:30am~05:30pm System Co., Ltd. Technostar Turkmenistan +(99312) 460733, 460957 Mon.~Fri. 09:00 - 18:00 Service Centre Soniko Plus Uzbekistan Private Enterprise +99871 2784650 Mon.~Fri.
  • Page 37: Troubleshooting & Faqs

    Philips customer service representative. • Disconnect the monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into...
  • Page 38: Smartcontrol Lite Faqs

    VGA mode. power LED Setup in OSD main Controls. Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer Information Centers list and contact Philips • Adjust the contrast and brightness on customer service representative. On-Screen Display.
  • Page 39: General Faqs

    Recommended refresh rate in LCD Function. What can I do? monitors is 60Hz, In case of any Ans.: Philips Service center has a right to ask for disturbance on screen, you can set it legitimate identification and authorization, up to 75Hz to see if that removes the in order to establish ownership of the disturbance.
  • Page 40 When handling the monitor, PC, workstation or Mac? make sure that there is no pressure or Ans.: Yes. All Philips LCD monitors are fully force applied to the panel surface side. compatible with standard PCs, Macs This may affect your warranty conditions.
  • Page 41: Mhl Faqs

    8. Troubleshooting & FAQs program when you leave your monitor is selected on the Monitor via the input unattended. selector (front bezel or OSD) Always activate a periodic screen refresh • The product is officially MHL-certified. application if your LCD monitor will display As this monitor is a passive display, if you unchanging static content.
  • Page 42 8. Troubleshooting & FAQs Q3. I cannot hear sound from the monitor display. Ans.: • Make sure your monitor display has built- in speakers and the volume is turned on the monitor side, and also on the mobile device side. You may also want to use optional headphones.
  • Page 43 © 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M6227E2T...

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