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Troubleshooting
PROBLEM POSSIBLE CAUSE
No power
Unit has not been turned on. Press the Play button to turn the power
No battery is inserted.
Battery is dead.
I can't hear
Unit has not been turned on. Press the Play button to turn the power
any music
Volume is set too low.
No MP3 files have been
downloaded to the unit.
The manager
USB cable is not connected
software
properly
doesn't
The DMP-210/220 is not
recognize the
turned on.
DMP-210/220 The drivers have not been
installed.
I can't play
The SMC card is not
any tracks
inserted correctly.
on the
The SMC card is not
SmartMedia
inserted.
card.
There are no MP3 files on
the SMC card.
SOLUTION
on.
Insert proper battery.
Replace the battery with a new battery.
on.
Press the Volume Up button to
increase the volume to a comfortable
level.
Download MP3 files to the player.
Make sure that the USB cables are
connected securely.
Press the Play button to turn the power
on.
Install the drivers off of the installation
CD.
Remove the SMC card and insert it
securely.
Insert the SMC card into the SMC slot
on the side of the DMP-210/220.
Run the Manager software and make
sure that External memory is selected
in the Drive drop-down box on the MP3
Device.
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