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12.TROUBLESHOOTING
The phone cannot power on
:
If the power of battery is too low, it will automatically power off. Please charge the battery and
then power on.
Other parties are receiving my incoming calls:
The phone have been transferred your incoming calls to another number; check and cancel Call
Forwarding.
Message display
:
During the operation, the phone may display incorrect operation messages; check the UIM card.
You must insert the UIM card before powering on. If the card has been inserted, please take it
out. Wipe the metal area with dry cloth, and insert the card.
No Service
:
You may be beyond the network service area (or there is physical barrier between you and a
signal tower); this will prevent successful dialling or answering of incoming calls.
Input PUK code
:
The wrong password of the PIN code has been input fifteen times, or if the UIM card has been
locked, you must apply for the especial 8 digit PUK code to unlock UIM card from the network
carrier.
If the malfunction symptoms are not listed in the above table, or the corresponding solution is
invalid, please contact your local HaierC1000 Customer Service Center.
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