HP z545 Software Reference Manual page 201

Problem
My songs do
not appear in
Media Center.
I cannot create a
playlist in My Tunes
or My Music in
Media Center.
My CD titles are
missing; they say
Track 1, Track 2, etc.
My Music Library in
Media Center
disappeared.
Possible solution
See "Adding Music to the iTunes Library" on page 71 and "Adding Music to My
Music Library" on page 79.
Make sure your songs are in the correct audio format. See the Help in iTunes or
Windows Media Player to find out which formats are supported.
Close and open Media Center to refresh the display.
Check that the Windows Media Player setting for Access rights of other applications
is not set to No access. It must be set to Read only or Full access for your music files
to appear. Refer to Windows Media Player and iTunes Help for more information.
You must open iTunes or Windows Media Player with your keyboard and trackball
to create playlists. After you create your playlists, you can access them with the
remote control in Media Center.
To create a playlist in iTunes, see "Creating a Playlist with iTunes" on page 75.
To create a playlist in Windows Media Player, see "Creating a Playlist in My Music"
on page 85.
iTunes and Windows Media Player display CD information if your HP Digital
Entertainment Center is connected to the Internet. Some CDs may not have
information in the iTunes or Windows Media Player database.
If you cannot get the song information for a CD, you can enter the information from
within iTunes or Windows Media Player. Refer to the Help menu in iTunes or
Windows Media Player for more information.
If you are upgrading to Windows XP Media Center Edition Update from a previous
version of Media Center, your Media Library may be deleted. You must rebuild your
music library in Windows Media Player or use the Add Music menu in Media
Center. This may take up to 60 minutes, depending on the size of your library.
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Troubleshooting