Troubleshooting (Advanced); Shut Down - Panasonic Toughbook CF-U1GQG6L2M Reference Manual

Troubleshooting (Advanced)

Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem,
contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software.
• To check the computer's usage status (

Shut Down

Cannot shut down or restart Windows.
Sleep or Hibernation
Cannot enter sleep or hibernation.
Cannot enter sleep or hibernation
automatically.
Display
Takes time to display [Power Options]
screen.
Sound
No sound.
page 113).
Remove USB devices.
It may take 1 or 2 minutes to shut down.
Remove USB devices temporarily. If the problem persists, restart the computer.
It may take 1 or 2 minutes to enter sleep or hibernation.
The computer does not enter sleep or hibernation immediately after resuming.
Wait approximately 1 minute.
Disconnect peripheral devices.
If you connect to a network using wireless LAN function, perform access point
settings ( page 83).
If you do not use wireless LAN function, turn off wireless LAN function (
82).
Make sure that you are not using any software that regularly accesses the flash
memory.
With the following steps, confirm whether [Copy of Panasonic Power Manage-
ment] created when the Power Saving Utility is made has become 100 and
more or not.
or
Click
A
Click [Show additional plans].
B
When more than one [Copy of Panasonic Power Management] is displayed,
click [Change plan settings] in the power plan to be deleted and click [Delete
this plan] to delete.
Press Fn + A ( ) or Fn + S (
Restart the computer.
*1
For Numeric keyboard model :
on the notification area and click [More power options].
) to cancel mute.
Fn Fn 7
+ ( ) or +
104
page
*1
( )