Dell PowerVault DL2100 Hardware Owner's Manual
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Dell PowerVault DL2100 Hardware Owner's Manual

Dell PowerVault DL2100 Hardware Owner's Manual

Dell hard drive hardware owner's manual
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Dell™ PowerVault™
DL2100 Systems
Hardware Owner's
Manual

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Summary of Contents for Dell PowerVault DL2100

  • Page 1 Dell™ PowerVault™ DL2100 Systems Hardware Owner’s Manual...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and PowerVault are trademarks of Dell Inc.; Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 3: Table Of Contents

    Contents About Your System Accessing System Features During Startup Front Panel Features and Indicators LCD Panel Features Home Screen Setup Menu View Menu Hard-Drive Indicator Patterns for RAID Back Panel Features and Indicators Power Indicator Codes NIC Indicator Codes LCD Status Messages Viewing Status Messages Removing LCD Status Messages System Messages...
  • Page 4 Using the System Setup Program and UEFI Boot Manager Choosing the System Boot Mode Entering the System Setup Program Responding to Error Messages Using the System Setup Program Navigation Keys System Setup Options Main Screen Memory Settings Screen Processor Settings Screen SATA Settings Screen Boot Settings Screen Integrated Devices Screen...
  • Page 5 iDRAC Configuration Utility Entering the iDRAC Configuration Utility Installing System Components Recommended Tools Inside the System Front Bezel (Optional) Removing the Front Bezel Installing the Front Bezel Opening and Closing the System Opening the System Closing the System Information Tag Removing the Information Tag Installing the Information Tag Hard Drives...
  • Page 6 Installing the Power Supply Blank Internal SD Module Installing the Internal SD Module Removing the Internal SD Module Internal SD Flash Card Installing the Internal SD Flash Card Removing the Internal SD Flash Card Internal USB Memory Key Internal USB Cable Removing the Internal USB Cable Installing the Internal USB Cable iDRAC6 Enterprise Card (Optional)
  • Page 7 Integrated Storage Controller Card Removing the Integrated Storage Controller Card ......Installing the Integrated Storage Controller Card .
  • Page 8 Installing a Processor System Battery Replacing the System Battery Control Panel Assembly Removing the Control Panel Display Module Installing the Control Panel Display Module Removing the Control Panel Board Installing the Control Panel Board SAS Backplane Removing the SAS Backplane Installing a SAS Backplane System Board Removing the System Board...
  • Page 9 Troubleshooting a Hard Drive Troubleshooting a Storage Controller Troubleshooting Expansion Cards Troubleshooting the Processor(s) Running the System Diagnostics Using Dell Online Diagnostics Embedded System Diagnostics Features When to Use the Embedded System Diagnostics Running the Embedded System Diagnostics Embedded System Diagnostics Testing Options...
  • Page 10 PCIe Buses Disabling a Forgotten Password Getting Help Contacting Dell Glossary ......183 Index .

  • Page 11: About Your System

    About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description <F2> Enters the System Setup program. See "Using the System Setup Program and UEFI Boot Manager." <F10> Enters System Services, which opens the Unified Server Configurator (USC) from which you can access utilities such as system diagnostics.

  • Page 12: Front Panel Features And Indicators

    Front Panel Features and Indicators Figure 1-1. Front Panel Features and Indicators Item Indicator, Button, or Connector Information tag About Your System Icon Description A slide-out label panel for system information including the Express Service tag, Embedded NIC1 MAC address, and iDRAC6 Enterprise card MAC address.
  • Page 13 Item Indicator, Button, or Connector Power-on indicator, power button NMI button USB connectors (2) Video connector LCD menu buttons Icon Description The power-on indicator lights when the system power is on. The power button controls the DC power supply output to the system. When the system bezel is installed, the power button is not accessible.

  • Page 14: Lcd Panel Features

    Item Indicator, Button, or Connector LCD panel System identification button Optical drive Hard drives LCD Panel Features The system's LCD panel provides system information and status messages to signify when the system is operating correctly or when the system needs attention.

  • Page 15: Home Screen

    Figure 1-2. LCD Panel Features Item Buttons Left Select Right System ID Home Screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors present. When the system is in standby, the LCD backlight turns off after five minutes of inactivity if there are no error messages.

  • Page 16: Setup Menu

    From the Home screen, press the Select button to enter the main menu. See the following tables for information on the Setup and View submenus. Setup Menu NOTE: When selecting an option in the Setup menu, you are asked to confirm the option before you can continue.

  • Page 17: Hard-Drive Indicator Patterns For Raid

    Option Power Temperature Hard-Drive Indicator Patterns for RAID Figure 1-3. Hard-Drive Indicators drive-activity indicator (green) Description Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the "Set home" submenu of the Setup menu (see "Setup Menu").

  • Page 18: Back Panel Features And Indicators

    Drive-Status Indicator Pattern (RAID Only) Blinks green two times per second Blinks green, amber, and off Blinks amber four times per second Blinks green slowly Steady green Back Panel Features and Indicators Figure 1-4. Back Panel Features About Your System Condition Identify drive/preparing for removal Drive ready for insertion or removal...
  • Page 19 Item Indicator, Button, or Connector PCIe slot 1 PCIe slot 2 PCIe slot 3 PCIe slot 4 power supply 1 (PS1) power supply 2 (PS2) system identification button system status indicator system status indicator connector Ethernet connectors USB connectors (2) Icon Description PCI Express (Generation 2) x4-link...

  • Page 20: Power Indicator Codes

    Item Indicator, Button, or Connector video connector serial connector iDRAC6 Enterprise port (optional) VFlash media slot (optional) Power Indicator Codes An LED indicator on the power button indicates when power is supplied to the system and the system is operational. Redundant power supplies have an indicator that shows whether power is present or whether a power fault has occurred.

  • Page 21: Nic Indicator Codes

    Figure 1-5. Power Supply Status Indicator NIC Indicator Codes Figure 1-6. NIC Indicators link indicator Indicator Link and activity indicators are power supply status activity indicator Description The NIC is not connected to the network. About Your System...

  • Page 22: Lcd Status Messages

    Indicator Link indicator is green Link indicator is amber Activity indicator is green blinking LCD Status Messages The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.
  • Page 23 Table 1-1. LCD Status Messages Code Text E1000 Failsafe voltage error. Contact support. E1114 Ambient Temp exceeds allowed range. E1116 Memory disabled, temp above range. Power cycle AC. E1210 Motherboard battery failure. Check battery. E1211 RAID Controller battery failure. Check battery.
  • Page 24 Table 1-1. LCD Status Messages (continued) Code Text E1229 CPU # VCORE Regulator failure. Reseat CPU. E122A CPU # VTT Regulator failure. Reseat CPU. E122C CPU Power Fault. Power cycle AC. E122D Memory Regulator # Failed. Reseat DIMMs. E122E On-board regulator failed.
  • Page 25 Table 1-1. LCD Status Messages (continued) Code Text E1313 Fan redundancy lost. Check fans. E1410 System Fatal Error detected. E1414 CPU # temp exceeding range. Check CPU heatsink. E1418 CPU # not detected. Check CPU is seated properly. E141C Unsupported CPU configur- ation.
  • Page 26 Table 1-1. LCD Status Messages (continued) Code Text E1420 CPU Bus parity error. Power cycle E1422 CPU # machine check error. Power cycle E1610 Power Supply # (### W) missing. Check power supply. E1614 Power Supply # (### W) error. Check power supply.
  • Page 27 Table 1-1. LCD Status Messages (continued) Code Text E1620 Power Supply # (### W) AC power error. Check PSU cables. E1624 Lost power supply redundancy. Check PSU cables. E1626 Power Supply Mismatch. PSU1 = ### W, PSU2 = ### W. E1629 Power required >...
  • Page 28 Table 1-1. LCD Status Messages (continued) Code Text E1711 PCI parity error on Bus ## Device ## Function ## PCI parity error on Slot #. Review & clear SEL. E1712 PCI system error on Bus ## Device ## Function ## PCI system error on Slot #.
  • Page 29 Table 1-1. LCD Status Messages (continued) Code Text E1715 Fatal I/O Error. Review & clear SEL. E1716 Chipset IERR Bus ## Dev ## Function ## . Review & clear SEL. E1717 CPU # internal error. Review & clear SEL. Cause The system BIOS has determined there has been a fatal error in the system.
  • Page 30 Table 1-1. LCD Status Messages (continued) Code Text E171F PCIe fatal error on Bus ## Device ## Function ## PCIe fatal error on Slot #. Review & clear SEL. E1810 Hard drive ## fault. Review & clear SEL. E1812 Hard drive ## removed.
  • Page 31 Table 1-1. LCD Status Messages (continued) Code Text E1A14 SAS cable A failure. Check connection. E1A15 SAS cable B failure. Check connection. E1A1D Control panel USB cable not detected. Check cable. E2010 Memory not detected. Inspect DIMMs. E2011 Memory configuration failure.
  • Page 32 Table 1-1. LCD Status Messages (continued) Code Text E2014 CMOS RAM failure. Power cycle E2015 DMA Controller failure. Power cycle E2016 Interrupt Controller failure. Power cycle E2017 Timer refresh failure. Power cycle E2018 Programmable Timer error. Power cycle E2019 Parity error. Power cycle About Your System Cause...
  • Page 33 Table 1-1. LCD Status Messages (continued) Code Text E201A SuperIO failure. Power cycle E201B Keyboard Controller error. Power cycle AC. E201C SMI initializatio n failure. Power cycle E201D Shutdown test failure. Power cycle E201E POST memory test failure. Check DIMMs. E2020 CPU configuration failure.
  • Page 34 Table 1-1. LCD Status Messages (continued) Code Text E2022 General failure during POST. Check screen message. E2023 BIOS unable to mirror memory. Check DIMMs. E2110 Multibit Error on DIMM ##. Reseat DIMM. E2111 SBE log disabled on DIMM ##. Reseat DIMM. E2113 Mem mirror OFF on DIMM ## &...
  • Page 35 Table 1-1. LCD Status Messages (continued) Code Text I1911 LCD Log Full. Check SEL to review all Errors. I1912 SEL full. Review & clear log. W1228 RAID Controller battery capacity < 24hr. W1627 Power required > PSU wattage. Check PSU and config.

  • Page 36: System Messages

    System Messages System messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a system message not listed in the table, check the documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.
  • Page 37 Table 1-2. System Messages (continued) Message Alert! iDRAC6 not responding. Rebooting. Alert! iDRAC6 not responding. Power required may exceed PSU wattage. Alert! Continuing system boot accepts the risk that system may power down without warning. Alert! Node Interleaving disabled! Memory configuration does not support Node...
  • Page 38 Table 1-2. System Messages (continued) Message Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that system may power down without warning. Alert! Redundant memory disabled! Memory configuration does not support redundant memory.
  • Page 39 Table 1-2. System Messages (continued) Message BIOS Update Attempt Failed! Caution! NVRAM_CLR jumper is installed on system board CPU set to minimum frequency. CPU x installed with no memory. CPUs with different cache sizes detected. CPUs with different core sizes detected! System halted CPUs with different...
  • Page 40 Table 1-2. System Messages (continued) Message Current boot mode is set to UEFI. Please ensure compatible bootable media is available. Use the system setup program to change the boot mode as needed. Decreasing available memory DIMM configuration on each CPU should match.
  • Page 41 Table 1-2. System Messages (continued) Message Gate A20 failure Faulty keyboard controller; General failure Invalid configuration information - please run SETUP program. Invalid PCIe card found in the Internal_Storage slot! Keyboard controller failure Keyboard data line failure Keyboard stuck key failure Keyboard fuse has failed Causes...
  • Page 42 Table 1-2. System Messages (continued) Message Local keyboard may not work because all user accessible USB ports are disabled. If operating locally, power cycle the system and enter system setup program to change settings. Manufacturing mode detected Maximum rank count exceeded. The following DIMM has been disabled: x...
  • Page 43 Table 1-2. System Messages (continued) Message Memory odd/even logic failure at address, read value expecting value Memory write/read failure at address , read value expecting value Memory set to minimum frequency. Memory tests terminated by keystroke. MEMTEST lane failure detected on Mirror mode disabled.
  • Page 44 Table 1-2. System Messages (continued) Message No boot device available No boot sector on hard drive No timer tick interrupt PCI BIOS failed to install PCIe Training Error: Expected Link Width is x , Actual Link Width is y . About Your System Causes Faulty or missing optical...
  • Page 45 Table 1-2. System Messages (continued) Message Plug & Play Configuration Error Quad rank DIMM detected after single rank or dual rank DIMM in socket. Read fault Requested sector not found SATA Port x device not found Causes Error encountered in initializing PCIe device;...
  • Page 46 Table 1-2. System Messages (continued) Message SATA port x device auto- sensing error SATA port x device configuration error SATA port x device error Sector not found Seek error Seek operation failed Shutdown failure General system error. The amount of system memory has changed About Your System...
  • Page 47 Table 1-2. System Messages (continued) Message The following DIMMs should match geometry: x , x , ... The following DIMMs should in rank match count: x , x , ... The following DIMMs should match in size: x , x , ... The following DIMMs should in size...
  • Page 48 Table 1-2. System Messages (continued) Message Timer chip counter 2 failed configuration operation honored. System will now reset. configuration operation is pending. Press (I) to Ignore OR (M) to Modify to allow this change and reset the system. WARNING: Modifying could prevent security.
  • Page 49 See the Unified Server Configuration user documentation for more information. Restore the flash memory using the latest version on support.dell.com. See the iDRAC6 user's guide for instructions on performing a field replacement of the flash memory. Reseat the memory modules.
  • Page 50 Table 1-2. System Messages (continued) Message Unused memory detected. DIMM’s installed in the following slot are not available when in mirror or 128-bit advanced ECC modes: x , x , x Warning: A fatal error has caused system reset! Please check the system event log! Warning: Control Panel is not...
  • Page 51 Table 1-2. System Messages (continued) Message Warning! Power required exceeds PSU wattage. Check PSU and system configuration. Warning! Performance degraded. CPU and memory set to minimum frequencies to meet PSU wattage. System will reboot. Warning! PSU mismatch. PSU redundancy lost. Check PSU.

  • Page 52: Warning Messages

    Table 1-2. System Messages (continued) Message Write fault Write fault on selected drive NOTE: For the full name of an abbreviation or acronym used in this table, see "Glossary." Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

  • Page 53: Other Information You May Need

    NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information in other documents. About Your System...
  • Page 54 About Your System...

  • Page 55: Using The System Setup Program And Uefi Boot Manager

    Using the System Setup Program and UEFI Boot Manager The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can: • Change the NVRAM settings after you add or remove hardware •...

  • Page 56: Entering The System Setup Program

    Entering the System Setup Program 1 Turn on or restart your system. 2 Press <F2> after you see the following message: <F2> = System Setup NOTE: The system will not respond until the USB keyboard is active. If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.

  • Page 57: System Setup Options

    System Setup Options Main Screen Figure 2-1. Main System Setup Program Screen NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. Option System Time System Date...
  • Page 58 Option SATA Settings Boot Settings Integrated Devices PCI IRQ Assignment Serial Communication Embedded Server Management Power Management System Security Keyboard NumLock (On default) Report Keyboard Errors (Report default) Using the System Setup Program and UEFI Boot Manager Description Displays a screen to enable or disable the integrated SATA controller and ports.

  • Page 59: Memory Settings Screen

    Option F1/F2 Prompt on Error (Enabled default) Memory Settings Screen Option System Memory Size System Memory Type System Memory Speed Video Memory System Memory Testing (Enabled default) Memory Operating Mode Node Interleaving (Disabled default) Using the System Setup Program and UEFI Boot Manager Description Enables the system to halt on errors during POST, which allows the user to observe events that may scroll...

  • Page 60: Processor Settings Screen

    Processor Settings Screen Option 64-bit Core Speed Bus Speed Logical Processor (Enabled default) Virtualization Technology (Disabled default) Execute Disable (Enabled default) Number of Cores per Processor (All default) Turbo Mode C States (Enabled default) Processor X ID SATA Settings Screen Option Embedded SATA (ATA Mode default)

  • Page 61: Boot Settings Screen

    Option Port B (Off default) Boot Settings Screen Option Boot Mode (BIOS default) Boot Sequence Hard-Disk Drive Sequence USB Flash Drive Emulation Type (Auto default) Using the System Setup Program and UEFI Boot Manager Description Auto enables BIOS support for the device attached to SATA port B.

  • Page 62: Integrated Devices Screen

    Option Boot Sequence Retry (Disabled default) Integrated Devices Screen Option Integrated SAS/RAID Controller (Enabled default) User Accessible USB Ports (All Ports On default) Internal USB Port (On default) Internal SD Card Port Embedded NIC1 and NIC2 Embedded NIC3 and NIC4 Embedded Gb NICx (NIC1 default: Enabled with PXE;...

  • Page 63: Pci Irq Assignments Screen

    Option OS Watchdog Timer (Disabled default) I/OAT DMA Engine (Disabled default) Embedded Video Controller (Enabled default) PCI IRQ Assignments Screen Option <PCIe device> Serial Communication Screen Option Serial Communication (On without Console Redirection default) Using the System Setup Program and UEFI Boot Manager Description Sets a timer to monitor the operating system for activity, and aids in recovery if the system stops responding.

  • Page 64: Embedded Server Management Screen

    Option Serial Port Address (Serial Device 1=COM1, Serial Device2=COM2 default) External Serial Connector Failsafe Baud Rate (115200 default) Remote Terminal Type (VT 100/VT220 default) Redirection After Boot (Enabled default) Embedded Server Management Screen Option Front Panel LCD Options Options are User Defined String, Model Number, or User-Defined LCD String You can enter a name or other identifier for the system, to Using the System Setup Program and UEFI Boot Manager Description...

  • Page 65: Power Management Screen

    Power Management Screen Option Power Management CPU Power and Performance Management Fan Power and Performance Management Memory Power and Performance Management Using the System Setup Program and UEFI Boot Manager Description Options are OS Control, Active Power Controller, Custom, or Maximum Performance. For all but the Custom setting, the BIOS pre-configures the power settings on this screen as follows: •...

  • Page 66: System Security Screen

    System Security Screen Option System Password Setup Password Password Status (Unlocked default) TPM Security (Off default) TPM Activation (No Change default) Using the System Setup Program and UEFI Boot Manager Description Displays the current status of the password security feature and allows a new system password assignment and verification.

  • Page 67: Exit Screen

    Option TPM Clear (No default) Power Button (Enabled default) NMI Button (Disabled default) AC Power Recovery (Last default) AC Power Recovery Delay Determines when the system restarts after power is Exit Screen Press <Esc> to exit the System Setup program; the Exit screen displays: •...

  • Page 68: Entering The Uefi Boot Manager

    Entering the UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft ® Windows Server and 32-bit operating systems can only be installed from the BIOS boot mode. NOTE: The Boot Mode must be set to UEFI in the System Setup program to access the UEFI Boot Manager.

  • Page 69: Uefi Boot Manager Screen

    UEFI Boot Manager Screen Option Continue <Boot options> UEFI Boot Settings System Utilities UEFI Boot Settings Screen Option Add Boot Option Delete Boot Option Enable/Disable Boot Option Change Boot Order One-Time Boot From File System Utilities Screen Option System Setup Using the System Setup Program and UEFI Boot Manager Description The system attempts to boot to devices starting with...

  • Page 70: System And Setup Password Features

    Option System Services BIOS Boot Manager Reboot System System and Setup Password Features NOTE: For a forgotten password, see "Disabling a Forgotten Password." Your system is shipped without the system password feature enabled in BIOS. CAUTION: Anyone can access the data stored on your system if the system is running and unattended.
  • Page 71 2 Highlight the System Password option and press <Enter>. 3 Type your new system password. You can use up to 32 characters in your password. As you type, placeholders appear in the field. The password assignment is not case-sensitive. To erase a character, press <Backspace>...

  • Page 72: Using The Setup Password

    If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an error message that the system has halted and must be shut down manually with the power button.

  • Page 73: Idrac Configuration Utility

    The password assignment is not case-sensitive. To erase a character, press <Backspace> or the left-arrow key. When you verify the password, the Setup Password changes to Enabled. The next time you enter the System Setup program, the system prompts you for the setup password.

  • Page 74: Entering The Idrac Configuration Utility

    • Enable a LAN Platform Event Trap (PET) destination. • Attach or detach the Virtual Media devices. • Change the administrative username and password and manage user privileges. • View System Event Log (SEL) messages or clear messages from the log. For additional information on using iDRAC6, see the documentation for iDRAC6 and systems management applications.

  • Page 75: Installing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 76 Figure 3-1. Inside the System 1 USB connector for optional internal USB key 3 RAID battery (optional) 5 memory modules (up to 18 total, 9 for each processor) 7 power supply bays (2) 9 riser 1 (PCIe slots 1 and 2) 11 RAID battery connector (optional) 13 SAS backplane 15 SAS or SATA hard drives...

  • Page 77: Front Bezel (Optional)

    Front Bezel (Optional) A lock on the bezel restricts access to the power button, optical drive, and hard drive(s). The LCD panel and navigation buttons are accessible through the front bezel. See Figure 3-2. Removing the Front Bezel 1 Using the system key, unlock the bezel. 2 Pull up on the release latch next to the key lock.

  • Page 78: Installing The Front Bezel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 79: Information Tag

    Figure 3-3. Removing or Installing the Cover latch chassis hooks Information Tag Removing the Information Tag 1 Pull the information tag out of its slot in the chassis, until it is in the lock position. 2 To release the top portion of the tag, pull down on the tag until it disengages from the slot in the chassis.

  • Page 80: Installing The Information Tag

    Figure 3-4. Removing the Information Tag information tag Installing the Information Tag 1 Align the information tag with the slot on the chassis. 2 Slide the information tag into the chassis, until it locks into place Hard Drives Your system supports up to six 3.5-inch hot-swappable SAS and SATA hard drives.

  • Page 81: Removing A Hard-Drive Blank

    CAUTION: Do not turn off or reboot your system while the drive is being formatted. Doing so can cause a drive failure. NOTE: Use only drives that have been tested and approved for use with the SAS backplane board. When you format a hard drive, allow enough time for the formatting to be completed.

  • Page 82: Removing A Hot-Swap Hard Drive

    Removing a Hot-Swap Hard Drive CAUTION: Ensure that your operating system supports hot-swap drive removal and installation. See the documentation provided with your operating system for more information. 1 If present, remove the front bezel. See "Removing the Front Bezel." 2 From the RAID management software, prepare the drive for removal.

  • Page 83: Removing A Hard Drive From A Hard-Drive Carrier

    Figure 3-6. Installing the Hot-Swap Hard Drive release button 3 Install the hot-swap hard drive. Press the button on the front of the drive carrier and open the handle. Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane.
  • Page 84 3 Attach the four screws to secure the hard drive to the hard-drive carrier. Figure 3-7. Installing the Hard Drive into the Drive Carrier hard-drive carrier hard drive Installing System Components screws (4) SAS screw hole...

  • Page 85: Power Supplies

    Power Supplies Your system supports the following power supply modules: • 570-W Energy Smart power supply • 870-W High Output power supply NOTE: The power supply label specifies the maximum power output. NOTE: The system does not support a mixed installation of High Output and Energy Smart power supplies.

  • Page 86: Replacing A Power Supply

    Figure 3-8. Removing and Installing the Power Supply power supply handle release latch Replacing a Power Supply 1 On a system with redundant power supplies, verify that both power supplies are the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the power supply label.

  • Page 87: Removing The Power Supply Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 88 Figure 3-9. Removing or Installing the Internal SD Module latch SD flash card release tab internal SD module connector 4 Connect the internal SD module cable to the connector on the control panel board. See Figure 3-9. 5 Close the system. See "Closing the System." 6 Reconnect the system and peripherals to their power sources, and turn them on.

  • Page 89: Removing The Internal Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 90: Removing The Internal Sd Flash Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 91 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 92: Internal Usb Cable

    Internal USB Cable Removing the Internal USB Cable 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System". 3 Remove the fan bracket. See "Removing the Fan Bracket". 4 Remove the USB cable from the appropriate connector on the Control Panel.

  • Page 93: Idrac6 Enterprise Card (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 94: Removing An Idrac6 Enterprise Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 95: Vflash Media (Optional)

    6 Remove the iDRAC6 Enterprise card: Pull back slightly on the two tabs at the front edge of the card and gently lift the front edge of the card off of the retention standoffs. As the card releases from the standoffs, the connector under the card disengages from the system board connector.
  • Page 96 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 97: Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 98: Installing The Cooling Shroud

    Figure 3-13. Removing and Installing the Cooling Shroud lift handles processors Installing the Cooling Shroud 1 Align the tabs on the right side of the cooling shroud with the cutouts in the right chassis wall. 2 Lower the right end of the shroud into the chassis cutouts and rotate the left end down inside the left chassis wall.

  • Page 99: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 100: Replacing A Cooling Fan

    Figure 3-14. Removing and Installing the Cooling Fan fan bracket Replacing a Cooling Fan 1 Align the fan plug with the connector at the base of the fan bracket and lower the fan into the bracket until the fan is fully seated. See Figure 3-14. 2 Close the system.
  • Page 101 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  • Page 102: Replacing The Fan Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 103 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
  • Page 104 Figure 3-16. Removing and Installing the Optical Drive optical drive power cable Installing System Components optical-drive interface cable optical-drive release tab...

  • Page 105: Integrated Storage Controller Card

    Figure 3-17. Routing the Optical Drive Cable optical drive connector cable retention bracket Integrated Storage Controller Card Your system includes a dedicated expansion-card slot on riser 1 for an integrated storage controller card that provides the storage subsystem for your system’s internal hard drives.

  • Page 106: Removing The Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 107 Figure 3-18. Installing a Storage Controller Card dedicated storage controller card connector integrated storage controller card SAS_1 connector SAS_0 connector 3 Slide the storage controller’s card edge connector into the card slot on the riser until the card is fully seated. See Figure 3-18. 4 Connect the SAS_0 cable to the storage controller’s SAS_0 connector, and connect the SAS_1 cable to the controller’s SAS_1 connector.
  • Page 108 6 If not already done, route the interface and RAID battery cables in the cable path inside the right interior wall of the chassis beneath the cable retention bracket. See "Cable Routing" and Figure 3-21. 7 Connect the SAS A cable to the SAS A connector on the backplane and, if applicable, connect the SAS B cable to the SAS B connector on the backplane.

  • Page 109: Raid Battery

    RAID Battery The information in this section applies only to systems with the optional PERC controller card. Removing a RAID Battery 1 Pull back gently on the right edge of the battery bay and draw out the RAID battery from the battery carrier. 2 Disconnect the cable between the RAID battery and the storage controller card.
  • Page 110 Figure 3-20. Removing or Installing the RAID Battery RAID battery battery bay Installing System Components RAID battery cable from storage controller...

  • Page 111: Cable Routing

    Cable Routing Cables that extend through the system front-to-back are routed along a cable path within the interior right wall of the system chassis. The cables are secured by a cable retention bracket that attaches to the inner wall. Removing the Cable Retention Bracket 1 Remove the cooling shroud.

  • Page 112: Installing The Cable Retention Bracket

    Installing the Cable Retention Bracket 1 Insert the hooks and tabs of the cable retention bracket into the slots in the chassis wall and slide the bracket back until the latch engages. 2 Install the cooling fan bracket. See "Replacing the Fan Bracket." 3 Install the cooling shroud.

  • Page 113: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 114 NOTE: The procedure for installing expansion cards into risers 1 and 2 is the same except that slots 3 and 4 on riser 2 have card-edge guides for installing 24.13-cm (9.5-in) expansion cards. 1 Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card.

  • Page 115: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 116: Removing Expansion-Card Riser 1

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 117: Replacing Expansion-Card Riser 1

    2 Open the system. See Opening the System. 3 Disconnect all cables connected to the expansion card. 4 Remove all expansion cards from the expansion-card riser. See Removing an Expansion Card. 5 Press the tab at the bottom of the riser to release the board from the card slot and lift expansion-card riser 1 off of the mounting pins and out of the system.

  • Page 118: Removing Expansion-Card Riser 2

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 119: Replacing Expansion-Card Riser 2

    1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See Opening the System. 3 Disconnect all cables connected to the expansion card. 4 Remove any expansion cards from the expansion-card riser. See "Removing an Expansion Card."...

  • Page 120: Removing Expansion-Card Riser 2 From The Expansion-Card Bracket

    Figure 3-24. Removing and Replacing Expansion-Card Riser 2 expansion-card riser 2 pin collars (2) riser 2 connector on system board Removing Expansion-Card Riser 2 From the Expansion-Card Bracket 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  • Page 121: Replacing The Riser 2 Board On The Expansion-Card Bracket

    Figure 3-25. Removing and Replacing the Riser 2 Board expansion-card bracket tab slot (4) screw 5 Remove the expansion-card riser board: Using a Phillips screwdriver, remove the securing screw from the assembly. See Figure 3-25. Slide the riser board off of the four securing tab hooks. Lift the riser board from the bracket.

  • Page 122: System Memory

    4 Reinstall expansion-card riser 2. See "Replacing Expansion-Card Riser 2." 5 Install all expansion cards in the expansion-card slots. See "Installing an Expansion Card." 6 Close the system. See "Closing the System." 7 Reconnect your system and peripherals to their electrical outlets, and turn on the system.
  • Page 123 • In a dual-processor configuration, the memory configuration for each processor must be identical. • Memory modules of different sizes can be mixed within a memory channel (for example, 2-GB, 8-GB, and 4-GB), but all populated channels must have identical configurations. •...

  • Page 124: Mode-Specific Guidelines

    Mode-Specific Guidelines Three memory channels are allocated to each processor. The number of channels and allowable configurations depend on the memory mode selected. Advanced ECC (Lockstep) Mode Support In this configuration, the two channels closest to the processor are combined to form one 128-bit channel.
  • Page 125 Table 3-2. Sample RDIMM Single- and Dual-Rank Memory Configurations (Per Processor) Memory Sockets Memory Memory Module Mode Size Optimizer 2-GB 4-GB 8-GB Single Processor Physical Memory (GB) Installing System Components Dual Processor Available Physical Available Memory Memory Memory (GB) (GB) (GB)
  • Page 126 Table 3-2. Sample RDIMM Single- and Dual-Rank Memory Configurations (Per Processor) Memory Memory Module Mode Size Advanced 2-GB vacant X 4-GB vacant X 8-GB vacant X Mirroring 2-GB vacant X 4-GB vacant X vacant X 8-GB When available Requires x4- or x8-based memory modules Installing System Components Memory Sockets Single Processor...

  • Page 127: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 128 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System." 3 Remove the cooling shroud. See "Removing the Cooling Shroud." 4 Locate the memory module sockets. See Figure 6-2. 5 Press outward on the memory module ejectors to allow the memory module to be inserted into the socket.

  • Page 129: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 130: Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 131 CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. 5 Release one of the heat-sink release levers. See Figure 3-27. 6 Wait 30 seconds for the heat sink to loosen from the processor. 7 Release the other heat-sink release lever.
  • Page 132 CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 9 Position your thumb firmly over the processor socket-release lever and release the lever from the locked position by pushing down and pulling out from under the tab.

  • Page 133: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 134 7 Install the processor in the socket. Keep the processor level (see Figure 3-29) and insert it straight down into the socket. Allow the processor to float on the pins, allowing the processor shield to hold it in place. Figure 3-29. Installing and Removing the Processor socket-release lever processor shield socket key (2)
  • Page 135 10 Rotate the socket-release lever down until it snaps into place. Figure 3-30. Closing the Processor Shield socket-release lever processor shield 11 Install the heat sink. NOTE: Your kit may contain a replacement heat sink if you are installing a processor that consumes additional power.

  • Page 136: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 137 Press the battery toward the positive side of the connector and lift it up out of the securing tabs at the negative side of the connector. Figure 3-31. Replacing the System Battery positive side of battery connector negative side of battery connector 6 Install the new system battery.

  • Page 138: Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 139: Removing The Control Panel Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 140: Installing The Control Panel Board

    1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2 Open the system. See "Opening the System." 3 Disconnect the display module cable from the control panel board. See Figure 3-32. 4 Disconnect the control panel cable at back of the control panel board.

  • Page 141: Sas Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 142: Installing A Sas Backplane

    Figure 3-33. Removing and Installing the SAS Backplane drive bays power cable from system board SAS B cable securing tabs (7) Installing a SAS Backplane 1 Lower the backplane into the system, being careful to avoid damaging components on the face of the board. 2 Align the slots in the backplane with the retention hooks on the back of the drive bays, then move the backplane forward until the retention hooks fit through the slots in the backplane.

  • Page 143: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 144 7 Remove the two riser boards. See "Removing Expansion-Card Riser 1" and "Removing Expansion-Card Riser 2." 8 Remove the fan bracket. See "Removing the Fan Bracket." 9 Remove the SAS backplane. See "Removing the SAS Backplane." CAUTION: To prevent damage to the drives and backplane, you must remove the SAS drives from the system before removing the backplane.

  • Page 145: Installing The System Board

    Figure 3-34. System Board Removal system-board tray riser release pin Installing the System Board 1 Unpack the new system board and remove the label placard that is inserted in the memory module socket. 2 Remove the labels from the placard and affix them to the information tag on the front of the system.
  • Page 146 Push the system board toward the back of the chassis until the blue retention pin locks into place. 6 If applicable, transfer the NIC hardware key. 7 Replace the riser boards. See "Replacing Expansion-Card Riser 1" and "Replacing Expansion-Card Riser 2." 8 Reinstall the integrated storage controller card.

  • Page 147: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 148: Troubleshooting The Video Subsystem

    4 Try using a monitor that is known to be working. 5 Run the appropriate online diagnostic test. See "Using Dell Online Diagnostics." If the tests run successfully, the problem is not related to video hardware.

  • Page 149: Troubleshooting A Serial I/O Device

    If the problem is resolved, replace the serial device. If the problem persists, see "Getting Help." Troubleshooting a NIC 1 Run the appropriate online diagnostic test. See "Using Dell Online Diagnostics." 2 Restart the system and check for any system messages pertaining to the NIC controller.

  • Page 150: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 151: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 152: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 153: Troubleshooting System Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 154: Troubleshooting A Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 155 If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program. 2 If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source. Wait at least 10 seconds and then reconnect the system to power.

  • Page 156: Troubleshooting An Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 157: Troubleshooting An Internal Usb Memory Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 158: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 159: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 160: Troubleshooting A Storage Controller

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 161: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 162: Troubleshooting The Processor(S)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 163 5 Ensure that each processor and heat sink are properly installed. See "Installing a Processor." 6 Replace the cooling shroud. See "Installing the Cooling Shroud." 7 Close the system. See "Closing the System." 8 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
  • Page 164 Troubleshooting Your System...

  • Page 165: Running The System Diagnostics

    NICs, CMOS, and more. If you are unable to identify the problem using the Dell Online Diagnostics, then use the embedded system diagnostics.

  • Page 166: When To Use The Embedded System Diagnostics

    • Display, print, or save test results • Temporarily suspend testing if an error is detected or terminate testing when a user-defined error limit is reached • View help messages that briefly describe each test and its parameters • View status messages that inform you if tests are completed successfully •...

  • Page 167: Embedded System Diagnostics Testing Options

    Embedded System Diagnostics Testing Options Click the testing option in the Main Menu window. Testing Option Express Test Extended Test Custom Test Information Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results.

  • Page 168: Viewing Information And Results

    • Test Iterations — Selects the number of times the test is run. • Log output file pathname — Enables you to specify the diskette drive or USB memory key where the test log file is saved. You cannot save the file to a hard drive.

  • Page 169: Jumpers And Connectors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 170 Figure 6-1. System Board Jumpers Jumper PWRD_EN NVRAM_CLR Jumpers and Connectors Setting Description Pins 2 and The password feature is enabled. 4(default) Pins 4 and 6 The password feature is disabled and iDRAC6 local access is unlocked at the next AC power cycle.
  • Page 171 Jumper Setting Description Pins 1 and 3 The configuration settings are cleared at the next system boot. If the configuration settings become corrupted to the point where the system will not boot, install the jumper and boot the system. Remove the jumper before restoring the configuration information.

  • Page 172: System Board Connectors

    System Board Connectors Figure 6-2. System Board Connectors Connector RISER2 RISER1 Jumpers and Connectors Description expansion-card riser 2 connector expansion-card riser 1 connector...
  • Page 173 Connector iDRAC6 SATA_A SATA_B FAN5 BP_PWR CPU2 10 FAN4 11 BATTERY 12 DVD/TBU_PWR 13 FAN3 14 CPU1 15 CTRL_USB 16 FAN2 17 CTRL_PNL 18 FAN1 Description iDRAC6 Enterprise card connector SATA A connector SATA B connector memory module slot B1(white release lever) memory module slot B4 memory module slot B7 memory module slot B2(white release lever)
  • Page 174 Connector 19 A1 20 PWR2 21 PWR1 22 ISCSI_KEY Jumpers and Connectors Description memory module slot A1(white release lever) memory module slot A4 memory module slot A7 memory module slot A2(white release lever) memory module slot A5 memory module slot A8 memory module slot A3(white release lever) memory module slot A6 memory module slot A9...

  • Page 175: Sas Backplane Board Connectors

    SAS Backplane Board Connectors Figure 6-3. SAS Backplane Board (6 Slots) drive 1 connector drive 3 connector drive 5 connector backplane power (BP_PWR) SAS B connector front back drive 0 connector drive 2 connector drive 4 connector SAS A connector Jumpers and Connectors...

  • Page 176: Expansion-Card Riser-Board Components And Pcie Buses

    Expansion-Card Riser-Board Components and PCIe Buses Figure 6-4. PCIe Expansion-Card Riser 1 Components slot 1 PCIe - x4 link (full-height, 30.99- cm [12.2-in] length) storage controller socket release button Jumpers and Connectors slot 2 PCIe - x4 link (low profile, 24.13- cm [9.5-in] length) card edge connector...
  • Page 177 Figure 6-5. Standard PCIe Expansion-Card Riser 2 Components chassis intrusion switch slot 3 PCIe x8 link (full-height, 24.13- cm [9.5-in] length) pin collars (2) screw slot 4 PCIe x8 link (full-height, 24.13- cm [9.5-in] length) card edge connector Jumpers and Connectors...

  • Page 178: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 179 See Figure 6-1 to locate the password jumper (labeled "PWRD_EN") on the system board. 4 Close the system. See "Closing the System." 5 Reconnect your system and peripherals to their electrical outlets, and turn on the system. The existing passwords are not disabled (erased) until the system boots with the password jumper plug in the disabled position.
  • Page 180 Jumpers and Connectors...

  • Page 181: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 182 Getting Help...

  • Page 183: Glossary

    Glossary A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature — The temperature of the area or room where the system is located.
  • Page 184 CPU — Central processing unit. See processor. DC — Direct current. DDR — Double-data rate. A technology in memory modules that potentially doubles the data rate by transferring data on both the rising and falling pulses of a clock cycle. device driver —...
  • Page 185 I/O — Input/output. A keyboard is an input device, and a monitor is an output device. In general, I/O activity can be differentiated from computational activity. iDRAC, iDRAC6 — Integrated Dell Remote Access Controller. A systems management hardware and software solution that provides remote management capabilities, crashed system recovery, and power control functions for Dell PowerVault systems.
  • Page 186 KB — Kilobyte(s); 1024 bytes. Kbps — Kilobit(s) per second. KBps — Kilobyte(s) per second. kg — Kilogram(s); 1000 grams. kHz — Kilohertz. KVM — Keyboard/video/mouse. KVM refers to a switch that allows selection of the system from which the video is displayed and for which the keyboard and mouse are used.
  • Page 187 memory — An area in your system that stores basic system data. A system can contain several different forms of memory, such as integrated memory (ROM and RAM) and add-in memory modules (DIMMs). memory key — A portable flash memory storage device integrated with a USB connector.
  • Page 188 PDU — Power distribution unit. A power source with multiple power outlets that provides electrical power to servers and storage systems in a rack. peripheral — An internal or external device, such as a diskette drive or keyboard, connected to a system. pixel —...
  • Page 189 — A legacy I/O port with a 9-pin connector that transfers data one bit at a time and is most often used to connect a modem to the system. service tag — A bar code label on the system used to identify it when you call Dell for technical support.
  • Page 190 TB — Terabyte(s); 1024 gigabytes or 1,099,511,627,776 bytes. However, when referring to hard-drive capacity, the term is usually rounded to 1,000,000,000,000 bytes. TCP/IP — Transmission Control Protocol/Internet Protocol. termination — Some devices (such as the last device at each end of a SCSI cable) must be terminated to prevent reflections and spurious signals in the cable.
  • Page 191 a specific graphics resolution, you must install the appropriate video drivers and your monitor must support the resolution. virtualization — The ability via software to share the resources of a single computer across multiple environments. A single physical system may appear to the user as multiple virtual systems able to host multiple operating systems.
  • Page 192 Glossary...

  • Page 193: Index

    2, 177-178 NIC, 19 SAS backplane board, 175 serial, 20 system board, 172 USB, 12 video, 12 contacting Dell, 181 control panel assembly features, 12 LCD panel features, 14 control panel board installing, 140 removing, 139 control panel display module...
  • Page 194 78 opening, 78 damaged systems troubleshooting, 151 Dell contacting, 181 diagnostics advanced testing options, 167 testing options, 167 using Online Diagnostics, 165 when to use, 166 DIMMs See memory modules (DIMMs). drive blank installing, 81 removing, 81 drive carrier...
  • Page 195 2 into expansion-card bracket, 121 SAS backplane board, 142 SD card, 89 storage controller, 106 VFlash SD card, 95 Integrated Dell Remote Access Controller See iDRAC6 Enterprise card. integrated storage controller See storage controller. internal SD flash card installing, 89...
  • Page 196 LCD panel features, 14 menus, 15 memory troubleshooting, 154 Memory Mirroring memory mode, 124 memory mode Advanced ECC, 124 Memory Mirroring, 124 Optimizer, 124 memory modules (DIMMs) configuring, 122 installing, 127 RDIMM configurations, 125 removing, 129 UDIMM configurations, 113, messages error messages, 56 status LCD, 22 system, 36...
  • Page 197 troubleshooting, 152 power supply blank, 87 processor installing, 133 removing, 130 troubleshooting, 162 upgrades, 130 See power supply. RAID battery installing, 109 removing, 109 removing cable retention bracket, 111 control panel board, 139 control panel display module, 138 cooling fan, 99 cooling shroud, 97 expansion-card riser 1, 116 expansion-card riser 2, 118...
  • Page 198 SSD hard drives, 80 startup accessing system features, 11 storage controller cabling, 108 installing, 106 removing, 106 troubleshooting, 160 support contacting Dell, 181 system board connectors, 172 installing, 145 jumpers, 169 removing, 143 system cooling troubleshooting, 153 system features accessing, 11...
  • Page 199 UEFI Boot Manager entering, 68 main screen, 69 System Utilities screen, 69 UEFI Boot Settings screen, 69 UEFI boot mode, 55 upgrades processor, 130 back-panel connectors, 19 front panel connectors, 12 USB memory key See internal USB memory key. VFlash media, 95 video front panel connectors, 12 troubleshooting, 148...
  • Page 200 Index...

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