HP 117755-003 - ProSignia - 740 Implementation Manual page 28

Issue 2 The HP ProLiant Storage System hardware device (SCSI backplane) needs the HP driver to display
in Device Manager
Description
Solution
Issue 3 Accessing Custom Configuration during unattended installation
Description
Solution
Issue 4 Multi-monitor Display Configuration ATI Controller requires Slot 1 to function properly
Description
Solution
Issue 5 HP driver updates after Windows 2000 installation
Description
Solution
Issue 6 When Rescan Disks is selected after hot-plugging a hard drive, Windows 2000 might
inappropriately display an Unsafe Removal of Device prompt
Description
Solution
The HP ProLiant Storage System device displays correctly if the HP 32-bit SCSI
Controller Driver (available on PSP for Windows 2000) is loaded and the
system restarted.
Use cpq32fs2.sys (the HP 32-bit SCSI Controller driver).
Custom Configuration is not directly accessible during the dialog box sequence
of a SmartStart unattended installation.
To access Custom Configuration, wait until the installation sequence prompts for
the domain. Select the Back button to access dialog boxes used to configure the
network and the network controller devices.
When multiple monitors and video controllers are connected to a HP server, the
ATI driver cannot locate the video controller if the ATI Rage IIC video controller
is not in the first slot.
With the ATI Rage IIC as the first video device and a non-ATI video controller as
the second device, all video drivers function appropriately. For multiple monitor
installations, the ATI video controller should be in slot 1.
When multiple monitors and video controllers are connected to a HP server, the
ATI driver cannot locate the video controller if the ATI Rage IIC video controller
is not in the first slot.
With the ATI Rage IIC as the first video device and a non-ATI video controller as
the second device, all video drivers function appropriately. For multiple monitor
installations, the ATI video controller should be in slot 1.
When installing a new device, Windows 2000 boots and finds new hardware.
The following message box appears:
"The following file is missing: xxxx"
PSP for Windows 2000 installed drivers for the device from a temporary
directory. Windows uses that temporary directory rather than using the path to
the existing driver.
To complete the device addition, close the message box and manually perform
the individual driver installation using PSP. Deselect all other drivers, and then
select Install for the remaining selected driver.
Disregard the driver install log that reports the driver as up to date. Running the
installation will update the driver for the new device(s) added.
After hot plugging a hard drive in a storage drive bay, selecting Rescan Disks
might result in Windows 2000 failing to identify the drive and displaying this
error message:
"Unsafe Removal of Device: You have unplugged or ejected a device without
stopping it. Unplugging or ejecting a device without first stopping them can
often cause the computer to crash or lose valuable data. To safely unplug or
eject any of the following devices, first use the Hardware Wizard in the Control
Panel to stop the device..."
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