HP dx2308 - Microtower PC Service & Reference Manual
Business pc
Hide thumbs
Also See for dx2308 - Microtower PC:
- Support list (34 pages) ,
- Illustrated parts & service map (4 pages)
Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for HP dx2308 - Microtower PC
Summary of Contents for HP dx2308 - Microtower PC
- Page 1 Service Reference Guide HP Compaq dx2300 and dx2308 Business PC...
- Page 2 © Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
-
Page 3: About This Book
About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. - Page 4 About This Book ENWW...
-
Page 5: Table Of Contents
Table of contents 1 Install the Operating System Installing or Upgrading Device Drivers ..................1 HP Backup and Recovery Manager .................... 2 2 Computer Setup (F10) Utility Computer Setup (F10) Utilities ....................3 Using Computer Setup (F10) Utilities ................3 Computer Setup—System Information ................ - Page 6 Fault Notification and Recovery ................23 Drive Protection System .................... 23 Surge-Tolerant Power Supply ..................24 Thermal Sensor ....................... 24 5 Serial ATA (SATA) Drive Guidelines and Features SATA Hard Drives ........................25 SATA Hard Drive Cables ......................25 SATA Data Cable ....................25 ..........................
- Page 7 PCI/PCIe Expansion Card ..................45 Cable Management ......................47 Cable Connections ....................48 Drives ........................... 49 Drive Positions ....................... 49 5.25" Drive ......................50 3.5” Drive ......................51 Removing a 3.5” Hard Drive ................... 53 Front I/O Panel Housing Assembly ..................54 Power Switch Assembly ......................
- Page 8 General Requirements ......................81 Japanese Power Cord Requirements ..................81 Country-Specific Requirements ....................81 Appendix C Troubleshooting Safety and Comfort ........................ 83 Helpful Hints .......................... 83 Solving General Problems ....................... 85 Solving Hardware Installation Problems ..................88 Interpreting Diagnostic Lights ....................89 Index ..........................
-
Page 9: Install The Operating System
Install the Operating System NOTE: If the computer was shipped with Microsoft Windows Vista loaded, you will be prompted to register the computer with HP Total Care before installing the operating system. You will see a brief movie followed by an online registration form. Fill out the form, click the Begin button, and follow the instructions on the screen. -
Page 10: Hp Backup And Recovery Manager
HP Backup and Recovery Manager The HP Backup and Recovery Manager is an easy-to-use, versatile application that is pre-loaded on each system and allows you to: create Recovery Points to back up the entire system incrementally ● back up the entire system in a single hard archive ●... -
Page 11: Computer Setup (F10) Utility
Computer Setup (F10) Utility Computer Setup (F10) Utilities Use Computer Setup (F10) Utility to do the following: Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for processor, graphics, ●... -
Page 12: Computer Setup-System Information
Five menu headings appear on the Computer Setup Utility screen: System Information ● ● Main Advanced ● Boot ● PC Health ● Computer Setup-Actions ● Use the arrow keys to select the appropriate heading, then press Enter. Use the arrow (up and down) keys to select the option you want, then press Enter. - Page 13 Table 2-2 Computer Setup—System Information (continued) Cache Size (view only) Memory Size (view only) Integrated MAC (view only) UUID (view only) System Serial # (view only) Asset Tracking (view only) Number ENWW Computer Setup (F10) Utilities...
-
Page 14: Computer Setup-Main
Computer Setup—Main NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 2-3 Computer Setup—Main Option Description Date (mm:dd:yy) Allows you to set system date. Time (hh:mm:ss) Allows you to set system time. SATA Port 1 For each, allows you to: SATA Port 2 run HDD self-test for selected channel:... -
Page 15: Computer Setup-Advanced
Table 2-3 Computer Setup—Main (continued) All but Keyboard ● ● All but Diskette All but Diskette/Keyboard ● POST Delay Allows you to set a POST delay to: 0 seconds ● ● 5 seconds 10 seconds ● ● 15 seconds 30 seconds ●... - Page 16 Table 2-4 Computer Setup—Advanced (continued) 3E8/IRQ4 ● ● 2E8/IRQ3 Onboard Parallel Allows you to select a setting for the onboard parallel port: Port Disabled ● 378/IRQ7 ● ● 278/IRQ5 3BC/IRQ7 ● Parallel Port Mode Allows you to select parallel port mode: ●...
-
Page 17: Computer Setup-Boot
Computer Setup—Boot NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 2-5 Computer Setup—Boot Option Description Device Boot Allows disabling of bootable device groups. Choose from: Disabling None ● ● ● Internal ODD Internal FDD ●... -
Page 18: Computer Setup-Pc Health
Computer Setup—PC Health NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table 2-6 Computer Setup—PC Health Option Description System Fan Fail Disables/enables system fan detection during POST. Check Smart Fan Function Disables/enables smart fan functionality. Current CPU (view only) Temperature... -
Page 19: Backing Up The Cmos
Backing Up the CMOS Make sure the computer to be backed up is turned on. Connect the removable storage to the computer. Boot to DOS. Type N:\folder\BIOS.exe SAVE:ABC001.DAT (where N is the drive letter of the removable storage) to save the CMOS setting to the removable storage device. Restoring the CMOS Make sure the target computer is turned on. - Page 20 Chapter 2 Computer Setup (F10) Utility ENWW...
-
Page 21: Hp Insight Diagnostics
HP Insight Diagnostics HP Insight Diagnostics NOTE: HP Insight Diagnostics is included on CD with some computer models only. The HP Insight Diagnostics utility allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the subsystems of the computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues. -
Page 22: Survey Tab
NOTE: It is recommended that you accept the assigned default keyboard for your language unless you want to test your specific keyboard. In the End User License Agreement page, click Agree if you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed. -
Page 23: Status Tab
For each test type, there are two test modes to choose from: Interactive Mode—Provides maximum control over the testing process. The diagnostic software ● will prompt you for input during tests that require your interaction. You may also determine whether the test passed or failed. -
Page 24: Log Tab
Log Tab The Log tab contains a Test Log tab and an Error Log tab. The Test Log displays all tests that have been executed, the number of times of execution, the number of times failed, and the time it took to complete each test. The Clear Test Log button will clear the contents of the Test Log. -
Page 25: Downloading The Latest Version Of Hp Insight Diagnostics
NOTE: Do not remove the diskette or USB key until you see a message indicating that the html file has been written to the media. Print the information from the storage device used to save it. NOTE: To exit HP Insight Diagnostics, click Exit Diagnostics button in the bottom left corner of the screen then remove the Documentation and Diagnostics CD from the optical drive. - Page 26 Chapter 3 HP Insight Diagnostics ENWW...
-
Page 27: Desktop Management
Desktop Management ENWW... -
Page 28: Remote System Installation
Remote System Installation Remote System Installation allows you to start and set up the system using the software and configuration information located on a network server by initiating the Preboot Execution Environment (PXE). The Remote System Installation feature is usually used as a system setup and configuration tool, and can be used for the following tasks: Formatting a hard drive ●... -
Page 29: Rom Flash
ROM Flash The computer's BIOS is stored in a programmable flash ROM (read only memory). By establishing a setup password in the Computer Setup (F10) Utility, you can protect the ROM from being unintentionally updated or overwritten. This is important to ensure the operating integrity of the computer. Should you need or want to upgrade the BIOS, you may download the latest BIOS images from the HP driver and support page, http:///www.hp.com/support/files. -
Page 30: Hp Web Site Support
HP Web Site Support HP engineers rigorously test and debug software developed by HP and third-party suppliers, and develop operating system specific support software, to ensure performance, compatibility, and reliability for HP computers. When making the transition to new or revised operating systems, it is important to implement the support software designed for that operating system. -
Page 31: Drivelock Applications
warm boot or restart from Windows, if neither attempt succeeds, POST will halt and the user will be instructed to cycle power. DriveLock Applications The most practical use of the DriveLock security feature is in a corporate environment. The system administrator would be responsible for configuring the hard drive which would involve, among other things, setting the DriveLock master password and a temporary user password. -
Page 32: Surge-Tolerant Power Supply
Surge-Tolerant Power Supply An integrated surge-tolerant power supply provides greater reliability when the computer is hit with an unpredictable power surge. This power supply is rated to withstand a power surge of up to 2000 volts without incurring any system downtime or data loss. Thermal Sensor The thermal sensor is a hardware and software feature that tracks the internal temperature of the computer. -
Page 33: Serial Ata (Sata) Drive Guidelines And Features
Serial ATA (SATA) Drive Guidelines and Features NOTE: HP only supports the use of SATA hard drives on these models of computer. No Parallel ATA (PATA) drives are supported. SATA Hard Drives Serial ATA Hard Drive Characteristics Number of pins/conductors in data cable Number of pins in power cable Maximum data cable length 39.37 in (100 cm) -
Page 34: Smart Ata Drives
SMART ATA Drives The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Personal Computers have built-in drive failure prediction that warns the user or network administrator of an impending failure or crash of the hard drive. The SMART drive tracks fault prediction and failure indication parameters such as reallocated sector count, spin retry count, and calibration retry count. -
Page 35: Identifying The Chassis, Routine Care, And Disassembly Preparation
Identifying the Chassis, Routine Care, and Disassembly Preparation This chapter provides general service information for the computer. Adherence to the procedures and precautions described in this chapter is essential for proper service. CAUTION: When the computer is plugged into an AC power source, voltage is always applied to the system board. - Page 36 Figure 6-2 dx2308 Chapter 6 Identifying the Chassis, Routine Care, and Disassembly Preparation ENWW...
-
Page 37: Electrostatic Discharge Information
Electrostatic Discharge Information A sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not appear to be affected at all and can work perfectly throughout a normal cycle. -
Page 38: Personal Grounding Methods And Equipment
Avoid contact with pins, leads, or circuitry. ● Place reusable electrostatic-sensitive parts from assemblies in protective packaging or conductive ● foam. Personal Grounding Methods and Equipment Use the following equipment to prevent static electricity damage to equipment: Wrist straps are flexible straps with a maximum of one-megohm ± 10% resistance in the ground ●... - Page 39 Conductive foam ● Conductive tabletop workstations with ground cord of one-megohm +/- 10% resistance ● ● Static-dissipative table or floor mats with hard tie to ground Field service kits ● Static awareness labels ● Wrist straps and footwear straps providing one-megohm +/- 10% resistance ●...
-
Page 40: Operating Guidelines
Operating Guidelines To prevent overheating and to help prolong the life of the computer: Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ● ● Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all vented sides of the computer and above the monitor to permit the required airflow. -
Page 41: Cleaning The Keyboard
To clean the computer case, follow the procedures described below: To remove light stains or dirt, use plain water with a clean, lint-free cloth or swab. ● For stronger stains, use a mild dishwashing liquid diluted with water. Rinse well by wiping it with a ●... -
Page 42: Cleaning The Mouse
Cleaning the Mouse Before cleaning the mouse, ensure that the power to the computer is turned off. Clean the mouse ball by first removing the retaining plate and the ball from the housing. Pull out any ● debris from the ball socket and wipe the ball with a clean, dry cloth before reassembly. To clean the mouse body, follow the procedures in Cleaning the Computer Case on page ●... -
Page 43: Cables And Connectors
Cables and Connectors Most cables used throughout the unit are flat, flexible cables. These cables must be handled with care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion or removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid bending or twisting the cables, and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. - Page 44 Chapter 6 Identifying the Chassis, Routine Care, and Disassembly Preparation ENWW...
-
Page 45: Removal And Replacement Procedures- Microtower (Mt) Chassis
Removal and Replacement Procedures— Microtower (MT) Chassis Adherence to the procedures and precautions described in this chapter is essential for proper service. After completing all necessary removal and replacement procedures, run the Diagnostics utility to verify that all components operate properly. NOTE: Not all features listed in this guide are available on all computers. -
Page 46: Access Panel
Access Panel Prepare the computer for disassembly (Preparation for Disassembly on page 37). CAUTION: Before removing the computer access panel, ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet. Disconnect the power cord from the computer and from the power source (1). Remove the two screws that secure the access panel to the computer chassis (2). -
Page 47: Front Bezel
Front Bezel Prepare the computer for disassembly (Preparation for Disassembly on page Remove the access panel (Access Panel on page 38 Press down on all three tabs (1) on the left side of the bezel then, rotate the bezel off the chassis (2), beginning with the left side and then the right side. -
Page 48: Front Drive Bezels
Front Drive Bezels Prepare the computer for disassembly (Preparation for Disassembly on page Remove the access panel (Access Panel on page Remove the front bezel (Front Bezel on page 5.25" Drive Bezel Blank While facing the inside of the front bezel, press the two retaining tabs on the right towards the outer edge of the bezel (1) and pull the bezel blank inwards (2) to remove it. -
Page 49: Removing A 3.5" Drive Bezel Blank
Removing a 3.5” Drive Bezel Blank While facing the inside of the front bezel, press outward on the retaining tabs on each side of the bezel blank (1) and pull the bezel blank inwards to remove it. NOTE: To install a 3.5” bezel blank, press the blank inward from the inside of the front bezel so that it snaps into place. -
Page 50: Memory
Memory The computer comes with double data rate 2 synchronous dynamic random access memory (DDR2- SDRAM) dual inline memory modules (DIMMs). CAUTION: DDR and DDR2 memory modules are not interchangeable. DDR2-SDRAM DIMMs The memory sockets on the system board can be populated with up to two industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. - Page 51 CAUTION: When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module. Prepare the computer for disassembly (Preparation for Disassembly on page 37). Remove the access panel and lay the computer down on its side to make it easier to work on. (Access Panel on page WARNING!
-
Page 52: Expansion Cards
Expansion Cards Expansion Slot Cover Lock Prepare the computer for disassembly (Preparation for Disassembly on page Remove the access panel (Access Panel on page Lay the computer down on its side to make it easier to work on. On the rear of the computer, remove the screw that secures the slot cover lock in place (1) then, slide the slot cover lock up and away from the slots to remove it from the computer (2). -
Page 53: Pci/Pcie Expansion Card
PCI/PCIe Expansion Card To remove an expansion card continue with step 1. To install an expansion card in an existing empty slot go to step 9. Prepare the computer for disassembly (Preparation for Disassembly on page Remove the access panel (Access Panel on page Lay the computer down on its side to make it easier to work on. - Page 54 With the card aligned so the mounting bracket will fit firmly against the computer backwall, slide the expansion card into the expansion socket and press it firmly into place. NOTE: When you install an expansion card, make sure you press firmly on the card so that the entire connector seats properly in the expansion card socket.
-
Page 55: Cable Management
Cable Management Always follow good cable management practices when working inside the computer. Keep cables away from major heat sources like the heatsink. ● ● Do not jam cables on top of expansion cards or memory modules. Printed circuit cards like these are not designed to take excessive pressure on them. -
Page 56: Cable Connections
Cable Connections Cable Cable Designator Power Supply System board, 24–pin Power Supply CPU power, 4-pin Power Supply Not used Power Supply Not used Power Supply 2nd SATA Hard drive Power Supply 1st SATA Hard drive Power Supply Diskette drive Power Supply 2nd Optical drive Power Supply 1st Optical drive... -
Page 57: Drives
Make sure personal files on the hard drive are backed up to an external storage device before removing the hard drive. Failure to do so will result in data loss. After replacing the primary hard drive, you will need to run the Restore Plus! CD to load the Compaq factory-installed files. -
Page 58: 5.25" Drive
5.25" Drive Prepare the computer for disassembly (Preparation for Disassembly on page Remove the access panel (Access Panel on page Remove the front bezel (Front Bezel on page Disconnect the power, data, and audio cables, as necessary, from the back of the drive. Remove the two screws that secure the drive in the drive cage (1). -
Page 59: Drive
3.5” Drive If you are installing a device for the first time in the external 3.5” drive bay you will need to use a flat blade screwdriver to break out the metal shield. The 3.5” external drive bay may be populated with a diskette drive or a media card reader. The removal procedure is the same for both devices. - Page 60 NOTE: There are a total of eight extra guide/retainer screws on the front of the chassis behind the bezel. Four have Unified Standard (US) #6–32 standard threads and for have M3 metric threads. US screws are used for used for hard drives and have a silver finish. Metric screws are used for all other drives and have a black finish.
-
Page 61: Removing A 3.5" Hard Drive
Removing a 3.5” Hard Drive Prepare the computer for disassembly (Preparation for Disassembly on page Remove the access panel (Access Panel on page Remove the front bezel (Front Bezel on page Disconnect the power, and data cables from the back the drive. Remove the four retaining screws that secure the drive in the drive cage (1). -
Page 62: Front I/O Panel Housing Assembly
Front I/O Panel Housing Assembly Prepare the computer for disassembly (Preparation for Disassembly on page Remove the access panel and rotate the computer so the system board is parallel to the table to make it easier to work on (Access Panel on page Remove the front bezel (Front Bezel on page Free the two cables from the cable tie that is attached to the chassis. -
Page 63: Power Switch Assembly
Power Switch Assembly Prepare the computer for disassembly (Preparation for Disassembly on page 37). Remove the access panel and rotate the computer so the system board is parallel to the table to make it easier to work on (Access Panel on page Disconnect the braided cables from the system board. -
Page 64: Speaker
Speaker Prepare the computer for disassembly (Preparation for Disassembly on page Remove the access panel (Access Panel on page Remove the front bezel (Front Bezel on page Disconnect the speaker cable from the system board. Free the cable from the cable tie that is attached to the chassis. Remove the screw that secures the speaker to the inside of the chassis (1) then, remove the speaker (2) by sliding it out of the retaining clips.. -
Page 65: Second Serial Port
Second Serial Port Prepare the computer for disassembly (Preparation for Disassembly on page 37). Remove the access panel (Access Panel on page 38). Disconnect the serial port cable from the system board. Disconnect the serial port cable from the two clips (1) mounted on the inside of the chassis. Remove the two retaining screws from the outside of the chassis that secure the serial port to the chassis (2) and remove the serial port. -
Page 66: System Fan
System Fan Prepare the computer for disassembly (Preparation for Disassembly on page Remove the access panel (Access Panel on page Disconnect the cable that connects the system fan to the system board. Cut the tie-wrap (1) at the bottom of the fan that secures the CPU power cable (2) to the fan. Remove the screws that secure the fan to the chassis and remove the fan. -
Page 67: Heatsink
Heatsink Prepare the computer for disassembly (Preparation for Disassembly on page Remove the access panel and lay the computer down on its side to make it easier to work on. (Access Panel on page Disconnect the heatsink control cable from the system board. Loosen the four captive screws that secure the heatsink to the system board. -
Page 68: Processor
Processor Prepare the computer for disassembly (Preparation for Disassembly on page 37). Remove the access panel and lay the computer down on its side to make it easier to work on. (Access Panel on page 38). Disconnect the heatsink control cable from the system board and remove the heatsink. Heatsink on page 59 Rotate the locking lever to its full open position (1). - Page 69 Go to step 7. If using a new heatsink, remove the protective covering from the bottom of the heatsink and place it in position atop the processor. Secure the heatsink to the system board and system board tray with the 4 captive screws and attach the heatsink control cable to the system board.
-
Page 70: System Board
System Board Prepare the computer for disassembly (Preparation for Disassembly on page Remove the access panel.(Access Panel on page Remove the front bezel and lay the computer down on its side to make it easier to work on. (Front Bezel on page 39). -
Page 71: Battery
Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP/Compaq, their authorized partners, or their agents. CAUTION: Static electricity can damage the electronic components of the computer or optional equipment. -
Page 72: Type 1 Battery Holder
Type 1 Battery Holder Lift the battery out of its holder. Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position. Replace the computer access panel. Plug in the computer and turn on power to the computer. Reset the date and time, your passwords, and any special system setups, using Computer Setup. -
Page 73: Type 2 Battery Holder
Type 2 Battery Holder To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery. When the battery pops up, lift it out (1). To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up (2). -
Page 74: Type 3 Battery Holder
Type 3 Battery Holder Pull back on the clip (1) that holds the battery in place, then remove the battery (2). Insert the new battery and position the clip back in place. Replace the computer access panel. Plug in the computer and turn on power to the computer. Reset the date and time, your passwords, and any special system setups, using Computer Setup. -
Page 75: Power Supply
Power Supply WARNING! Voltage is always present on the system board when the computer is plugged into an active AC outlet. To avoid possible personal injury and damage to the equipment the power cord should be disconnected from the computer and/or the AC outlet before opening the computer. Prepare the computer for disassembly (Preparation for Disassembly on page Remove the access panel... - Page 76 To install the power supply, reverse the removal procedure. NOTE: When attaching the CPU power cable to the system board, use the tie-wrap provided in the spares kit to secure the cable to the lower right corner of the fan cage. This will prevent the wire bundle from interfering with the chassis fan blades.
-
Page 77: Appendix A Connector Pin Assignments
Connector Pin Assignments This appendix contains the pin assignments for many computer and workstation connectors. Some of these connectors may not be used on the product being serviced. Keyboard Connector and Icon Signal Data Unused Ground +5 VDC Clock Unused Mouse Connector and Icon Signal... -
Page 78: Ethernet Rj-45
Ethernet RJ-45 Connector and Icon Signal (+) Transmit Data (-) Transmit Data (+) Receive Data Unused Unused (-) Receive Data Unused Unused Ethernet AUI Connector and Icon Signal Signal Ground Positive AUI Differential Receive Negative AUI Differential Collision +12V Positive AUI Differential Collision Ground Negative AUI Differential Transmit Ground... -
Page 79: Parallel Interface
Parallel Interface Connector and Icon Signal Signal Strobe Acknowledge Data Bit 0 Busy Data Bit 1 Paper End Data Bit 2 Select Data Bit 3 Auto Linefeed Data Bit 4 Error Data Bit 5 Initialize Printer Data Bit 6 Select IN Data Bit 7 18–... -
Page 80: Diskette Drive Power
Diskette Drive Power Connector and Icon Signal +5 VDC Ground Ground Reserved (+12 Volts) Microphone Connector and Icon (1/8” miniphone) Signal 1 (Tip) Audio_left 1 2 3 2 (Ring) Audio_Right 3 (Shield) Ground Headphone Connector and Icon (1/8” miniphone) Signal 1 (Tip) Audio_left 1 2 3... -
Page 81: External Infrared Transceiver
External Infrared Transceiver Connector and Icon Signal Transmit Receive Ground Mode Not Used Not Used Not Used Monitor Connector and Icon Signal Signal Red Analog +5V (fused) Green Analog Ground Blue Analog Not used Not used DDC Serial Data Ground Horizontal Sync Ground Vertical Sync... -
Page 82: Diskette Drive Standard Data Cable
Diskette Drive Standard Data Cable Connector Signal Signal Signal Ground Ground Ground Low density Reserved Track 00 Ground Ground Media — ID Motor On Write Protect Ground Ground Ground No Signal Direction In Read Data Ground Ground Ground Index Step Side 1 Select Ground Ground... -
Page 83: 24-Pin Microfit Power
24-Pin MicroFit Power Connector Signal Signal Signal Signal +5 Vaux PWRGD +12V +3.3V +5V Sense +3.3V +3.3V Sense Tach +3.3V PS_ON +3.3V Fan-CMD +3.3V -12V 4-Pin Power (for CPU) Connector and Icon Signal +12V CPU -12V CPU 6-Pin Power (for CPU) Connector and Icon Signal 12V CPU... -
Page 84: Sata Data And Power
SATA Data and Power Drive Connector Signal Signal Signal Signal Ground Ground Ground Ground V 3.3 V 3.3 Ground Ground Ground Reserved Ground V 12 V 12 *S = Data, P = Power PCI Express x1, x4, x8, and x16 PCI Express Connector Pin A Signal Signal... -
Page 85: Pci Express
PERp8 PERn9 PERp13 PERN8 PERp12 PERn13 PERp11 PERn12 PERp10 PERn11 PERp14 PERn15 PERn14 PERp15 Pin B information is on the next page NOTE: x1 PCI Express uses pins 1-18 x4 PCI Express uses pins 1-32 x8 PCI Express uses pins 1-49 x16 PCI Express uses pins 1-8 PCI Express x1, x4, x8, and x16 PCI Express Connector... -
Page 86: Dvi Connector
PETn8 PETp12 PETn13 PETp11 PETn12 PETp10 PETn11 PETp9 PETn10 PETp14 PETn9 PETp13 PETn14 PRSNT2# RSVD PETp15 PETn15 Pin B information is on the next page NOTE: x1 PCI Express uses pins 1-18 x4 PCI Express uses pins 1-32 x8 PCI Express uses pins 1-49 x16 PCI Express uses pins 1-8 DVI Connector Connector and Icon... - Page 87 T.M.D.S. Data3– T.M.D.S. Clock- ENWW DVI Connector...
- Page 88 Appendix A Connector Pin Assignments ENWW...
-
Page 89: General Requirements
Power Cord Set Requirements The power supplies on some computers have external power switches. The voltage select switch feature on the computer permits it to operate from any line voltage between 100-120 or 220-240 volts AC. Power supplies on those computers that do not have external power switches are equipped with internal switches that sense the incoming voltage and automatically switch to the proper voltage. - Page 90 Country Accrediting Agency Country Accrediting Agency Australia (1) EANSW Italy (1) Austria (1) Japan (3) METI Belgium (1) CEBC Norway (1) NEMKO Canada (2) Sweden (1) SEMKO Denmark (1) DEMKO Switzerland (1) Finland (1) SETI United Kingdom (1) France (1) United States (2) Germany (1) The flexible cord must be Type HO5VV-F, 3-conductor, 0.75mm...
-
Page 91: Appendix C Troubleshooting
Troubleshooting Safety and Comfort WARNING! Misuse of the computer or failure to establish a safe and comfortable work environment may result in discomfort or serious injury. Refer to the Safety & Comfort Guide on the Documentation and Diagnostics CD and available on the Web site at http://www.hp.com/ ergo for more information on choosing a workspace and creating a safe and comfortable work... - Page 92 If you have installed an operating system other than the factory-installed operating system, check to ● be sure that it is supported on the system. If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed and a ●...
-
Page 93: Solving General Problems
Solving General Problems You may be able to easily resolve the minor problems described in this section. Computer will not turn on. Cause Solution Cables to the external power source are unplugged. Ensure that cables connecting the computer to the external power source are plugged in properly and the wall outlet is active. - Page 94 Computer date and time display is incorrect. Cause Solution NOTE: Connecting the computer to a live AC outlet prolongs the life of the RTC battery. Cursor will not move using the arrow keys on the keypad. Cause Solution Num Lock key may be on.
- Page 95 Poor performance is experienced. Cause Solution Some software applications, especially games, are stressful on Lower the display resolution for the current application or the graphics subsystem consult the documentation that came with the application for suggestions on how to improve performance by adjusting parameters in the application.
-
Page 96: Solving Hardware Installation Problems
Solving Hardware Installation Problems You may need to reconfigure the computer when you add or remove hardware, such as an additional drive or expansion card. If you install a plug and play device, the Windows operating system automatically recognizes the device and configures the computer. If you install a non–plug and play device, you must reconfigure the computer after completing installation of the new hardware. -
Page 97: Interpreting Diagnostic Lights
Interpreting Diagnostic Lights This section covers the front panel LED codes that may occur before or during POST that do not necessarily have an error code or text message associated with them. NOTE: If you see flashing LEDs on a PS/2 keyboard, look for flashing LEDs on the front panel of the computer and refer to the following table to determine the front panel LED codes. - Page 98 Activity Possible Cause Recommended Action Green Power LED flashes six times, Pre-video graphics error. For systems with a graphics card: once every second, followed by a Reseat the graphics card. two second pause. Replace the graphics card. Replace the system board. For systems with integrated graphics, replace the system board.
-
Page 99: Index
Index Symbols/Numerics keyboard keys 33 24–pin MicroFit power pin operating system installation 1 electrostatic discharge (ESD) assignments 75 protecting ROM 21 preventing damage 29 24–pin power pin changing operating systems, Emergency Recovery Mode, Boot assignments 74 important information 22 Block 21 4–pin power pin assignments 75 chasis types, illustrated 27 ethernet... - Page 100 Preboot Execution Environment SDRAM (synchronous dynamic infrared (IR) transceiver, enternal, (PXE) 20 random access memory 42 pin assignments 73 preparation for disassembly 37 security Insight Diagnostics 13 processor removal and cable lock 23 internal temperature of replacement 60 DriveLock 22 computer 24 protecting hard drive 23 serial interface pin...
- Page 101 Web sites BIOS download 21 ROM Flash 21 software support 22 ENWW Index...
- Page 102 Index ENWW...