Hewlett-Packard Company. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages (including lost profits) in connection with the furnishing, performance, or use of this material whether based on warranty, contract, or other legal theory.
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HP Colorado Backup II — Software License Agreement OWNERSHIP. The Software is owned and copyrighted by HP or its third party suppliers. Your license confers no title or ownership in the Software and is not a sale of any rights in the Software.
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item” as defined in FAR 2.101(a), or as “Restricted computer software” as defined in FAR 52.227-19 (Jun 1987)(or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.
Getting Started HP Colorado Backup II is a powerful backup solution for Windows designed to protect your valuable data. This user manual provides detailed information and procedures for installing, using, and navigating within HP Colorado Backup II. Other valuable information is available through HP Colorado Backup II's On- line Help.
Getting Started For information about The Restore window and Where to Look—Restore on page 45 options The Compare window and Where to Look—Compare on page 67 options Solving common problems Troubleshooting Tips on page 81 Getting technical assistance Customer Support Services on page 91 Installing HP Colorado Backup II This section provides system requirements and installation instructions.
Installing HP Colorado Backup II 10 MB RAM or more Windows 95 or Windows 98 A hard drive with at least 10 MB free A Microsoft or 100%-compatible mouse is highly recommended Installing Directly from a CD-ROM To install HP Colorado Backup II directly from your CD-ROM: 1.
Getting Started Reboot your system to complete the installation. Configuring Your Backup Device Most types of backup devices are automatically detected and configured the first time you run HP Colorado Backup II. Your backup device will be listed in the Where to Back Up box. Note: For Windows 9x only-- If your backup device is not detected, see Backup Device Configuration on page 81...
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One-Button Backup To use One-Button Backup: 1. Double-click the One-Button Backup icon on the Desktop. Or, click the Start menu, select Programs, HP Colorado Backup II, and then click One- Button Backup. The One-Button Backup dialog appears. 2. Select a device in the drop-down list box.
Getting Started How to Back Up on page One-Button Restore One-Button Restore launches a series of dialogs which help you perform a restore in just a few steps. To run One-Button Restore: 1. Click the Start menu, select Programs, HP Colorado Backup II, and then click One-Button Restore.
Using HP Colorado Backup II Using HP Colorado Backup II This section provides an overview of the various tools and features that HP Colorado Backup II offers. Menus The title bar contains five menu items: Job, Edit, View, Tools, and Help. You can access these menus and the submenu items at any time.
Getting Started Click: To do this: Deselect one or more highlighted drives, folders, or files, and remove the check marks next to them. Open the Restore File Version dialog box to choose the spe- cific version of a file you want restored. Open the File Find dialog box to find a file for restore.
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Using HP Colorado Backup II All Folders Pane—On the left. Displays a list of your computer’s drives and folders. Contents Pane—On the right. When a folder is highlighted in the All Folders Pane, the files and folders in that folder appear in the Contents Pane.
Getting Started Help The HP Colorado Backup IIon-line help system provides in-depth information about the program and its functions. Context-Sensitive Help Context-sensitive help provides you with information about the current window, dialog box, or program message. To get context-sensitive help on the current operation, press Shift+F1 on your keyboard.
Using HP Colorado Backup II The Index tab lists keywords alphabetically. Type the first few letters of a keyword and the first matching item is highlighted. The Find tab provides a full-text search utility for any word or phrase in help. You must set up the search file the first time you use the Find tab.
Using Backup This chapter explains how to use the Backup window to copy files from your computer to a backup location. It begins by describing the steps needed to perform a backup using HP Colorado Backup II. Your first backup should be of your entire computer. After you have backed up your computer, you can create backup jobs to save your options and file selections.
Using Backup One-Button Backup One-Button Backup launches a backup of all local hard disks, including the Registry. To use One-Button Backup: 1. Double-click the One-Button Backup icon on the Desktop. Or, click the Start menu, select Programs, HP Colorado Backup II, and then click One- Button Backup.
Backup Jobs Full Backup—All Selected Files. Differential Backup—New and changed files What to Back Up on page Where to back up—Backup Device. See Where to Back Up on page How to back up— Full Backup—Verify, Compress, Overwrite. Differential Backup—Verify, Compress, Append. How to Back Up on page Backup Jobs HP Colorado Backup II uses backup jobs to save and reuse file and option...
Using Backup By saving your backup jobs, you can run them again without making your selections again. The Backup Job box lists your saved backup jobs. Type a new name in the box to save the job under a different name. Note: You must make file selections before saving your backup job.
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Using the Backup Wizard The What to Back Up window of the Backup Wizard is displayed. 2. Select the drives and files you want to back up. To back up all files, folders, and drives on your computer, click Back up My Computer.
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Using Backup 5. Select a destination for the backup from the Where to back up list. See Where to Back Up on page 6. Click Next to continue. The How to Back Up Wizard window appears. 7. Click options to select or deselect them.
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Using the Backup Wizard To back up later, specify the frequency, then set the time, date, and/or days of the week to run this backup job. For more information on scheduling your backup job, see Scheduling a Backup Job on page 10.
Using Backup The Backup Window This section first describes the Backup window. For step-by-step instructions on creating backup jobs, see Backing Up Files with the Backup Window on page The Backup window gives you quick access to all the backup job options, and includes four main sections.
Backing Up Files with the Backup Window If you choose New and Changed Files, the default setting is differential backup. Use the Options button to change your backup type. See Type Tab on page 36 for more information and a complete description of each type. Backup Selection Panes HP Colorado Backup II uses the same drive and file selection methods as Windows.
Using Backup Type Tab on page 36 for more information. 3. Select the files to back up. Click the check boxes next to the drives and files you want to back up. A checkmark indicates the drive, file, or folder is selected for backup. A red X indicates that the file’s type is excluded.
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Using Backup Jobs 2. Highlight a job name in the Backup Job combo box. The backup job settings appear. Choose Open from the Job menu. The Open Backup Job dialog box appears. 3. Select a Backup Job from the list. Type a job name (description) in the Job to open text box.
Using Backup To run your backup job: Click Start. If your backup job is new or modified, the program prompts you to save the backup. The new job overwrites an older backup job, if one exists. Backup Progress Window The Backup Progress window appears when you start your backup.
Backup Options Viewing Your Backup Report When the backup completes, the Cancel button changes to OK, and a Report button is displayed below it. Click Report to view a summary of your backup or click OK to continue. You can also use the Report option in the Tools menu to view your backup report at a later time.
Using Backup To select an option or change an option setting: Click on the check box or button next to the option. To save your current settings and change option groups: 1. Click Apply. 2. Click the next option group’s tab. To save your option settings and return to the Backup window: Click OK.
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Backup Options Compression uses a “shorthand” to reduce file sizes, so that data can be written in less space. Note: If your data has already been compressed, select Never compress the data. Compressing data that has already been compressed causes the data to occupy more media space. If the media already contains backups Append this backup to my media—Your data is placed after the last backup set on the media.
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Using Backup Caution: Make careful note of your password. Without it, you will not be able to access or recover data in your password-protected backup set. To create a password: 1. Click Protect this backup with a Password. 2. Type your password in the Password text box. 3.
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Backup Options Note: Excluded file types are marked in the selection panes with a red To exclude files by registered type: 1. Click the Exclude tab in the Backup Job Options dialog box. The Exclude tab appears. 2. Click Add. The Exclude files from backup dialog box appears.
Using Backup To remove a file type from the Do not back up these file types list: 1. Select the file type you want to remove from the list. 2. Click Remove. Report Tab Use the Report tab to specify the items you want to include in your backup report and to set your unattended backup option.
Scheduling a Backup Job To set the Advanced Options: 1. Click the Advanced tab in the Backup Job Options dialog box. The Advanced tab appears. 2. Check the options you want. 3. Click OK. Scheduling a Backup Job HP Colorado Backup II provides a simple, yet flexible way to schedule your backup jobs.
Using Backup To Schedule a backup job: 1. Click Schedule on the Backup window. The Schedule Backup Job dialog box appears. The name of the selected Backup Job is displayed on the title bar. 2. Select Once, Daily, Weekly, or Monthly.
Scheduling a Backup Job Weekly—Set the time and the day of the week. Monthly—Set the time and the day of the month. Note: If Task Scheduler is installed on your machine, the Which Days button will be available when the Weekly setting is selected. Changing When a Scheduled Backup Job Runs HP Colorado Backup II allows you to modify a scheduled backup job by changing the settings in the Backup window, or Schedule button.
Using Backup The Microsoft System Agent appears. 2. Highlight the scheduled backup job you want to change, then select Change Schedule... from the Program menu. 3. Make your changes, then click OK. Refer to your Windows documentation for instructions on using the Microsoft System Agent.
Scheduling a Backup Job 4. From the Job menu, click Save. These changes will be updated in the Microsoft System Agent, Microsoft Internet Explorer 4.x Task Scheduler, or the HP Colorado Backup II Scheduler, depending on which is installed. Removing a Scheduled Backup Job You can use the HP Colorado Backup II Scheduler or your installed scheduler to remove a scheduled backup job.
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Using Backup 2. Highlight the scheduled backup job you wish to remove, then select Delete from the File menu. 3. Click Yes to confirm the operation or No to cancel. Note: Removing a scheduled backup job using the Microsoft Internet Explorer 4.x Task Scheduler or Microsoft System Agent will prevent the scheduled backup from running, but will not delete the backup job in HP Colorado Backup II.
Using Restore This chapter explains how to use the Restore Wizard and the Restore window to restore files to your hard disk. Restore reads the selected backup sets and restores your files to a specified location (usually their original location). You can restore one file, several selected files, or all files from a backup set.
Using Restore Creating the Disaster Recovery Set The first step in securing the data on your system is creating the Disaster Recovery (DR) Set. The DR Set will contain the information necessary to recover your system. The Recovery Wizard will guide you through the steps required to create the DR Set with easy-to-follow instructions for protecting your valuable data.
Creating the Disaster Recovery Set To create your Disaster Recovery Set: 1. Select Recovery Wizard from the Tools menu. The Recovery Wizard appears. 2. Follow the instructions on the Wizard screens to create your Disaster Recovery Set. It is recommended that you label your media when prompted in the Wizards, and store your DR Set in a safe place.
Using Restore Your system files will be copied from the diskette to your hard drive. The following prompt should appear: Please insert Disaster Recovery Media #1 into your (device name). 4. Insert media #1 of your DR Set into your device when prompted, then press Enter.
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Disaster Recovery for Windows 9x installing Windows, re-installing your backup software, then selectively restoring the rest of the files you need. To use Disaster Recovery: 1. Replace any lost hard drives with comparable drives. Note: In order to recover all of your information, Disaster Recovery must have at least as much hard disk space as existed before the drive failure.
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Using Restore The following prompt should appear: Please insert Disaster Recovery Media #1 into your (device name). 7. Insert media #1 of your DR Set into your device when prompted, then press Enter. Note: If your Disaster Recovery Set consists of more than one piece of media, you will be prompted to insert each media in the order it was created.
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Disaster Recovery for Windows 9x Note: It may be necessary to restart your computer more than once if any hardware in your system has changed since your DR Set was created.
Using Restore Disaster Recovery for Windows NT A minimal install of the Windows NT Workstation will be performed from the Disaster Recovery Set. Disaster Recovery screens will display messages instructing you when to insert each of the four diskettes from your Disaster Recovery Set. To use Disaster Recovery: 1.
One-Button Restore One-Button Restore One-Button Restore launches a series of dialogs which help you perform a restore in just a few steps. To run One-Button Restore: 1. Click the Start menu, select Programs, HP Colorado Backup II, and then click One-Button Restore. The One-Button Restore dialog box appears.
Using Restore Restoring All Your Files This section explains how to quickly and easily restore all your files in the event of a hard disk failure. This procedure can also be used to transfer all your files to a new computer. Before you can restore your files after a hard disk failure, you must first prepare your hard disk and reinstall Windows.
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Restoring All Your Files Caution: Restoring the Registry may cause serious problems if your hardware configuration has changed since you last backed up the Registry. If your system’s hardware configuration and system settings have not changed since the last backup of the registry, click Yes to restore the Windows Registry.
Using Restore What to Restore—Click Device view, then select each local drive. Where to Restore—Choose Original Locations. How to Restore—Choose Always replace. Caution: Restoring the Registry may cause serious problems if your hardware configuration has changed since you last backed up the Registry.
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Using the Restore Wizard The Restore From window appears. 2. Choose the backup device to restore from, then click Next. The View files to restore window appears. 3. You may select your files from the catalog stored on your hard disk or from the media in your drive.
Using Restore The Where to Restore window appears. 7. Choose a destination for your restored files. 8. If you choose to restore to another location, type a path into the text box or click Browse. 9. Files are restored in their original folder structure unless you check Restore all files to a single folder.
The Restore Window Restore from—Select the backup device to restore from. File find—Locate the files you want to restore. What to restore—Select the files you want to restore. Where to restore —Select the location to restore your files to. How to restore—Select your overwrite option.
Using Restore 3. Enter a file name and path (if no path is entered, HP Colorado Backup II searches all paths). 4. To search by date, click the Date Modified tab and enter a date or date range. 5. To start searching, click Find Now. HP Colorado Backup II searches the catalog that corresponds to the selected device and displays a list of all files that match the search criteria.
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The Restore Window Folder view—displays the catalog on the hard disk using the traditional file tree system. Folder view displays cataloged files filtered by the selected backup device. Media view—displays the catalog on the hard drive sorted by media. Media view displays cataloged files for all devices.
Using Restore Where to Restore You’ll usually want to restore files to the same place from which you backed them up. However, if you want to restore your files to a different location, use the Where to restore box. The following selections are available: Original Location—All files and folders are restored to the same path from which they were backed up.
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The Restore Window The Restore Options dialog box appears: 2. Choose a Restore option. General Tab Do not replace—Never replace the files on the hard disk, even if the backed-up file is a more recent version than the file on the hard disk. Replace older files—Replace only older files with the most recent file versions.
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Using Restore List warnings reported while restoring files—Includes a list of any warnings encountered while restoring files. List unattended messages and prompts—Includes a list of any messages and prompts encountered while performing an unattended restore. Show report summary—Includes a report summary of the results of the restore.
Restoring Files with the Restore Window The Advanced tab appears. 2. Check the option you want. 3. Click OK. Restoring Files with the Restore Window To restore files using the Restore window: 1. Click Blank Restore Job in the Startup window, or click the Restore tab from the Main or Program window.
Using Restore 5. To change your restore location, select another location in the Where to restore box. See Where to Restore on page 6. To change your restore options, click Options. Change the settings for the restore job under the options tabs, click Apply, then click OK. See How to Restore on page 7.
Using Compare This chapter explains how to use the Compare window to read data from the backup set and compare it to the data on the hard disk. You can compare one file, selected files, or all files in the backup set. Compare is a separate function designed to provide maximum data security.
Using Compare The Compare Window The Compare window gives you quick access to all the compare options. It consists of three main sections: Compare from—Select the backup device to compare from. What to compare—Select the files you want to compare. Where to compare—Select the location to compare your files to.
The Compare Window Folder view—displays the catalog on the hard disk using the traditional file tree system. Folder view displays cataloged files filtered by the selected device. Media view—displays the catalog on the hard drive sorted by media. Media view displays cataloged files for all devices. Device view—displays the contents of the media currently in the drive.
Using Compare Comparing Files with the Compare Window To compare your files: 1. Click the Compare tab in the Main Application window. The Compare window appears. 2. Select the backup device containing the backup set you wish to compare in the Compare from drop-down list box.
Comparing Files with the Compare Window Compare Progress Window The Compare Progress window appears when you click OK, and provides information about your compare. It is divided into three sections. The top section lists the selected backup device and the name of your media. It also displays the current status of your compare job.
Tools HP Colorado Backup II offers several tools to help you handle your media, catalog, and reports. This chapter describes how to use Media Tools, Report Tools, Catalog Tools, and Preferences. Where to Look—Tools For more help about tools topics, see: Media Tools on page 73 HP Media Monitor on page 77 Report Tools on page 78...
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Tools To identify a media: 1. Select Media from the Tools menu, then select Identify. The Identify window appears. The device name and media name are displayed. 2. To view the backup sets on the media, click Device View in the Identify Progress window.
Media Tools 2. Click Yes to confirm the operation or No to cancel. The Erase Progress window appears. Retension This command winds and rewinds a tape to remove any slack and evenly tension the tape by performing a fast forward and rewind. To retension a tape: Select Media from the Tools menu, then select Retension.
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Tools To security erase a tape: 1. Select Media from the Tools menu, then select Security Erase. Your tape will spin for several seconds. If your tape contains one or more backup sets, a warning is displayed before the security erase begins. 2.
HP Media Monitor HP Media Monitor HP Media Monitor is a feature of HP cartridge tapes that tracks tape usage. When tape with HP Media Monitor is used with the HP Colorado 14GB tape drive (or later models) and the HP Colorado Backup II software, the software is able to report the condition of the tape.
Tools Tip: To check on the status of your tape at any time while using HP Colorado Backup II, from the Tools menu, select Media, Identify. Report Tools Report tools give you access to the backup log or report, which provides backup information and error messages.
Catalog Clean Up Note: The media is searched and catalog information is added to your catalog. If the backup set is very large, this operation can take several minutes. Catalog Clean Up The Catalog Clean Up tool helps you manage your catalog. Use this tool to delete backup sets or media from the backup catalog.
Tools Preferences The Preferences dialog box lets you set the following options: General Show startup dialog when HP Colorado Backup II is started.—The startup screen is displayed each time the program starts. Show the number and size of files before backing up, restoring and comparing data.—The estimated number and size of files selected are displayed.
Troubleshooting Tips This chapter provides troubleshooting tips to solve the most common configuration, compatibility, and other issues. Where to Look—Troubleshooting For more help on troubleshooting topics, see: Backup Device Configuration on page 81 System and Software Lockups on page 86 Common Error Messages on page 88 Backup Device Configuration This section is designed to help you configure your system.
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Troubleshooting Tips Applications on page 82 lists the driver files, with their associated applications, that may be causing a conflict. As a troubleshooting step, disable any drivers on your system that might cause conflict. Caution: If you are running the applications associated with these driver files, do not remove them permanently.
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Backup Device Configuration Table 1: Driver File Lines and Associate Applications (continued) Driver File Line Application †device=vpcaw.386 PCanywhere for Windows device=fastback.386 Fastback Backup device=irw286.drv Irwin Eztape Backup device=novabkp.386 Novastor Backup device=virwt.386 Irwin EZtape Backup Conflicts With Other Programs If the problem persists: 1.
Troubleshooting Tips 3. Restart your computer and run HP Colorado Backup II. Table 2: Drivers Not In Use If you are using this Change these files: device: SCSI backup device drvwppqt.vxd drvwq117.vxd SCSI Backup Devices If your system cannot locate your SCSI backup device, disable any real-mode drivers loading in your CONFIG.SYS file.
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Backup Device Configuration Note: Your printer port may not appear in this list. If it does not appear, change your printer port IRQ setting using the steps in the next section. 5. Restart your computer and rerun HP Colorado Backup II. To change your printer port IRQ setting to 07: 1.
Troubleshooting Tips System and Software Lockups If your system or software stops responding, there is often a conflict with outdated software drivers or with other software. This section will help you eliminate those and other conflicts. HP Colorado Backup II Locks Up During Installation If you are using DriveSpace or Stacker, install HP Colorado Backup II on a non- compressed volume.
System and Software Lockups To disable other applications: 1. Press the CTRL, ALT and DELETE key at the same time to display the Close Program dialog box. The only application that can be running is the Explorer. 2. Close other applications by highlighting the desired application and clicking the End Task button.
Troubleshooting Tips 2. Launch HP Colorado Backup II and start the backup again. Common Error Messages This section lists some common backup device errors. ASPI Manager Not Found or ASPI Manager Not Responding 1. Lower the rate at which data is transferred to the backup device from the SCSI BIOS to 5MB/sec.
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Common Error Messages 1. Right-click the My Computer icon and select Properties. 2. Click the Device Manager tab in the System Properties window. 3. Click the plus sign next to your backup device type to expand the tree, then double-click your backup device. 4.
Customer Support Services If you are having software problems, you can obtain support from HP directly either through free 24-hours/day interactive electronic services or by telephone (free during warranty). Many problems can be solved with the on-line help system or User's Guide. You can always press F1 to get help for the active window or dialog box.
Customer Support Services Can you consistently reproduce the problem you are having? Has this problem occurred previously? If it is new, did you change your system configuration recently? When calling, follow these guidelines: Call from a phone next to your computer. Please have your notes ready with the information described above, then contact technical support.
Contacting Customer Support Fax Support Faxes are answered within 48 hours. Asia/Pacific Australia ............(03) 9272 4099 India .
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Customer Support Services Austria (German) ........... . .0711 4201080 Belgium - Dutch.
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Copyright 1999. Hewlett-Packard, a division of Hewlett-Packard. All rights reserved. Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Windows, Windows 95, and Windows NT are U.S. registered trademarks of Microsoft Corp. Travan is a U.S. registered trademark of 3M.