Reinstall Vk-64/Vk-16; When You Have The Released Version; When You Do Not Have The Released Version 2.0 - Canon VB-C300 Administrator's Manual

Reinstall VK-64/VK-16

You cannot reinstall the software if you use the upgrade program.

When You Have the Released Version

Uninstall v2.0.
1
Back up the following folders that are in the Storage Servers of v1.1, v1.2, v1.3 and
2
v1.4.
Configuration file path for OS other than Windows Vista
<Startup drive for OS>: \Documents and Settings\All Users\Application Data\
<All drives> :\WebView-NVR
Configuration file path for Windows Vista
<Startup drive for OS>:\ProgramData\Canon\WebView\NVR\
<All drives>:\WebView-NVR"
Install the new version by following the upgrade procedure described at our
3
WebView Product web page.
If a failure occurs, restore the previous version by following "Procedure for Restoring
Previous Version" (➝ P.248).

When You Do Not Have the Released Version 2.0

Uninstall v2.0.
1
Install the previous version.
2
Obtain the v2.0 upgrade program (free program).
3
Available from Canon Web site.
Execute the v2.0 upgrade program.
4
When You Want to Perform the Full New Installation
If you have removed the application from Programs and Features
Tip
in the Control Panel, the application folder, including its setting
files and recorded data, remains undeleted. To delete all these
files, delete all the following folders.
<System drive> :\Program Files\Canon\Webview\NVR
<System drive> :\Webview-NVR (storage folder for recorded
and event data)
<System drive> :\Documents and Settings\All Users\
Application Data\Canon\WebView\NVR (storage folder for
setting files)
Canon\Webview\NVR
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