Dell Streak User Manual page 157

Problem
Noises during a call
You cannot enable
certain call features
PIN Code is blocked
System problems
Battery does not charge
Unable to turn the
device on.
The device turns off
automatically
Possible causes
You may be near a strong
electromagnetic source
(such as a TV, a microwave
oven, etc.) during a call.
Your service provider does
not support these features,
or you have not applied for
services that provide these
features.
You have entered an
incorrect PIN code three
consecutive times.
The battery or battery
charger is damaged.
The device's temperature is
below 0°C or higher than
45°C.
Poor contact between the
battery and charger.
The battery is empty.
The back cover has come
off.
The device system is
corrupted
Battery contacts are not
clean.
The back cover has come
off.
Possible solutions
Move to another location to
reduce the interference
effects.
Contact your service
provider.
Contact your service
provider. If the service
provider provides the SIM
card's PUK code, use the
PUK code to unlock the SIM
card.
Contact the dealer.
Adjust the battery charging
environment to avoid
extreme temperatures.
Check all connectors to
ensure that all connections
have been properly made.
Charge the device.
Ensure that the back cover
is firmly secured to the
device.
See "If the device cannot
power on due to system
corruption, take either of
these recovery actions:" on
page 160 for solutions.
Seek your dealer's help to
clean the contacts.
Ensure that the back cover
is firmly secured to the
device.
Troubleshooting
157