Troubleshooting Physical Disks - Dell PowerVault MD1120 Hardware Owner's Manual

Action
CAUTION:
Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
1 If available, run the appropriate diagnostic test from Server Administrator.
2 Locate the malfunctioning fan.
3 Ensure that the faulty power supply/cooling fan module is properly
connected to the enclosure midplane.
4 If the problem persists, see "Getting Help" on page 53.

Troubleshooting Physical Disks

CAUTION:
Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. Before you begin this
procedure, review the safety instructions that came with the system.
NOTICE:
This procedure can destroy data stored on the physical disk. Before you
continue, back up all files on the disk.
Problem
• A single physical disk is not seen in the PERC 6/E Ctrl-R BIOS utility or
Server Administrator Storage Management Service.
Action
1 Remove the physical disk from the enclosure. See "Removing and
Installing Physical Disks" on page 28.
2 Inspect the physical disk and midplane connectors for obvious damage.
3 Re-install the physical disk in its original bay. See "Removing and
Installing Physical Disks" on page 28.
4 Reboot the host server.
If the problem persists, see "Getting Help" on page 53.
Troubleshooting Your Enclosure
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