Troubleshooting - HP 234664-002 - ProLiant - ML330T02 Installation Instructions Manual

Troubleshooting

This section details the known issues with running Windows SBS 2003 R2 on ProLiant servers and
provides information about resolving them.
Table 1 Known issues
Issue 1 System Will Not Hibernate
Description
Workaround
Solution
Issue 2 Network Interface Card Configuration Utility Invokes Microsoft SQL Server Desktop Engine
Description
Workaround
Solution
Issue 3 Must Force Re-Installation Of NIC Teaming Component
Description
Workaround
Solution
The system appears to not go into hibernation, if user waits long enough the system
will go into hibernation, but the system will not return from a hibernated state.
Do not use system hibernation. The system does hibernate but will not return from a
hibernated state.
HP engineers are working with Microsoft to resolve this issue.
The NIC Config utility causes the installer for Microsoft SQL Server Desktop
Engine to come up.
Close the Microsoft SQL Server Desktop Engine
HP engineers are working to resolve this issue.
After upgrading from Windows SBS 2000 to Windows SBS 2003 R2, it is necessary
to force re-installation of NIC Teaming Component.
To re-install the NIC Teaming Component after upgrading from Small Business Server
2000 (or Windows 2000 Standard Server) to Windows SBS 2003 R2:
1. Download the latest PSP (available from the HP website) for Windows 2003 to a
temporary directory on the server.
2. Once the PSP download has completed, navigate to the directory containing the
files and click to run SETUP.EXE. This will start the HP Remote Deployment Utility.
By default the HP Remote Deployment Utility will not auto populate the software to
be installed; the selected components to be installed must be manually selected. If
the proper software bundle was downloaded, the OS listed under the Available
Software tree will be in Boldface type.
3. Expand the Windows Server 2003 tree. While pressing the left mouse button, click
to select the driver - network folder and drag the driver - network folder to the right
side of the HP remote deployment utility dialog box. If done properly, the
components for the NIC drivers should populate and the Installed Version and
New Version numbers should be listed.
4. To install the component, click the Install button on the menu bar. The Software
Installation dialog box will appear and will prompt to confirm if you want to
proceed with the installation. By default the Allow components to overwrite newer
or up-to-date versions check box will be unchecked.
5. Check the Allow components to overwrite newer or up-to-date versions check box.
Once checked, click Next to continue the installation. Once the installation is
complete, click the Reboot button on the menu bar to reboot the server.
HP engineers are working to resolve this issue.
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