Troubleshooting; Clearing Jams In The Paper Tray - Dell 5330dn - Workgroup Laser Printer B/W User Manual

Troubleshooting

Clearing Jams in the Paper Tray

Understanding Display Messages
Solving Problems
Clearing Jams in the Paper Tray
When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate and clear the paper jam.
Operator Panel
Message
Paper Jam 0
Open/Close Door
MP Tray
Paper Jam 0
Tray [x]
Paper Jam 0
Paper Jam 1
Open/Close Door
Paper Jam 2
Check Inside
Duplex Jam 0
Check Inside
Duplex Jam 1
Open/Close Door
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear the jam.
Paper Feed Jam (tray 1)
1. Pull paper tray 1 open.
Location of Jam
Around the toner cartridge
area
In the feeding area of the
multi-purpose feeder
Paper Feed Jam
(tray 1 or optional
trays)
In the paper exit area or
around the toner cartridge
area
Paper Exit Jam
In the duplex unit
Between the duplex unit
and fuser area
Go to
"Around the toner
cartridge".
"Multi-purpose feeder
Jam".
"Paper Feed Jam (tray 1)"
or "Paper Feed Jam
(optional trays)".
"In the paper exit area"
or "Around the toner
cartridge".
"In the paper exit area".
"Duplex jam 0".
"Duplex jam 1".