Troubleshooting; Clearing Jams In The Paper Tray - Dell 5330dn User Manual

Troubleshooting

Clearing Jams in the Paper Tray
Understanding Display Messages
Solving Problems

Clearing Jams in the Paper Tray

When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate and clear the paper jam.
Operator Panel Message
Paper Jam 0
Open/Close Door
MP Tray
Paper Jam 0
Tray [x]
Paper Jam 0
Paper Jam 1
Open/Close Door
Paper Jam 2
Check Inside
Duplex Jam 0
Check Inside
Duplex Jam 1
Open/Close Door
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear the jam.
Paper Feed Jam (tray 1)
1. Pull paper tray 1 open.
2. Remove the jammed paper by gently pulling it straight out. Ensure that all of the paper is properly aligned in tray 1.
Downloaded from ManualsPrinter.com Manuals
Location of Jam Go to
Around the toner cartridge area "Around the toner
In the feeding area of the multi- "Multi-purpose feeder
purpose feeder
Paper Feed Jam "Paper Feed Jam (tray 1)"
(tray 1 or optional trays) "Paper Feed Jam (optional
In the paper exit area or around "In the paper exit area"
the toner cartridge area "Around the toner
Paper Exit Jam "In the paper exit
In the duplex unit "Duplex jam
Between the duplex unit and fuser "Duplex jam
area
cartridge".
Jam".
or
trays)".
or
cartridge".
area".
0".
1".