Toner specks
Dropouts
Vertical lines
Gray background
Toner smear
Vertical repetitive
defects
Background scatter
Misformed characters
Page skew
Downloaded from ManualsPrinter.com Manuals
The paper may not meet specifications; for example, the paper is too moist
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or too rough. See
"Paper
Specifications".
The transfer roller may be dirty. Clean the inside of your printer. See
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"Cleaning the
Interior".
The paper path may need cleaning. See
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If faded areas, generally rounded, occur randomly on the page:
A single sheet of paper may be defective. Try reprinting the job.
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The moisture content of the paper is uneven or the paper has moist spots
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on its surface. Try a different brand of paper. See
The paper lot is bad. The manufacturing process can cause some areas to
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reject toner. Try a different kind or brand of paper.
The toner cartridge may be defective. See
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the next page.
If these steps do not correct the problems, contact a service representative.
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If black vertical streaks appear on the page, the drum inside the toner
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cartridge has probably been scratched. Install a new toner cartridge. See
"Replacing the Toner
Cartridge".
If white vertical streaks appear on the page, the surface of the LSU part inside
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the printer may be dirty. Clean the LSU (see
If the amount of background shading becomes unacceptable:
Change to lighter weight pages. See
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Check the printer's environment; very dry (low humidity) or high humidity
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(higher than 80% RH) conditions can increase the amount of background
shading.
Remove the old toner cartridge and install a new one. See
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Toner
Cartridge".
Clean the inside of the printer. See
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Check the paper type and quality. See
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Remove the toner cartridge and install a new one. See
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Cartridge".
If marks repeatedly appear on the printed side of the page at even intervals:
The toner cartridge may be damaged. If a repetitive mark occurs on the page,
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print a cleaning sheet several times to clean the cartridge. See
cleaning
sheet". After the printout, if you still have the same problems, install
a new toner cartridge. See
"Replacing the Toner
Parts of the printer may have toner on them. If the defects occur on the back
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of the page, the problem will likely correct itself after a few more pages.
The fusing assembly may be damaged. Contact a service representative.
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Background scatter results from bits of toner distributed on the printed page.
The paper may be too damp. Try printing with a different batch of paper. Do
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not open packages of paper until necessary, so that the paper does not
absorb too much moisture.
If background scatter occurs on an envelope, change the printing layout to
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avoid printing over areas that have overlapping seams on the reverse side.
Printing on seams can cause problems.
If background scatter covers the entire surface area of a printed page, adjust
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the print resolution through your software application or the printer
properties.
If characters are improperly formed and produce hollow images, the paper
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stock may be too slick. Try a different paper. See
If characters are improperly formed and produce a wavy effect, the scanner
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unit may need service. For service, contact a service representative.
Ensure the paper is loaded properly.
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"Cleaning the
Interior".
"Paper
Specifications".
"Vertical repetitive defects"
on
"Cleaning the
Interior").
"Paper
Specifications".
"Replacing the
"Cleaning the
Interior".
"Paper
Specifications".
"Replacing the Toner
"Printing a
Cartridge".
"Paper
Specifications".