Troubleshooting & Service Information - Pioneer PDP-5020FD - 1080p KURO Plasma HDTV Operating Instructions Manual

Helpful Information
6.4 Troubleshooting & Service Information
General
Issue
No power
Power suddenly turns
off
Panel does not operate
Remote control does
not operate
Picture/Sound
Issue
No picture and sound
No picture
Screen appears dark
Odd coloring and shades
or misaligned images
Picture is cut off or runs
off screen
• Check the connection seating at the wall and panel.
• See if the panel's Power On button is turned ON.
• Confirm that the remote is set to TV.
If the panel indicator lights red, press (
the flat panel TV.
• Confirm that the Sleep Timer did not turn off your flat panel TV.
• Check the power control setting.
• See if the panel's internal temperature has increased.
Clean the vents or remove any blocking objects.
• External influences such as voltage malfunction, static electricity, etc., may cause
improper operation.
Unplug the panel from the wall and leave it for two or more minutes. Reconnect and
attempt to operate the panel once again.
• Check if TV power is off. Press the button when the POWER ON and STANDBY
indicators are off.
• Confirm that the mode is set to TV.
• Examine the remote control sensor on the panel for obstructions that could block the
signal.
• Check that the remote's batteries are installed properly and hold a charge.
Replace with new batteries to verify.
• Consider changes in lighting such as stronger or new light sources that may affect the
signal.
• Check the antenna connections.
• Reseat the cable connections for other equipment.
• Confirm that Parental Control is inactive.
• Enter the password to temporarily remove Parental Control (block).
• Confirm that the panel is set to watch a TV channel instead of an input source.
• Check the picture adjustment settings.
Reset to default values if necessary.
• Confirm that the connected equipment is installed and programmed properly.
• If viewing an image from a PC, confirm that the signal is compatible.
• Check for any obstacles in front of the Room Light Sensor.
• Review the room lighting for recent changes or different natural lighting sources from
windows or doorways.
• Check the picture tone and adjust as necessary.
• Check the screen size for the current channel/input source.
• Confirm that the position of the picture is centered.
Possible Solutions
a
) on the remote control or
Possible Solutions
06
STANDBY/ON on
115
En