HP s3700f - Pavilion - Slimline Troubleshooting And Maintenance Manual
Troubleshooting
Hide thumbs
Also See for s3700f - Pavilion - Slimline:
- Support manual (41 pages) ,
- Limited warranty (13 pages) ,
- Getting started (222 pages)
Table of Contents
Advertisement
Advertisement
Table of Contents
Related Manuals for HP s3700f - Pavilion - Slimline
Summary of Contents for HP s3700f - Pavilion - Slimline
- Page 1 Troubleshooting and Maintenance Guide...
- Page 2 The only warranties for Hewlett-Packard products and services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
-
Page 3: Table Of Contents
Table of Contents Maintenance....................1 Creating Data Backup Discs ..................1 Creating System Recovery Discs ................1 Removing Unused Programs..................2 Using Windows Update ..................2 Reviewing Programs That Automatically Run at Startup..........2 Running the Disk Cleanup Program................2 Running Disk Cleanup manually ................2 Scheduling Disk Cleanup to run automatically ............2 Running the Disk Defragmenter Program..............3 Checking for Hard Disk Drive Errors .................3 Understanding Hard Disk Drive Space ..............3... - Page 4 Troubleshooting and Maintenance Guide...
-
Page 5: Maintenance
Maintenance This section includes information about tasks you can When you are finished adding files, click the perform to help ensure trouble-free operation of your Burn a Disc icon. computer, and to ease the recovery of important The Configuration/Information window opens to information on your computer if problems arise in the the Burner tab, to enable you to set your recording future. -
Page 6: Removing Unused Programs
Removing Unused Programs Running the Disk Cleanup Program Unused programs take up memory space and slow down the computer. If there are programs you do not The Disk Cleanup program frees up space on your use, follow these steps to uninstall them. hard disk drive by removing temporary and unused files (including temporary Internet files and files in the Click the Windows Vista start button, and... -
Page 7: Running The Disk Defragmenter Program
End Task. Close the Space Task Manager. Click the Windows Vista start button, The hard disk drive on the Hewlett-Packard and All Programs, Accessories, System Tools, Compaq computers with the Windows Vista operating and then click Disk Defragmenter. -
Page 8: Keeping The Computer Free Of Dust And Dirt
Keeping the Computer Free of Cleaning the keyboard and mouse Dust and Dirt When cleaning the keyboard keys, use a low setting on the battery-powered vacuum cleaner, to avoid Keeping your computer system free of dust and dirt will removing key caps and springs. prolong its life. -
Page 9: Troubleshooting Computer Problems
Troubleshooting Computer Problems The troubleshooting tables appear in the following Internet Access order: Keyboard and Mouse Audio Power CD and DVD Drives Performance Video Bluetooth Wireless Devices Display (Monitor) Miscellaneous Hard Disk Drive For more information about monitor problems, or for Hardware Installation problems related specifically to your printer, refer to the documentation provided by the product... - Page 10 Audio (continued) Symptom Possible solution Codec error messages appear Open the file in Windows Media Player. Ensure Windows Media Player is when certain audio files are configured to automatically download codecs. played. If the correct codec is available, the file will play. Note that you must be connected to the Internet to download the codec file.
-
Page 11: Cd And Dvd Drives
CD and DVD Drives Symptom Possible solution The CD or DVD drive cannot Ensure the disc is inserted with the label facing up and centered in the tray. read a disc, or it takes too Wait at least 30 seconds for the drive to determine the type of media. long to start. - Page 12 CD and DVD Drives (continued) Symptom Possible solution I cannot create (record) Select a slower write speed for the recording drive, if a slower speed is a disc. available. (continued) The recording software may not let you add a track if it exceeds the available space on your disc.
-
Page 13: Video
Video Symptom Possible solution Some video files do not play. Your file may be corrupt or in an unsupported format. Open the video file in a video editor, and then resave the file in a supported format. Codec error messages appear Open the file in Windows Media Player. -
Page 14: Hard Disk Drive
Display (Monitor) (continued) In addition to the information listed here, also refer to the documentation that came with your monitor. Symptom Possible solution Images on the screen are too Adjust the monitor resolution setting in Windows Vista: large or too small, or the Right-click the desktop, and then click Personalize. -
Page 15: Hardware Installation
Hardware Installation Symptom Possible solution A new device is not Install the device driver from the CD provided with the device, or download recognized as part of the and install the driver from the device manufacturer’s Web site. system. You may need an updated driver for Windows Vista. Contact the device vendor directly for an update. - Page 16 Hardware Installation (continued) Symptom Possible solution A device does not work after To resolve a device conflict, you may need to disable one of the devices or installing a new device. uninstall an old device driver: Click the Windows Vista start button, right-click Computer, and then click Properties.
-
Page 17: Internet Access
Internet Access Symptom Possible solution I cannot connect to the Verify Internet settings, or contact your Internet Service Provider (ISP) for Internet. assistance. Verify that you are using the proper cables for your Internet connection type. Your computer may have a modem and an Ethernet network adapter (also called a network interface card, or NIC). - Page 18 Internet Access (continued) Symptom Possible solution The AOL program opens even You may want to remove the AOL program. when it is not being used. To uninstall AOL: Click the Windows Vista start button, and then click Control Panel. Click Uninstall a program. Select America Online, click Uninstall, and then follow the onscreen instructions.
-
Page 19: Keyboard And Mouse
Keyboard and Mouse Symptom Possible solution Keyboard commands and Turn off the computer by using the mouse, reconnect the keyboard to the back typing are not recognized by of your computer, and then turn on your computer. the computer. Keyboard Print button does Use the Print menu item in the program (usually located on the File menu). - Page 20 Keyboard and Mouse (continued) Symptom Possible solution Wireless keyboard or mouse Check for these problems: does not work or is not Ensure the mouse and keyboard are within range of the receiver. detected. IMPORTANT: The keyboard and mouse must be next to the HP TouchSmart PC, within 12 inches and away from interference with other devices.
- Page 21 Keyboard and Mouse (continued) Symptom Possible solution Wireless keyboard or mouse After the mouse connection is established, repeat the procedure with the does not work or is not keyboard: detected. IMPORTANT: The keyboard and mouse must be next to the HP TouchSmart (continued) PC, within 12 inches and away from interference with other devices.
-
Page 22: Power
Power Symptom Possible solution Computer will not turn on Ensure that cables connecting the computer to the external power source are or start. plugged in properly. When the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on the back of the computer should be on;... -
Page 23: Performance
Performance Symptom Possible solution Software programs and files If you created multiple user accounts on your computer, ensure other users are take longer to open or not logged in. If there are multiple users logged in simultaneously, system respond. resources must be shared among them. Run the Disk Cleanup program to delete unwanted files (including temporary Internet files, installed components and programs that you no longer use, and files in the Recycle Bin) from your hard disk drive:... -
Page 24: Bluetooth Wireless Devices
Performance (continued) Symptom Possible solution Software programs and files Check for hard disk drive errors: take longer to open or Close all open programs and windows. respond. (continued) Click the Windows Vista start button, and then Computer. Right-click the hard disk drive that you want to check, and then click Properties. -
Page 25: Miscellaneous
Miscellaneous Symptom Possible solution Error message: Insufficient Close all open programs, and then try the desired task memory. again, or restart your computer (click the Windows Vista start button, click the Arrow button next to the Lock button, and then click Restart). If the message displays again, consider purchasing and installing additional memory. -
Page 26: Repairing Software Problems
Repairing Software Problems Turning Off Your Computer Your computer uses the operating system and installed software programs during normal operation. If When you turn off your computer and then turn it on your computer works improperly or stops because of again, you force the computer to reload the operating the software, you may be able to repair it. -
Page 27: Microsoft System Restore
Microsoft System Restore For more information about software restore points: Microsoft Windows Vista includes a feature that Click the Windows Vista start button, and enables you to restore your computer configuration to then click Help and Support. that of a previous time when the current software Type system restore in the Search box, and then problem did not exist. -
Page 28: System Recovery
To uninstall a program: You must choose one of the following methods to perform a system recovery: Close all software programs and folders. Recovery Image — Run the system recovery from a Uninstall the damaged program: recovery image stored on your hard disk drive. Click the Windows Vista start button, The recovery image is a file that contains a copy Control Panel. -
Page 29: System Recovery Options
Starting system recovery from the Use high-quality discs to create your set of recovery discs. The verification standard for the recovery disc hard disk drive creation process is very high. You may see error Choose one of the following procedures to reinstall the messages such as Recording failure when writing disc software from the recovery image on your hard disk or Error detected during disc verification. -
Page 30: Starting System Recovery From Recovery Discs
When prompted to perform a system recovery, If you are prompted to back up your files, and you click Yes, and then click Next. have not done so, click the Back up your files first button. Otherwise, click the Recover If you are prompted to back up your files, and you without backing up your files button, and have not done so, click the Back up your files... - Page 31 Performing the post-recovery procedure If the computer works, click the Windows Vista start At the Welcome to Microsoft Windows screen, button, click the Arrow follow the onscreen setup instructions, and then button next to the Lock button, and then click click Start in the last screen to display the Shut Down.
- Page 32 www.hp.com Printed in...