12Warranty And Support; Hardware Warranty; Hp Repair And Telephone Support - HP D5970A - NetServer - LCII Installation Manual

12 Warranty and Support
The hardware warranty below applies to components purchased
as accessories. If your component was factory installed as part
of a HP NetServer model, refer to the warranty statement
provided with your system documentation.

Hardware Warranty

This HP NetServer accessory is covered by a limited hardware
warranty for a period of one year from receipt by the original
end-user purchaser.
Once installed in a HP NetServer, this accessory may carry the
longer of either a one-year warranty or the remainder of the
warranty period for the HP NetServer in which it is installed.
This accessory may be serviced through expedited part
shipment. In this event, HP will prepay shipping charges, duty,
and taxes; provide telephone assistance on replacement of the
component; and pay shipping charges, duty, and taxes for any
part that HP asks to be returned.
The customer may be required to run HP-supplied
configuration and diagnostic programs before a replacement
will be dispatched or an on-site visit is authorized.
Refer to the warranty statement provided with your original HP
NetServer system documentation for the warranty limitations,
customer responsibilities, and other terms and conditions.

HP Repair and Telephone Support

Refer to the Service and Support section of your HP NetServer
system documentation for instructions on how to obtain HP
repair and telephone support.
NOTE Collect data before contacting your LAN dealer or
Hewlett-Packard, as follows:
47