Bosch VIP XD Installation And Operating Manual page 64

64 en | Appendix
Malfunction
No audio transmission to
remote station.
The unit does not report
an alarm.
Control of cameras or
other units is not
possible.
The unit is not
operational after a
firmware upload.
Placeholders with a red
cross are displayed
instead of the ActiveX
components.
Web browser contains
empty fields.
If a sender is connected
to the receiver, the first
connection remains.
DOC | V4.0 | 2009.06
Possible causes
Hardware fault.
Faulty cable connections.
Incorrect configuration.
The audio voice connection is
already in use by another
receiver.
Alarm source is not selected.
No alarm response specified.
The cable connection between
the serial interface and the
connected unit is not correct.
The interface parameters do not
match those of the other unit
connected.
Power failure during
programming by firmware file.
Incorrect firmware file.
Sun JVM is not installed on the
computer or is not enabled.
Active proxy server in network.
Auto-connect configured.
Installation and Operating Manual
Recommended solution
Check that all connected audio
units are operating correctly.
Check all cables, plugs, contacts
and connections.
Check the audio parameters on
the Audio configuration page.
Wait until the connection is free
and then call the sender again.
Select possible alarm sources on
the Alarm Inputs configuration
page.
Specify the desired alarm
response on the Alarm
Connections configuration page,
change the IP address if
necessary.
Check all cable connections and
ensure all plugs are properly
fitted.
Make sure that the settings of all
units involved are compatible.
Have the unit checked by
Customer Service and replace if
necessary.
Enter the IP address of the unit
followed by /main.htm in your
Web browser and repeat the
upload.
Install Sun JVM from the
product CD.
Create a rule in the local
computer's proxy settings to
exclude local IP addresses.
Deactivate auto-connect.
Bosch Security Systems
VIP XD